I've been really torn about what rating I should give these people. It was a 5 star experience at the beginning but after I paid it really went downhill fast to a frustrating experience. In the end I got my tax refunds so I'll give them 3 stars which is fair and right in the middle. I've always done my own taxes but 2013 was a bit more complicated than usual with having a rental property for half the year and then selling off the same rental property. This was too much for H & R Block's tax software to handle so I wanted a real CPA to help me out. After some yelp searching I noticed majority of the tax places around are not CPA's or if they are they're old enough to have seen the creation of the IRS. Boroff & Co is staffed with young CPA's all educated at Cal State Long Beach. It was only about 5 minutes away so I figured it was a good choice. I called the number and spoke to Megan who was very friendly. She said Tiffany Boroff would give me a call after she was done with a client to talk over my situation and give me an estimate. Tiffany called me back within 15 minutes and after I explained my tax info she gave me a quote and we set an appointment. I thought the quote was very competitive compared to friends I know that have their taxes done with CPA's and also my past experience hiring one for my dad's estate taxes. Instead of the dark dank musty accounting offices I've been to in the past this one was very modern and airy. Staff were all playing a competitive game of ping pong when I walked in the door. I stood there awkwardly until somebody noticed me and came over so I could fill out some client info. Tiffany called me in for my appointment and we got started. She was great to work with. Great sense of humor, easy to work with, and easy to understand when she explained tax info. We went over all my documents one by one and quickly my taxes were all done and ready to e-file. Since my wife wasn't with me I was given two documents for us to sign and fax back. So far 5 stars all the way! My wife gets home and we sign the documents the same day and fax them over. I call and speak to Megan on the phone who confirms she received the documents and I even get an e-mail from her also confirming the documents were received. Here's where the train of customer service derails quickly. Over a week passes and I'm eagerly waiting for my refunds to be direct deposited. Instead I get an e-mail from an anonymous "Missing Documents Team" telling me they are still waiting on my two documents and that they can't efile without them. Confused I pick up the phone and call. Megan picks up, the same person who confirmed she got the documents. She reconfirms she got the documents and has no clue who this mysterious "missing documents team" is. I ask to talk to Tiffany but I'm informed she's with a client and will call me back which she never does. Another week passes and still no refund. I check online and federal says processing but California says never received. I call Megan again and she checks my files and lets me know my taxes were never efiled. I let her know federal shows they are filed but she insists they are not. Since I'm now really pissed I demand to speak to Tiffany. She confirms that both my taxes were efiled the day I came in and explains the miscommunications are due to team of staff they hire for the busy tax season. A few days later I did get my tax refunds. FYI, California refund status website doesn't work. I have my refund yet it still claims it's not found. I understand the need for extra help but you should really have them trained properly if they're going to interface with clients. My tax situation was pretty simple yet I kept getting conflicting information each time I spoke to somebody. Why would the front desk show my taxes as not filed yet the CPA shows them as filed? Why would I get an e-mail saying my documents were never received and yet when I call they know nothing about the e-mail or why I'd get it? **update** Tiffany contacted me about my experience and seemed genuinely concerned. I explained everything and said she'll talk with her people to make sure communication is better in the future. I'm glad she took the time to contact me to see how things could have gone better and because of this I'd definitely consider using them again. read more

Boroff & Nyberg LLP - Accountants Near Me - Irvine, California

I've been going to Boroff & Co for many years. They provide exceptional service and are always available to answer any questions, like recently when I sold my home and I needed to fill out some paperwork regarding tax withholdings. I was able to call Nathan directly and he was able to quickly able to answer my questions. They are up-to-date with technology allowing me to conveniently upload all of my documents into their secure portal so when I go to my appointment, I don't need to bring a stack of paperwork. I've been to other Accountants previously and the attention, service and guidance that I've been provided by Boroff & Co doesn't compare! They provide service for both personal and business taxes so anyone needing help with either or both, I would highly recommend contacting the team at Boroff & Co, thank you for all of the help throughout the years!!! read more

Best decision I have ever made regarding my business. Boroff & Co have helped me tremendously. I run a small business and every penny counts, they have provided me with sound advice that has saved me some serious money time and time again. I Highly recommend Boroff & Co Thanks again guys! read more

My old CPA retired and sold practice to new one who decided to move office to Corona. Living in HB it was too far. I looked for a local CPA and came upon this agency. Talked to Martha on phone and she sat me up with Garrett Nyberg, a CPA. We met with, he asked pertinent questions, looked at our W-2, 1099 and other paperwork. As we were talking and showing paperwork, he was typing on his computer. Then he took our paperwork, excused himself and came back in few minutes. He had our tax returns ready to be e-filed, told us what refund amount was, and what his fees are. All done in an hour so. Our prior CPA changed us three times as much and we had to wait 3-4 weeks to get tax returns back. Nyberg had scanned all our paperwork and now we can look on tax returns, W2 etc on secured website. He is of new generation and thus savvy with paperless office. Within five days we had our refund direct deposit to bank account. As a professional with significant assets I wanted a CPA and someone local and young so he won't retire soon. I found that in Garrett of Boroff & Co. I would highly recommend him. He gave us ample time to ask questions. read more

