If Cavender's had a flagship store just for road trippers, this would be it…read more Tucked just off the interstate in Sevierville, down the road from Buc-ee's and Crystal Burger, this location is a hidden gem for anyone making their way to the Great Smoky Mountains, Gatlinburg, or Pigeon Forge. But for me, this wasn't just a pit stop, it was a pilgrimage. Cavender's is my mothership. I'll go out of my way when I'm traveling to pop in, browse the pearl snap shirts, try on a new pair of boots, or check out the big and tall section. And rarely, if ever, do I leave empty handed. This store was no exception, well stocked, beautifully clean, and staffed by some of the most welcoming folks I've encountered at any western store. But what truly sets this visit apart, and makes it one of my best Cavender's experiences ever, is the team. We rolled in about an hour and a half before closing and left just a few minutes before they locked the doors. Not once did we feel rushed. The staff actually encouraged us to take our time. They mentioned that it's standard for them to stay a little late if needed because making sure the customer has a great experience comes first. That's the kind of customer service you rarely see anymore, and it deserves to be celebrated. And now let me give a very loud, well earned shoutout to Cassidy. My wife had been trying on a few items while we were shopping. In the chaos of our road trip and making a quick detour, one of the items she intended to purchase didn't make it into the bag. It got rung up but left behind. We didn't realize it, but they did. Two days later, I got a call from Cavender's. Cassidy had noticed the item, remembered my wife, pulled the transaction, verified it was paid for, and tracked down my information through my Cavender's account. They didn't have to do that. Most places wouldn't. But Cassidy did, and that attention to detail and care was impressive. When I called to follow up, she confirmed my address and let me know it would be shipped to us directly. That kind of above and beyond effort, the kind that feels more like helping a neighbor than handling a transaction, is exactly what makes this location, and this brand, so special. Some people might say, "That's just good customer service." I say, "No, that's exceptional customer care." That's Texas born hospitality, proudly delivered in East Tennessee. So if you're on the way to the Smokies, do yourself a favor and make the turn. Grab your gas and snacks at Buc-ee's or Crystal Burger, then take a few minutes to step into Cavender's. You'll find a great selection, a beautiful view from the parking lot, and a team that genuinely cares. Cassidy and the crew, thank you. You didn't just earn a sale. You earned lifelong customers.

Decent selection of woman's boots, reasonably priced with very friendly and helpful staff.read more

We are all entitled to our own opinions right? Well... here is mines:…read more Parking: 3 Location: 5 Customer Service: 4 Facility décor/cleanliness: 5 Super clean store with attractive sales going on right now. The staff was nice and cordial. The store was well organized and everything was neatly placed. Gotta love the Tanger Outlets of TN! The outlets are so convenient in the middle of everything attractive in Sevierville. The parking stinks at the outlets as this is peak season plus there are tons of stores to choose from.

This is a five star location. A mix with Izod and Van Hausen there are great deals and always door…read morebusters. The prices are really cheap and the clothes are very nice. The staff is very friendly and you should stop by to look for gifts and clothing for a work setting as well as some leisure. The prices average between $20 for a shirt and some of the dressers for men are all the way down to $12. They have collar shirts as well as nice cardigan sweaters. For women they have a beautiful array of stylish casual dress shirts for business church or leisure. 5 stars for selection!!!

My Husband and I came in today and were immediately welcomed…read morein by a smiling girl at the register! I didn't get her name but she was super friendly and helpful as well ! This store had a wide variety of items ! Reasonably priced , super friendly employees I highly recommend this amazing establishment

This is about what you would expect from Levi's store. Nobody walked up and asked me if I need any…read morehelp but it looked like all the staff were busy assisting other customers at that time. The selection here was limited compared to other Levi's stores I've been to in the past. When I made my purchase, the cashier mentioned that this store was smaller compared to other locations. The discounts were just okay. I could probably find the equivalent or better at other stores and online.

