ATTENTION: HORRIBLE service by red headed girl. Said my phone number wasn't in her system and that…read moreI don't have a metro number/account when I've had metro PCs for months LOL. Also, said my phone bill was $75 when it's never been that much. I know what my bill comes out to every month. She was beating around the bush being shady trying to overcharge me in attempt to pocket money for herself. When asked why, she continued being extremely rude and giving attitude. Then refused to process any payment. I'm wondering if she didn't know how to process a payment? Or was just being lazy. I could tell she is suffering, hates her job and wants to inflict suffering onto others. It's unfortunate that a place of business and their customers has to deal with shitty people like this. I've been helped by other employees at this location before and they were always friendly and kind. TO THE OWNERS, please check your employees and management. I don't know what position she holds at this establishment but this girl lacked the basic skills needed to work in this environment. I mean, it is metro so my expectations aren't high but I would expect at least the bare minimum such as being friendly/good customer service that any business should have to properly function. To sum it up, usually good service here, but unfortunately dealt with a roach of an employee. Metro, I'm disappointed.

Ron was extremely in my decision to pick out a new Metro phone, helped decide on the right plan,…read moreanswered all of my questions and then some. After the transaction, he showed me the accessories and phone cases they offer to check out on my next time around. They even accept EBT. This is the best place within the Manteca/Lathrop range to get your phone. Come here FIRST.

10/10 go and see Tayler. He was super helpful. After a terrible experience at the other location I…read moream glad I didn't give up and decided to visit.

I like their customer service at this location. TMobile has great rewards on Tuesdays.read more

I dropped my phone while I was leaving for work. I needed my phone for a conference call while I…read morewas driving to work. Joe repaired my shattered iPhone6 plus screen in 20 minutes while I waited in the store. Great, fast, reliable service. I definitely will return for any phone or computer issues. Erik Hasal

I am very sad to have to give this establishment a one star, because up until about a year ago,…read morethey were THE place to get your computer work done in the local area. I have been a loyal customer for them since they opened in 2012, and they were awesome... completely professional, stood behind their work, and when they said it would be done by a certain date, by God they were done by that date. But in the past year or so, I've had them work on my computer three times, and all three times I've had fairly large problems with their work. The first time, I needed my Steam account fixed, and after doing God knows what with my computer for a full month, they ended up completely formatting all of my hard drives and starting from scratch because they couldn't figure out what was wrong. But they didn't put anything back as it was, so I had to spend several hours reinstalling and putting everything back the way it was. As well, for some reason, they also undid the overclocking and other special changes needed for my computer. It fixed the problem, but... a full month, and they gave me back a blank computer. Gee... thanks. I could have formatted my hard drives myself, if that was all you were going to do, why did I pay you a couple hundred bucks to type "Format C:"? I wanted it fixed, not delete the entire damn thing! The second time, I asked them to physically clean my computer inside and out, fix some audio issues I was having with the new gear I'd purchased, and give me some estimates on some graphic card upgrades. They didn't clean the computer (I had to wait another hour after they called me to pick it up for them to clean it), the audio issues weren't fixed (I ended up having to hire someone else to do it), and apparently their idea of "estimates" was "Ummm... I don't know, what did you want to buy?" Great customer service there, eh? Now, finally, I just picked up my computer from them for the last time, and this is the final straw. I had to go out of state to Illinois for five days, so I gave my computer to them to overclock and speed up, do whatever they could to make it as efficient and fast as possible, fix an intermittent problem I was having where the computer would pause and freeze up for about 30 seconds or so before fixing itself, and physically clean it. They had five days to do it... I was assured it would take no more than two, so it would be ready when I got back. Well... First of all, they said they couldn't work on my computer while was in Illinois, because I had to bring in the computer's power cord. I've never had to bring in my power cords in the entire time I've been with Manteca Computer Services... in fact, the previous owner specifically requested we didn't. So according to them, they couldn't work on it until I brought in my power cord. What kind of computer shop doesn't have power cords? I've never even heard of that with any computer shop ever... it's the most basic thing to have! So the first five days... worthless. Well, still... they could clean it, right? Nope. I brought them the power cord when I got back from Illinois, and for the next week they had my computer. Never mind that they said it would take two days, they had it for a week. I picked up the computer... it was dirty. I asked if they had cleaned it, and the technician looked at me as if it was the first he'd heard of it. He checked the tag... sure enough, he was supposed to clean it. Well, I didn't have time to wait around for an hour, so I took the computer anyway. He said he couldn't fix the intermittent problem, but he'd overclocked the computer. I got back home, set it all back up, and checked to see if it had been overclocked (I know how to check it, I just don't know how to do it). It hadn't been touched. As well, my first hard drive had originally be partitioned into a C: and D: drive... for some reason, they had deleted the D: drive. Why? There was no reason whatsoever to even touch it, why was it gone? I fired up some programs, including some very graphic-heavy ones... zero difference in how it performed before. So what the hell did they do to my computer during the two weeks they had my computer, other than delete my D: drive which I didn't want them to do? So I take the computer back in, the owner tells me I'm at the front of the line, and they'll fix it immediately. Total lie. I called them two days later for an update, and they hadn't even looked at it yet. The technician had to ask me what was wrong with it... AGAIN! I took the computer back (by this point, I'm done with them), and at least this time it was clean. No overclocking, error still happening, D: drive still deleted. I basically paid them to break my computer. You used to be the best, MCS... get your shit together!

