I had an awesome experience at this store. One of the best western store's I've ever visited. Their…read moreselection of boots, shirts, belts, and hats is huge--tons of styles, sizes, and options to choose from. It made shopping actually fun instead of overwhelming. Big shoutout to Jaydn, who was incredibly friendly and helpful the entire time. She guided me through finding the perfect felt hat, and she even helped me pick out another one for an upcoming wedding. Which I will be coming back and asking for her specifically. You can tell she really knows her stuff when it comes to hats, and having someone that knowledgeable made the whole process super easy and enjoyable. On top of that, the store is well organized, so finding things was a breeze. Overall, great service, great selection, and I'll definitely be coming back. Highly recommend, so if you're in the area check out this hidden gem tucked between Buc-ces and the great Smoky Mountains.

If Cavender's had a flagship store just for road trippers, this would be it…read more Tucked just off the interstate in Sevierville, down the road from Buc-ee's and Crystal Burger, this location is a hidden gem for anyone making their way to the Great Smoky Mountains, Gatlinburg, or Pigeon Forge. But for me, this wasn't just a pit stop, it was a pilgrimage. Cavender's is my mothership. I'll go out of my way when I'm traveling to pop in, browse the pearl snap shirts, try on a new pair of boots, or check out the big and tall section. And rarely, if ever, do I leave empty handed. This store was no exception, well stocked, beautifully clean, and staffed by some of the most welcoming folks I've encountered at any western store. But what truly sets this visit apart, and makes it one of my best Cavender's experiences ever, is the team. We rolled in about an hour and a half before closing and left just a few minutes before they locked the doors. Not once did we feel rushed. The staff actually encouraged us to take our time. They mentioned that it's standard for them to stay a little late if needed because making sure the customer has a great experience comes first. That's the kind of customer service you rarely see anymore, and it deserves to be celebrated. And now let me give a very loud, well earned shoutout to Cassidy. My wife had been trying on a few items while we were shopping. In the chaos of our road trip and making a quick detour, one of the items she intended to purchase didn't make it into the bag. It got rung up but left behind. We didn't realize it, but they did. Two days later, I got a call from Cavender's. Cassidy had noticed the item, remembered my wife, pulled the transaction, verified it was paid for, and tracked down my information through my Cavender's account. They didn't have to do that. Most places wouldn't. But Cassidy did, and that attention to detail and care was impressive. When I called to follow up, she confirmed my address and let me know it would be shipped to us directly. That kind of above and beyond effort, the kind that feels more like helping a neighbor than handling a transaction, is exactly what makes this location, and this brand, so special. Some people might say, "That's just good customer service." I say, "No, that's exceptional customer care." That's Texas born hospitality, proudly delivered in East Tennessee. So if you're on the way to the Smokies, do yourself a favor and make the turn. Grab your gas and snacks at Buc-ee's or Crystal Burger, then take a few minutes to step into Cavender's. You'll find a great selection, a beautiful view from the parking lot, and a team that genuinely cares. Cassidy and the crew, thank you. You didn't just earn a sale. You earned lifelong customers.

We are all entitled to our own opinions right? Well... here is mines:…read more Parking: 3 Location: 5 Customer Service: 4 Facility décor/cleanliness: 5 Super clean store with attractive sales going on right now. The staff was nice and cordial. The store was well organized and everything was neatly placed. Gotta love the Tanger Outlets of TN! The outlets are so convenient in the middle of everything attractive in Sevierville. The parking stinks at the outlets as this is peak season plus there are tons of stores to choose from.

This is a five star location. A mix with Izod and Van Hausen there are great deals and always door…read morebusters. The prices are really cheap and the clothes are very nice. The staff is very friendly and you should stop by to look for gifts and clothing for a work setting as well as some leisure. The prices average between $20 for a shirt and some of the dressers for men are all the way down to $12. They have collar shirts as well as nice cardigan sweaters. For women they have a beautiful array of stylish casual dress shirts for business church or leisure. 5 stars for selection!!!