Wow!!! What a wonderful place to shop…read more I'm not a shopper. I don't like to shop. I'm all about my "stick and move capers". Pop in and get what I need, then I'm out the door and on my way to my next stop. This shopping set up affords me exactly that... I can see all of the stores from the parking lot, find the ones I want to go, and avoid the ones I don't want to go to; I can go directly to those stores shop to get what I got to get and leave. Ample parking lots. Lots of discounts within the various stores... you talk about making a deal sweeter. Like that the stores observe the social distancing mandate. And the requirement to wear a mask is in full order on all of the stores that I went into. #duringthepandemic

If you still have money left after visiting Gatlinburg and Dollywood, then Tanger Outlets is the…read moreplace to go. Every outlet store imaginable is in this outlet mall. Disney, Victoria Secrets, Lululemon, Clarks and the list goes on. The parking lot was full during our visit, but stores did not seem crowded. The mall is laid out in small strip mall segments so you have to cross a lot of traffic to work your way from store to store. It's difficult to move the car around because the lots are full. I was glad I had my "driver". The mall is clean with a Southern vibe. I saw one restaurant. I did not see mall maps to help me locate stores. Prices were pretty good in the stores that I entered. I bought a few things that I wasn't expecting to purchase.

I received a size the was too big for me ( my mistake) they exchanged it without extra shipping…read morecosts. Very pleasant experience

Five stars for this store and especially Marci the manager. She makes shopping here a pleasure and…read moreis seriously the highest caliber employee I have ever encountered at a clothing store. I can't recommend this store enough, and thank you Marci for your unmatched customer service!

Like others I roamed the store looking for employees as most of the reviews tell. Finally found two…read moreemployees at their service station. There I observed two lines, two employees. All I needed was an answer to items not marked. Employee later identified as "Deon," was helping everyone in line. Giving them advice on store sales etc. Couldn't have been nicer. I was ready to leave because of the lines and not many workers, how many do leave Belk? After being tended to by Mr Deon I realized I was supposed to be here this day. This was the first place I had stopped in my attempt to buy some luggage. Success, I got a great price and even better I met a truly awesome worker who cared. Advice to Belk, you better give him a raise and keep him. Thanks Deon.

This used to be a great store to shop in but now you have to hunt the store to find a employee for…read morehelp or check out. Sometimes you have to go around the store twice to find someone. Not good as far as I'm concerned.

Just stopped in to check it out.Not a real good selection and no bargains that I noticed.Stores…read moreback home have a better selection and better deals while not being a Carhartt store.The Working Man Review will buy carhartt back home.

I'm glad this store exists, but there isn't a huge selection and barely any discounts. The workers…read morenever said a word and acted like no one was in the store. However, it's a clean and well organized store. Carhartt makes good products.

We stopped by here because they offer buy one pair get two free. We thought for sure that we…read morewouldn't find three styles worth the price for one pair even with three of us looking at boots. Well, we each found at least three pair we liked. The prices were reasonable, especially considering that you only have to pay for the price of the highest cost and the other two were free. We didn't see any of the big name brands, but we felt that the quality was good. All of the boots are on shelves sorted by size. So you can look for you size, find ones you like and try them on. There is plenty of staff there and are quick to help. If you see a boot that you like, but don't see it in your size they can check in back to see if they have it in stock. We spent quite a bit of time there trying on many boots and several times they went back to look for specific boots for us. One thing I really liked was that they had a piece of blue jean material that you could wrap around your leg to see what it would look like in jeans. For a guy wearing shorts, this REALLY helps to see how they look. Superior service. A special shout out to Steve who helped me and my son initially. His shift was over and left before we were done. He was very knowledgeable and provided tips on how to ensure that we had a good fitting boot. As I said, we were there for a while. Emma stepped in to help and she did a great job of running back and forth to ensure we had what we were looking for in boots. Kristen also helped us out. Especially my wife. Lastly I want to say thanks to Melanie who took care of checking us out. She helped ensure we got the best deal with all the boots we bought.

Great I need cell service and the selection is overwhelming and it's a great value. Y'all need to…read morecheck it out.