went to this store to get help with a screen protector and my sister got a new phone. we were…read moreassisted by kyle arnold and he was the most helpful and sweetest customer service rep! really had a pleasant experience!

My cellphone was not charging. It went dead while traveling to NYC. Rather than pay $$$$ in the…read morebig city, I waited until I got back home to Winston-Salem. Boy, am I glad I did: I walked into Cellular Sales - Verizon, was directed to Matt working in the repair section. He looked at my phone, diagnosed why it was not charging, fixed it, and sent me on my way withOUT charging me (I am not making this up)! I went 2 days without a cellphone, but got it fixed in 5 minutes as a walk-in customer when I got home! Impressive customer service!

I stopped in because I moved from Verizon to AT&T and needed to pay off the balances on my phones…read morebut I couldn't get Verizon to take my money online. Three guys were working and two of them tried to access my account in various ways, which was difficult because my account was already closed. They couldn't get it done so they connected me to their dedicated Verizon customer service line. That guy couldn't take my money either but I can't fault anyone at this Verizon store. They did everything they could to help and I appreciate that.

I went to get a WiFi jet pack here not too long ago and the first guy I dealt with, I believe his…read morename was Christian, should not be working in customer service. When we walked in he was playing potentially offensive music with a lot of swearing. I didn't mind it at all, but viewing it objectively and from a business standpoint, it's not a good look. He spent some time with another customer and began helping me only for the other customer to return, stating that he sold him an iPhone charger and it wouldn't work on his android. He had to call someone in order to make an even exchange of a charger, which seemed odd to me. He continued to help me and said that the jet pack would be $50 then $20 a month. I filled out all the paper work, paid, and was getting ready to leave when he got my attention again. He said "Oh by the way, Verizon might put a $40 activation fee on your account but just call us and we'll waive it for you." I was shocked that I was just being told about this now after I had already paid and signed the paperwork. I figured if he said they'd waive I they would have to honor it if I got charged so I didn't think much of it besides to check the bill when it came in. I got home and tried to test the jetpack and the SIM card would not fit into the jetpack. We came back the next day and dealt with another guy, whose name I wish I could remember because h was very helpful. He replaced the jetpack because Christian gave me a non-functioning one, and informed me that they did not have the authority to waive the $40 fee and that I would have to call Verizon if I ended up getting charged. I did get charged but I called and they took it off. Overall the only thing wrong with this place is the guy I worked with, Christian. Everyone else was very knowledgeable, friendly, and helpful.

When they offer stuff on tuesdays like Major league baseball offer. Food service offers. They won't…read moregive those offers to people who pay. They won't offer those deals to customers that have had service for a long time and do not pay large amount of money to them. If you pay. Large amounts to them for your monthly service. Then they let you have that Promotion They're very sneaky. Even their coverage isn't what they say it is.

Just a quick stop in to get my wife a new phone and the service was great! One of the quickest /…read moreeasiest visits to a phone store we have had in a long time. If we need anything In the future this will be the location we visit!

Great experience with the team at Batteries Plus! I needed both the auxiliary battery and the main…read morebattery replaced in my Jeep. The batteries were in a very tight, difficult-to-access space, but the team was diligent, patient, and persistent--and completed the job perfectly. I was also surprised to learn that when the auxiliary battery for the stop-start system fails, it can drain the main battery as well. Before taking your vehicle to a repair shop for battery replacement, check with Batteries Plus. They didn't charge me for labor, and I saved hundreds of dollars. Excellent service, knowledgeable people, and a team that truly went the extra mile. Highly recommended!

Helpful employees, which is good because the place is just rows and rows of batteries and otherwise…read moreyou could spend forever trying to find what you need. Prices seemed reasonable enough.

For rare Jordan's they do have everything that you need and even some lightly used shoes for a…read moredecent price, but the service sucks... I was in this store for about 10 mins and no one asked me if I needed help with anything.

Asked for help and was told sure I'll go look than boom guy onto another customer. What a joke will…read morenever shop here!

I have never been more pleased! In and out! Terrell helped me out and was such a sweetheart! I had…read moremy screen repaired a few months ago at a different company in DC and they charged me almost double AND damaged the back of my phone in the process. If I ever have another screen issue I'm coming here no questions asked. Fast service! Like literally 20 minutes and I was getting in my car.

This company is terrible! I had to make several trips to and from them fixing it and spent over 3…read morehours there! My phone never was fixed, THEY BROKE IT MORE. When I gave it to them it worked fine! Then they told me that yhey could not do anything about it and that it was my fault my phone broke. They laughed and thought it was funny. One guy who was working on my phone did not even work there!!! The owner came and still did nothing! My home button and touch does not work. The could not even put my old screen back on and let me go else where! EXTREMELY TERRIBLE SERVICE!!!! DO NOT LET THEM BREAK YOUR PHONE. Go to the apple store! Apple charges 119.00 for the real screen, and the charge 120.00 for a fake screen.

Horrible service!!! Gave them few phones to take a look at and fix if it's possible and not only…read morethey did not fix it but they kept it for months... always making excuses that a they are busy !! When I got the phones back they said they didnt have time to look at them... not to mention, they still didnt return 3 of my Iphones.. ignoring my emails as well.. it's been 10 months and still no one answering. In addition they charged me for a service they never fixed... would not recommend at all!!!

In a freak accident, I cracked the bottom portion of the screen of my iPhone. I contacted Dejean…read moreand he placed in a new screen in only 15 minutes. He's quick, calm affordable and friendly. I strongly recommend him. I would give him six stars if I could.