Best in town The speed is the best I have found (240 Mbps)…read moreand I haven't noticed any interruptions in service. No complaints on the service I receive. I signed up and got a year for $50. They raised my rate after a year, as expected. I called and asked for my old rate back and they extended it for another year. Pretty good! The next year, I asked for the same thing, but they wouldn't give me the discount. It doesn't hurt to ask. Now, the rate keeps climbing little by little. It's almost to $100/month. Still not bad and a good deal for the speed I get, but I do wonder how high it will climb.

Comcast is a criminal enterprise ! They want to charge you for services you dont want ! We just…read morewant cheap cable and they wont let us get cable under $100. They put us on hold and hung up on us. Id say never use there services. A horrible sham of a company.

Thank you Marco! For not only patiently educating us but providing us with two current phones…read moreappropriate for our needs and better internet service. All this while reducing our monthly bill. Marco made our experience comfortable and enjoyable. Thank you!

I was met with great competent service and products. They were able to get me exactly what I…read moreneeded and wanted.

I've had service electric for many years and I am not happy with the service anymore!! I had…read morepixelating and codes coming up on certain channel which the codes are 225 or 227 and I had a guy come out and check everything out only to tell me to get TiVo and people I know they were out of service for 3 days and I am sick of paying a bill that doesn't have the quality and I am on a fixed income and can't afford another increase with bad service!!

very good quality of service. And they work till midnight to fix a cut cable in the road due to…read moreconstruction. The "other" company (Windstream) you would be waiting a week till they fix it. I know, as I have had both companies and hands down Service Electric is tops. They are local and you talk to local people, not someone with the name of "Bob" from across the ocean in India somewhere.

They blatantly lied to our face about the built in eSim card. We were here to get a new phone, and…read morewe asked them, multiple times i must add, if the phone would be compatible with an international eSim card, as I was leaving the country on business about a month after purchasing the phone. They assured us that we could easily suspend the phone plan and swap the eSim card. When the time came, we found out the hard way that that was a vile lie. The phone was locked down to the verizon eSim. We would not have purchased the phone if they had not assured us that this would not be the case. I am abhorred and greatly offended by this encounter.

Went to Verizon today with my fiance to get a new iPhone and set up on a new plan. Things seemed…read moregood initially- a sales associate approached us almost immediately asking if we needed help with anything... of course we explained our needs. At that point is where I became a little annoyed: we were told my fiance had to get on the phone himself to explain to the operator that he wanted his own line ect... Isn't this the job of the sales associate? What's the point of coming to a store when we could do all this on our own from home? Anyway, the entire time my fiance was on the phone with the Verizon representative, the store associate was on her personal Facebook/Instagram account scrolling and scrolling... totally unprofessional. Sorry to bother you AT WORK. We had to "interrupt" her a few times to clarify/ask questions and it seemed we got some attitude each time. Fast forward to payment options: I inquired about joining the plan and an employment discount I supposedly have. She immediately denied that I could get the discount but offered no explanation as to why... or if joining was a possibility in the future. We then had some issues with signing in with Apple ID and after a few troubleshooting attempts, we were told "I don't know what to tell you" which I found to be pretty unprofessional as well. Lastly, the store manager was behind the desk pretty much throughout the entirety of the transaction and seemed not to be phased at all by the lack of professionalism. Maybe I'm just expecting too much from this store but for what we pay, I think customers should be entitled to a little more attention and concern. Two stars for convenience and because another associate tried to help us a little more in-depth with the Apple issue, but I personally will not be back or sign onto Verizon.

PC Ninja has come to my rescue more than once and were great to work with. I would highly recommend…read morethem. Recently, my computer was hacked and PC Ninja had to repaired in less than 24 hours. Amazing!

Went in for a simple wifi issue on my lap top and couldn't figure out the problem for the life of…read moreme. It took PC Ninja less than 5 minutes to fix it and even explain to me how to fix it. Great service and great people.

We have been without internet for a week. I asked for you to cancel my internet on the 11th and was…read moretold it was done. Then you charged me for march and it shows me as an active customer still. Every time I call in it takes forever to get any help or resolve to my issues. You owe me money in a refund. This is out of control how horrible your customer service is and how little you care to take care of your service and customers. Ten weeks later update. It took a week of no service to cancel. It took them over a week after that to actually remove the internet. Then they never refunded the month of February. They charged me for march. And they owed me money for over charging me from months before. They refuse to pay me so now we will be going another route to handle this. I would avoid this company like the plague at all costs!!! Even the supposed owner who replied has no clue what her or the parent company have done or are doing. In today's business climate I can't belive that this kind of customer service is tolerated by anyone. They have to be paying people for reviews or offering deals to get them at signup. .

They have been a 2-month nightmare! STAY AWAY. John the installer was the best part. There is no…read moreCustomer Service. Calling is a waste of my day.

They didn't offer us some benefits that another store automatically included w/o paying extra! They…read moretalk the talk, but a lot of it is just schmooz!

The worst company to have i call to ask why im being charged a late fee and i was asking why i was…read morecharged extra $7.00 and was told why im mad for got called a nigger and real disrespectful with me about my bill I've been a customer for over 8yrs and to be treated like this is ridiculous and you just lost a customer I'll take my money somewhere to where I'm respected and could be understood

this company accuses customers for damaging the modem, even though the modem was in perfect…read morecondition when I returned it they are charging me $79 for a modem that I did not damage. They believe UPS at UPS and drop it but I know UPS had lots of family members work for them. They drop them all the time and that's what caused this damage so I will be leaving T-Mobile because the customer service sucks. The Internet sucked and I don't even wanna deal with my phones with them anymore because they are calling me a liar they call me a liar saying that I damage mode when I did not, poor poor customer

Stopped by the T Mobile Store on Woodland Ave in the Wyomissing Shoppes looking for a new…read morePhone Carrier. The Customer Service Rep for T Mobile ; Jineylis; ( Hope i spelled that right ) waited on me. She was knowledgeable; polite; and answered all my questions pertaining to my new phone plan. Having worked in Customer Service in various Industries and sectors during my Employment Career; i can recognize an Outstanding Customer Service Rep and Employee a mile away. With Customer Service in 2024 America severely lacking; or nonexistent at all; it is encouraging to meet a Company Rep that represents her Company well; and provides a hassle fee experience in obtaining a new phone plan.

i had an ipad with colors messed up and a cracked screen . i took it to them , in two days they had…read moreit fixed at half the price i was told it would cost . they were friendly very good prices . would recommend them .

Excellent service on my Samsung S7 edge battery replacement. Replaced in under an hour, great…read moreprices, friendly technician, and they recycled my old battery. New battery works flawlessly. Highly recommended.