Boroff and Co has given ease in the tumultuous tax season. Working with Tiffany has been fantastic. She exemplifies professionalism. Her knowledge has made the jungle of multiples W-2's 1099's much easier to navigate. Whether dealing with personal income or business taxes, Boroff and Co has been quick to respond and a pleasure to work with. They will have our business for years. Addition: This last year I opened my own business so was definitely in brand new territory tax wise. Tiffany and Garret were great at getting things rolling so I can focus on what I need to focus on. read more

I definitely recommend these guys. I work with Tiffany. She takes a real interest in my business and always is eager to help out with ideas or suggestions. She is extremely knowledgeable and always gives me sound advice. Thanks! read more

Boroff & Co have provided me with consistent customer service and help in regards to all my accounting and small business ownership needs. When I have a question, they have an answer or at least put me in touch with someone who can fix whatever problem is being thrown my way. I can honestly say that if it wasn't for Boroff & Co opening my own business wouldn't have been possible. They have not only saved me money, but helped me to solve so many of the issues that come with owning a small business. They are in my opinion, as good as it gets when it comes to accounting services. read more

I co-own a business in a creative field. When tax season comes every year, I file an extension and wait until the last possible minute to get everything taken care of. In the past, we've gone to HR Block, which come to find out, screwed us out of thousands of dollars we could have enjoyed. This year, we decided to find the right person to take on our complicated forms at the last minute. We found Tiffany on good ol' Yelp, and couldn't be happier! She's honest, tells you the pros and cons of each situation and has really has educated us on how to handle our growing business. read more

If you are in need of a CPA who knows his stuff,is able to adapt to your needs and presents a professional yet warm demeanor than Mr. Garrett Nyberg is his name. Our highest recommendations to this knowledgable young man. read more

Found B&C from a quick YELP search, as I typically do for most things needed living in Huntington Beach and owning a home. I messaged their "contact us" form from their web site and sure enough Garrett Nyberg reached out to me in minutes asking to setup a free in-person consultation to discuss my upcoming tax returns for 2015 year. Professional, responsive, affordable and all around easy to work with, B&C are in the 21st century and use BOX to upload all tax-related documentation making things SECURE and easy to work with. Thank you for your services and looking forward to working with you in the coming years! read more

I contacted Boroff & Co last year. I had a issue, a very stressful issue with my 2014 tax return. Garrett Nyberg helped me out so much.....he put me at ease to help me out. He's very professional at what he does. I would definitely recommend him and the company. read more

Garrett has been working with me for quite a while now and has been a huge help. He's helped with both personal and corporate returns and is someone I'd trust with a referral. read more

Honestly, the best accountant we have ever come into contact with. We have been going to Tiffany for years and each time are constantly impressed with her professionalism, humor, kindness and knowledge of the tax code. read more

This is the best tax advice I've ever received. They made me a client for life! Tiffany is super professional, great with small businesses, and I trust her judgment with business planning as well. Wow! read more

I would highly highly recommend this firm to anybody and everybody. Our experience has always been very pleasant. The accountants are all very bright and extremely professional. Tiffany is particularly terrific! read more

A++ Words cannot describe how much Boroff & Co has helped my business. I work with Nathan. Nathan is very professional and organized. He lives and breathes accounting. If you are looking for someone who really knows their stuff and can relate to your company's needs drop Boroff & Co a line. Boroff & Co's new school approach of doing business makes life a lot easier and enjoyable. I have been very satisfied with the whole experience. Thanks! read more

I had been going to a family friend for my accounting services for years. Due to extenuating circumstances, he was not able to be of service to me this year. He did however refer me to this company, and specifically Garrett Nyberg. He was amazing. He took the time to explain anything I had a question about. At the end of the day, he helped me get about 15% more back on my returns that I had no clue I was eligible for. I highly recommend him for any of your personal or business related tax services. read more

Love it here. I've been coming to these guys for 3 years and it's always been super easy. I usually work with Garrett and Tiffany, who are both amazing. Always very quick and very affordable, especially considering how much money they'll get you back in taxes. Highly recommend coming here! read more

Once again Boroff & Co impressed me with their professionalism, great work and great advice on my taxes.

