Great selection, really clean store and the employee was very nice and available if we had any…read moreneeds. Nice selection and full inventory in all styles and sizes. I couldn't make up my mind so I walked out with 4 pairs of sandals.

I love famous footwear it is amazing anyone who tells you otherwise is ridiculous they offer the…read morebest deals. Who else does buy one get one half off with a 20% coupon. No one I will tell you that! By far the best shoe store ever!

Drove 30 mins to get to store and buy my son 2 pair of shoes for school. First experience wasn't…read morebad, it's super annoying for stores to keep one shoe out of each box in the back for fear that people will steal their shoes??? (I assume that's why) Ok. Fine. Found what we needed, I was happy with my purchase. Got home and realized the other shoe they had to retrieve from the back didn't match the other shoe I had purchased. Annoying. If you can't leave both shoes in the box, please double check and triple check that you got the right match. So back to the store I went (mind you, this is a 1 hour round trip) because I realize that sh-- happens. The lady helping me was the same as the first day (first trip on Thursday, this trip on Saturday), I told her the situation and she went to the back to retrieve the correct shoe. (Back story- I purchased an older, on sale, pair of Hey Dudes, the mismatched one I was given was the same color, but had one of their newer logos on it, not the old logo as I had purchased.) she comes from the back to tell me she can't find the other shoe to what I purchased, but the match for the newer pair was there and I could pay $15 more for that shoe. I told her that it wasn't my fault. She said she could ask a manager if she can give me the newer pair for the same price I had already paid. I said "please do." (Why would you ask the customer this, of course you should do that, that's the right thing!) The redeeming factor here is that the manager said they could give me the matching new pair for the same price I had already paid. There was no way I was giving them $15 more because they can't find the shoe match I had purchased. Especially after driving 1 hour round trip TWICE for shoes alone. Overall, customer service was ok and the store has an ok selection with ok prices. But unfortunately for them, this one incident turned me off from buying here again.

From the owner: At Shoe Dept. Encore, you can find brand-name shoes, the latest trends, handbags and fun…read moreaccessories at affordable prices for women, men and kids. With our large stores, there is plenty of room to shop and TV entertainment areas for men and kids! We're a family-friendly footwear store with 1000+ locations carrying well-known brands for everyone such as HEYDUDE, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

Love the store. Very nice, but pricey. It would wonderful if they carried narrow shoes for ladiesread more

Meh. If you want to spend money like a Tylerite and look exactly like every other Tylerite it's…read morenot bad. Nice stuff, expensive...but not outrageous, store is a little overcrowded, service is average.

Nacogdoches store is so messy, unorganized. Not to mention there was one checker for the whole…read morestore. They were having the Charity Sale so it brought people in, but the service was terrible. One checker and you could tell she wasn't into her job or customer service at all. Just going thru the motions. It wasn't just me complaining. The whole line was. At one point there were 9 people waiting forever and 3 people waiting on presales and 1 person waiting on an online order. It took my whole lunch hour to get a few little items. One lady said she would not return and the other said if she wanted to shop at Belk she would go to Lufkin. I'm not too sure I will be back! With it being the only Nac place to shop they really need to step it up!

Dropped in today for a little Christmas shopping. When I was ready to check out, there was one…read moreregister open in the entire store, with quite a line. I left the items and walked out of the store. I did call the store manager and she said unfortunately we can't schedule more than that. I remember when there were knowledgeable clerks who were helpful and cared about their customers.

I went in unable to walk... I left walking with almost no pain. What else should I have to say?read more

I suffered a knee injury after my first marathon two years ago and thought I would never be able to…read morerun again. Fast forward a year later when I received my first pair of custom orthotics from Chet Collins and my life has been changed. I am able to run again with ZERO knee pain. If you are in the East Texas area, be sure to check them out! Thank you Collins Bro's!

I came looking for a cowboy hat with brown accents that was on sale & the lady in there Ruby helped…read moreme find my size and what I was looking for! Can't beat 29.99 for a nice hat! Will go back for my next purchase!