My Husband and I came in today and were immediately welcomed…read morein by a smiling girl at the register! I didn't get her name but she was super friendly and helpful as well ! This store had a wide variety of items ! Reasonably priced , super friendly employees I highly recommend this amazing establishment

This is about what you would expect from Levi's store. Nobody walked up and asked me if I need any…read morehelp but it looked like all the staff were busy assisting other customers at that time. The selection here was limited compared to other Levi's stores I've been to in the past. When I made my purchase, the cashier mentioned that this store was smaller compared to other locations. The discounts were just okay. I could probably find the equivalent or better at other stores and online.

Wow!!! What a wonderful place to shop…read more I'm not a shopper. I don't like to shop. I'm all about my "stick and move capers". Pop in and get what I need, then I'm out the door and on my way to my next stop. This shopping set up affords me exactly that... I can see all of the stores from the parking lot, find the ones I want to go, and avoid the ones I don't want to go to; I can go directly to those stores shop to get what I got to get and leave. Ample parking lots. Lots of discounts within the various stores... you talk about making a deal sweeter. Like that the stores observe the social distancing mandate. And the requirement to wear a mask is in full order on all of the stores that I went into. #duringthepandemic

I am sure it was the time of the year and day that made this such a nightmare to find a parking…read morespot. It was tax free weekend, unbeknown to us, that made it even more crowded that we expected. They had some folks "attempting" to direct traffic, not sure where they found them or if anyone had instructed them on how to do this job because it was chaos from the minute we pulled into the area. The prices were not impressive at any of the stores we visited. Disney was typically priced for any of their stores, Old Navy had better sales at our local store than the outlet, Toys R Us was a joke, Janie and Jack had a few good buys, shoe stores didn't impress us either. We had 2 younger children with us that were getting hot and very bored. I wish there had been a few more spots to sit and chill for them. Nike and Abercrombie had some decent buys. Overall, not worth the hassle trying to find a place to park, the stores were overly crowded, merchandise on the floors and not enough people working to keep the check outs moving at a decent pace. I love shopping here every other time I have been here so it must have been the time of the year that made it so underwhelming and yet overwhelming at the same time.

I received a size the was too big for me ( my mistake) they exchanged it without extra shipping…read morecosts. Very pleasant experience

Five stars for this store and especially Marci the manager. She makes shopping here a pleasure and…read moreis seriously the highest caliber employee I have ever encountered at a clothing store. I can't recommend this store enough, and thank you Marci for your unmatched customer service!

Like others I roamed the store looking for employees as most of the reviews tell. Finally found two…read moreemployees at their service station. There I observed two lines, two employees. All I needed was an answer to items not marked. Employee later identified as "Deon," was helping everyone in line. Giving them advice on store sales etc. Couldn't have been nicer. I was ready to leave because of the lines and not many workers, how many do leave Belk? After being tended to by Mr Deon I realized I was supposed to be here this day. This was the first place I had stopped in my attempt to buy some luggage. Success, I got a great price and even better I met a truly awesome worker who cared. Advice to Belk, you better give him a raise and keep him. Thanks Deon.

This used to be a great store to shop in but now you have to hunt the store to find a employee for…read morehelp or check out. Sometimes you have to go around the store twice to find someone. Not good as far as I'm concerned.

Just stopped in to check it out.Not a real good selection and no bargains that I noticed.Stores…read moreback home have a better selection and better deals while not being a Carhartt store.The Working Man Review will buy carhartt back home.

I'm glad this store exists, but there isn't a huge selection and barely any discounts. The workers…read morenever said a word and acted like no one was in the store. However, it's a clean and well organized store. Carhartt makes good products.

Great store! They very unique items! Beautiful clothes at great prices! I purchased several tops…read morefor summer and a few pants. Great for the curvy girls!!! They also have very unique gift and awesome handbags! This is a must go to place when your visting the Pigen Forge!

From the owner: Our boutique specialize in women's from small to XXXL and baby clothes and unique home accessories…read more We are located in the middle of Pigeon Forge Tn. Between red light #5 and #6 right beside Four Sisters Old Time Photos. Stop in we would love to see ya . Thank you and God Bless