The internet service itself is great - very reliable, and the guy who did my installation was…read moreawesome. The company itself is scummy. Customer service will talk you in circles for hours. They straight-up lie about their prices to new customers. They repeatedly try to put an equipment rental fee on my bill even though I supplied my own router. They'll also raise your bill every year with no justification. And forget about the "prepaid Mastercard reward." I never got mine despite calling about it numerous times. If I had any other option, I'd go with another company just to avoid giving Kinetic another dollar.

To: Kinetic Windstream From: Dana…read more 03-12-2026 After 4 attempts to make an appointment to upgrade my wifi, 3 appointments have been cancelled. One of which I was not notified. (How professional is that?) I have a house in High Springs. . I do not live there. I have a tenant with a busy job who cant take a day off to meet you at the house, therefore I need to drive 5 hours north to meet you there. We have an appointment set for April 24th, of which YOU sent me appointment options. I still receive daily texts annoying me to make an earlier appointment. Yesterday my tenant informed me that you sent me a threatening letter that I was going to be charged $30 a month because I "couldn't meet your deadline" This is BS! You better NOT charge me $30 bucks because I have been making appointments all along! Yes, and you WINDSTREAM have cancelled 3 of them. I am reporting you to the Better Business Bureau as well. We have an appt set for April 24th. I have to leave work and drive 5 hours to get there. You better NOT cancel on me this time! Dana

Here with Andrea who opened the store with several customers waiting at the door. She assessed each…read morecustomer with patience. She helped me throughly and I couldn't even tell she was on a conference call too until she told me!! She answered all of my questions with a smile and put my screen protector on. She gave me the best deal and searched for any discounts to apply to my total. Top notch service! Thank you again Andrea.

Samuel and Tatiana are the best. They worked tirelessly all day long to get my order issue…read moreresolved. Thanks again!

Wow wow wow! Probably the best customer service I have ever…read moreencountered. Milt told me right from the beginning that his service was not the cheapest I could find for what I was looking for. He then proceeded to give me a lot of advice on what I needed to look for and how NOT the be taken advantage of when dealing with other internet providers. Thank you so much!!

Highly recommend Atlantic Nexus!!! If you're looking for an internet service provider where you…read moreget amazing customer service, then you've found them. I've been on the phone with Milt, the owner, and Liz...at 10pm because they were trying to help me troubleshoot a WiFi issue with my router. Milt could have waited until the next day to call me back but wanted to ensure I was up and running. He'll tell you what you need, why, and make sure you don't pay too much. Give them a call...you'll be really glad you did.

We have used "Atlanta Network Cabling & Fiber Optic Wiring" for four years now and couldn't be…read morehappier with the service and opportunities provided! The service absolutely pays for it's self... Andre A. Customer 1st Communications http://www.c1c.net

From the owner: Atlanta Network Cabling and Fiber Optic offers data & voice cabling and network services for…read morecommercial and industrial customers throughout Georgia. Sorry, no residential. Our telecommunications technician's and contractor's services include, Cat5-Cat5e-Cat6 Cable Installation Fiber Optic Cabling, Termination, and Testing Business Telephone Systems - VOIP (Voice Over IP) Commercial Wireless Network Solutions - Point to Point Wireless Server Room Projects- Build, Clean Up, Relocate, etc Security- IP Cameras, CCTV, Video Surveillance Dmarc Extensions - Cut Overs - Technicians Available We are proud to offer voice, data, and fiber optic network cabling and wiring in Acworth, Alpharetta, Atlanta, Carrollton, Clarkston, Conyers, Cumberland,Cumming, Dacula, Decatur, Duluth, Flowery Branch, Hillsboro, Lithia Springs, Marietta, Monroe, Norcross,Smyrna, Vinings - and surrounding areas.

I was switching internet providers from cable to a hotspot. After trying different sets of…read moreinstructions I decided to get help. Called one well known national nerd like help company and their pricing was ridiculous. Via Yelp I found Eric! On-time. Efficient. Patient. He understood what I wanted, made it happen, and double checked my Nest connections. His price was very, very reasonable.

Great customer service, affordable, Rated A+ and excellent service. Quick service, my iPhone was…read moredamaged for months now due to no available appointments in the midst of COVID19. The Professional Tech repaired my phone today --the same day upon request for repairs due to there being an appointment slot open. Phone looks brand new again and works excellent. High Quality repaired. Give this Tech a try --you will not regret it

Product is so-so. Channel guide works intermittently. In-store service is good. Customer site…read moreservice is abhorrent. Their technician was the only contractor to enter our new home without either removing or covering their shoes - in January, with slushy, muddy approaches. He also left all his wire trimming detritus on the floor, wherever it landed. Here's what our yard looks like more than 18 months after installation. I guess the customer is supposed to bury their excess cable? They have no plans to return. Our entire development looks like this.

I know Charter's reputation. We deal with them in SC as well and have had some issues, but they are…read morealways eventually resolved. My parents had only had Charter for a short time before my dad passed away. When my mom and I went to the local office to change service into her name, Terri helped us quickly and treated us with such kindness and respect. The same day, after business hours, my mom's phone service curiously went out. After speaking with two different "customer service representatives" at the national call line, nothing was resolved and it was recommended that we exchange our modem at the local office. A service call was also made for THREE DAYS LATER. As I was leaving for SC the following day, this was not an option. I wasn't going to leave my recently widowed mother without phone service. So, the following morning I showed up at the local office with modem in hand, and luckily had Terri helping me once again. I was first told that the call center was wrong, and I could not exchange a telephone modem. This has to be done by a technician. She immediately put the wheels in motion to have my mother's phone service repaired that day and assured me a technician would be at the house between 1-3:00. At 2:55, a friendly technician showed up and within 10 minutes, service was restored. As it turns out, the problem was an error made by a previous technician and it was just a fluke that the service went out when it did. It was also something the national CSRs should have been able to help us with over the phone but they were/are obviously inadequately trained, which is distressing. So, the five stars are not so much for Charter as a whole but to the local office in Stockbridge. We are thankful the issue occurred while we were in town so we could help my mom with the resolution. We also thank Terri and recommend a raise for this very kind and compassionate employee who knows how to get the job done.

seriously sketchy place. ordered and paid for a new (not refurbished) iwatch. arrived with no box,…read moreband or charger. would not refund.

Took too long to repair and cost higher than quoted. Kept saying it would be ready on such amount…read moreof time and never was.