10-star service! -full roof replacement by Stonebridge in Sept 2024:…read more1. The owner whom I met while walking the block responded to my request for bid immediately and all follow up was quick, thorough, transparent and personal. He responded that very day. They communicated by text, email and phone and I could choose what worked best for me in any given exchange. It is so easy to get business done when a company uses all the tech available to them to reach their clients. I work full time and do not have the time to deal with any Mickey-Mouse operation who doesn't text or use other forms of communication, or takes forever to respond in 2024. 2. They are local, so I trusted them more. I was worried about shady contractors, so I liked that they had a local business address and staff who answer a phone, email paperwork etc. They also worked within what my insurance budget. Everything from the bid to the bill was above board, not shady! 3. The crew were the most hardworking I have ever seen. And, it was so hot that week! ‍They cleaned up after each session and were professional, polite and most of all very kind people. They kept their work contained in my yard and parked properly near my house in the street. They didn't encroach upon the neighbors' property. I received no calls or complaints. They kept all their equipment in order and they were not in our way. They parked their own dumpster to toss the old roof, and someone even came quietly after dark to retrieve it. There was no evidence of their trash, not a speck - impressive! 4. When it came time for me to pay, they offered to pick up the check personally because I was worried about mailing it. What service!!! I am a big fan! I highly recommend this company because they are easy to do business with and their builders are upstanding people. CALL THEM FOR A ROOF!!!

I signed a contract with Stonebridge Roofing on 11/3/2025, and my large roofing/siding project was…read morefinished on 5/27/26. Now that it's been a couple months, I wanted to share my experience working with the company. Throughout the project, I found the sales rep, office staff, and management to be courteous, professional, and generally responsive. When I reported concerns, Stonebridge agreed to fix the issues and worked through many of the problems I identified. Unfortunately, the installation side of the project was much more challenging. The biggest issues in my experience were with workmanship and quality control. Although Stonebridge has quality control people, it often seemed that completed work was not thoroughly inspected before crews left the job site. Instead, many issues were discovered only after I identified them and brought them to Stonebridge. Some examples of the issues I discovered included: - Step flashing had not been installed in one area where the roof meets a wall; wood was exposed. - A bathroom exhaust vent opening was completely covered over with siding. - Exterior light fixture mounting blocks and trim pieces were either installed crooked, not fully seated, or missing altogether. - Loose, bulging, and damaged siding in multiple areas. - Exposed nails through flashing, and bent drip edge. - Multiple areas where the roofing, siding, flashing, fascia, or trim installation required correction or replacement due to poor workmanship. These examples represent only a portion of a multi-page punch list I was asked to create by Stonebridge to document the issues. Another recurring challenge was communication between sales/project management and the onsite crews. I often discussed specific install details or repair issues with sales or office personnel, but many times that information was not communicated to the crews performing the work. Installers would arrive without a clear understanding of previous discussions, requiring the same issues to be explained multiple times. An additional challenge was the language barrier with the non-English speaking onsite crews. By itself, this would not have been a concern if there had been stronger supervision and communication from Stonebridge project management. However, when questions arose about workmanship or repairs, it was very difficult to communicate directly with the installers. My goal with this review is to provide an honest account of my experience so prospective customers know what they may encounter. If you choose Stonebridge, my advice is to stay actively involved throughout your project, inspect the workmanship carefully, ask questions, and don't assume completed work has already been reviewed or inspected. In my experience, Stonebridge was willing to respond after problems were identified, but much of the responsibility for finding those problems fell on me, the homeowner. This ultimately broke down my confidence in the quality of Stonebridge's workmanship.

Profits over service, no customer service…read more Cleaning was done 6 days ago. Had an overflowing gutter just days later that caused interior water damage. Upon inspection discovered downspout was blocked with debris up to the gutter. Contract called for blow out of downspouts. It is clear that it was missed. Management took no responsibility. Was rude and dismissive. Mis-reported facts, and when that was pointed out, just didn't address the misstatements. Blamed owner for not properly maintaining downspout (?!). Mad that we complained and rather than work out the problem suggested we go elsewhere.

Amos came out and gave me a great bid for cleaning, and gave me some good tips to keep my current…read moregutters lasting longer

I can enthusiastically recommend Jess' home improvement business. Jess quickly returned my phone…read morecalls and thoroughly answered any questions about the details of the job. In a timely manner, his work crew completed the installation of new vinyl siding on my house. Upon work completion, my house looked fantastic! After the job, the team cleaned up the debris from the old siding and hauled it away. I am pleased with everything!

From the owner: Jess' Residential Roofing has been providing roof replacement and repairs, siding, and gutter…read moreservices in the Dardenne Prairie, MO area since 1996.

Very satisfied with the quality of the cleaning and ability to do it on short notice. Highly…read morerecommend JB. Before and after pictures included.

Our gutter had become detached from the roof - I called to see if they could come out before the…read morenext big rain. JB responded right away, gave me a great quote, and was able to come the next day. He was awesome and fully resecured our gutter and even fixed a part of our siding that wasn't attached correctly. Can not recommend this company and JB enough.

Outstanding work at competitive price, would highly recommend using for cleaning and additions.read more

Dishonest business that does not disclose any issues with gutter replacement/installation. They are…read moremore considered with job completion instead of doing the job correctly. I had old gutters removed and new ones installed. They were installed incorrectly and pitch heavily upward so that any spill over will leak directly into my home. I will now have to have gutters removed and issue corrected by another company for twice the original cost. I was advised that Scott-Lee Guttering Company does not do any carpentry work, which is in no way advertised on their website or communicated during the job. I recommend avoiding and finding a company that is upfront with their customers with what must be done to correctly perform their service instead of acting like there is no issue and doing a job incorrectly to simply get it done. I've learned the hard way, don't repeat my mistake.

I became aware of this company through an IG Ad and decided to give them a try. I ordered the…read moreexterior power wash on the house and also the backyard patio, driveway and sidewalk. The team was timely in their arrival, friendly and thorough. Everything looked awesome after the fact. Will use them again.

I asked for all the windows in my building to be cleaned. They quoted me one price, that employee…read moreleft. A different employee sent me the quote, and it had another $120 charge on it. I contacted them and asked why, and he said they didn't count all the windows, but would honor the original quote. When they got here the crew was told to only do 3 sides of the building. I told them no, the quote was supposed to be for the whole building. I told them that was shading and I would be leaving a review. The guy shows me a picture of the building and shows only 3 sides marked. I said I have never seen that photo and the agreement was for the entire building. They tell me they can do the whole thing, but it will cost more. After that the manager calls me and tells me it would cost more to do the entire building, we agreed to not do business with each other. The price switching was shady at best.