My dad found Tiffany Boroff from yelp and the both of us could not be happier. She is accommodating, highly informative and just down right nice. She answers any and all questions and more. She said at our last visit that she over educates her clients, but I don't think its possible. Her wealth of knowledge reassures me feel that I am in good hands. I have found an accountant for life. read more

Tiffany and her staff have been doing my taxes for 4 years now and I have walked away beyond pleased every time with their service. Knowledgeable, friendly, and efficient are the easiest ways to describe the staff at Boroff and Co. I have referred my coworkers and my girlfriend and they were very happy with the professionalism of the Boroff & Co staff. They have a customer for life when it comes to me and hopefully the people I referred as well. read more

I just moved to Seal Beach area and needed to have my taxes prepared. I am a RDH and was concerned this year about owing money due to a larger income bracket. I researched tax consultants on Yelp and found Boroff and Co. I called and talked to Tiffany who got me in ASAP to see Garrett. Garrett and Tiffany were able to help me tremendously with 2012 taxes and also educated me on what I need to do next year so that I won't be in the same position. I am so pleased to have found this company because Tiffany and Garrett went above and beyond my expectations. They spent extra time with me and helped me seek the most benefit for the year even though I did wind up owing. I feel very confident with this company and will be going back next year. read more

Tiffany has taken care of me two years in a row now, making sure I don't get wiped out by taxes as a start-up solopreneur. She's been exceedingly supportive, easy to work with, and is comfortable handling everything by phone and email so I didn't even have to go in for an appointment. I'm glad my friend referred me to Tiffany and highly recommend working with her. read more

My parents have done their taxes with Tiffany for over 7 years, so naturally after I graduated college I trusted Boroff & Co to prepare my taxes. Tiffany is amazing! She explains everything and makes the whole tax process easy and painless! Cheers to not dreading my taxes every year! read more

I called on Boroff & Co because of their rave reviews and have to say that my experience also was fabulous! I contacted several local accountants and found Boroff & Co to stand miles above the others in professionalism, customer relations, and, most importantly, in willingness to understand my situation and offer relevant advice. Tiffany Boroff has such passion for what she does and it comes through in a very enthusiastic and supportive manner. She is an adept listener. Tiffany quickly absorbed and assessed the information I gave her about my small business and provided me with clear and thorough guidance and promptly followed up on my requests. I highly recommend Boroff & Co for their personable service and knowledge of the tax system--I believe I would be hard-pressed to surpass this experience somewhere else. My gratitude to Tiffany--You have really found your calling! read more

This was my first time seeking professional help with getting my tax return done, and I could not be happier with the results. The staff and Boroff and Co. are genuine, down to earth people who were more than eager to help me. A week and a half later my returns were deposited directly into my checking account... Awesome! read more

I called the office & was told to leave a message for callback, but no one called me back for a quote. Thumbs down for that.

Have had my taxes done at Boroff & Co. for many years now. Garrett and Tiffany are great to work with, are flexible with appointment times, and are extremely professional & knowledgeable. Cannot recommend them enough. read more

Working with Tiffany at Boroff & Co. has completely changed my entire outlook on doing my annual tax return. Not only is she extremely professional, provides excellent advice, and is one of the most well versed, educated CPAs I have met in her industry, she is also completely relatable and makes an conscious effort to get to know you as a client and to cater her service to your unique situation and life style. She not only helps me on the tax end, but also provides intelligent financial tips that help me save and plan for the future. Tiffany and Nathan at Boroff & Co. run a wonderful, professional accounting firm and I would recommend them to anyone many times over! read more

My wife and I have been doing our taxes with Tiffany for about 4 years now and there is nobody else that we would trust to handle our business. The service at Boroff and Co. is always great and Tiffany is friendly, relatable, knowledgeable, and makes the sometimes unenjoyable experience of dealing with the IRS much easier. We recently had a problem with the IRS, and although it was not a problem due to Boroff and Co's service whatsoever, Tiffany went way above and beyond and was able to pinpoint and resolve the issue with the IRS. Her expertise and willingness to accommodate her clients sets her above the competitors in my opinion. I do not know how we would fare without her. Thank you Tiffany! read more

Tiffany, Garrett and Jake have been so wonderful to work with. Their guidance and advice throughout the years has always put our family in the best situation when tax time comes. We've had the pleasure of working with Tiffany for five years now, and Jake and Garrett are some amazing additions to their team. Always willing to help, Boroff & Co has found themselves a pair of customers for life. I would recommend them highly to anyone who is tired of the H&R Block/Liberty Tax assembly line approach to tax preparation, or even someone who's worked with another tax adviser for years. Cheers to you all! Thank you! read more

I've been coming to Boroff & Co for the past 7 years, all the members of their staff are professional and friendly. I personally have worked most with Tiffany and Garrett and they are both outstanding! They really go above and beyond in terms of customer service and anytime I email they respond to me so fast. They are knowledgable, professional and just all around pleasant and easy to work with. They're the best! read more

The federal and state income tax preparation was quick, painless and the price was fair, and Garrett plays a mean gtame of ping pong.