He responded ASAP and was willing to drive to me but it was easier for me to drive to him. He was…read morefast and got the job done quick. Highly recommend.

From the owner: We fix smartphones at the best price for our customers! We offer mobile service for your…read moreconvenience. Give us a call or message on Yelp, we look forward to hearing from you. Most screen replacement costs: $95 With our low price promise, we strive to offer the most competitive pricing AND convenient process. Give us a call to speak with an experienced tech today!

I was desperate to find a business that could fix my phone.. it was turning off, even after stating…read moreit was 100% charged. I called this company and after explaining my situation with my phone, AJ recommended I get a new battery. He ordered it and kept me informed as to when it was arriving. Once arrived, he notified me and once I got to the shop, he installed it within minutes. He was friendly, competent and knowledgeable. I wasn't sure you could replace batteries in phones anymore. I saved alot of money not having to purchase a new phone.! AJ is a true asset to his company!

UPDATE: PS5 is working great and the owner called me to apologize for their customer service and…read morerefunded me some of our money. Appreciate a place that is willing to own up to their mistakes and make it right. Thanks AJ

If I could give 6 stars, I would…read more So, I recently bought a Nintendo Switch 2, in which I needed to put a screen protector on it. Me being the person with butterfingers in the family, I have no business trying to do something like this. I had bought a 3rd party tempered glass screen protector from Amazon, and I was weary even with the easy application tray it came with. I found ALX through Yelp. I saw the great reviews, so I decided to give them a call. I spoke with Alex, who asked me a few questions about the screen protector-- and said to bring it in, and they would do it for free. I was shocked to hear "for free", and immediately took them up on it. I was helped by Tommy when I went in, who was super friendly as I explained the screen protector situation. The whole experience took less than 5 minutes. The screen protector was on-- and it looked perfect. HUGE sigh of relief. He said that if anything happened to the screen protector, I could bring in the 2nd screen protector it came with and they would reapply it again. I will absolutely come back for any other repair needs with my devices! Amazing job, Alex and Tommy!

I was referred to this place by a friend and they took care of two devices for my husband and I…read more Reasonable pricing and fast service. Will be back

I would stay away from this place.. I paid the owner/manager Vero. $40 to unlock a device.. I…read moreshould have followed my gut feeling. When she said to zelle her the money,,, 2nd red flag .. She told me it would take a few days , if not she would reimburse me.. What does she do, she blocks me and of course the phone was not unlocked.. Sad you burn your business for $40 bucks

I went into Metro with a new phone and wantinga 50.00 Data Plan. They couldnt port my number into…read moretheir system, even though I had all of my previous carriers account info. They said if I bought a new phone they could do it even though it was a T Mobile phone. I bought the phone I didnt want or need. The woman, unknown to me sold me a 70.00 plan+ a insurance plan I didnt order. After 2 hours, I left Metro on Harlan Rd with none of my apps or Data trabsferred from oldphone to new phone. The employee gave up and sent me away. I lost 105 pass words. The owner sent me a sham e mail claiming she wanted to fix things, but she never answered my email that she sent claiming to want to fix things. I went to Lathrop, CA library and fixed things myself, even though I am so tech unsavvy. Thats why I went there because I did not know how to switchcarriers. Come find out, I knew how better than them. Stay away and go to Mint. No sales people to burn you.