We recently had Bortz Chevrolet repair some front-end damage to our vehicle, and we also requested an oil change, then we got a bill for $141.29 just for the oil change. Bortz apparently took it upon themselves to rotate the tires and reset the TPM System (which automatically recelebrates itself) and then charged us $35.00 extra to do it. We had just had our tires rotated before we even took it there. We never gave them permission to rotate the tires, but they did anyway and then charge us for it (I'm glad that they didn't decide to change the engine without our permission). I have bought 4 brand new vehicles from Bortz in the past and also had them service them and it seems that they have gotten worse and worse over the years. We are done doing business with Bortz Chevrolet in Waynesburg, PA read more

Recently purchased a used 2021 explorer ST from this dealership, paid a premium price for the suv, preparing for oil change, the protective under carriage cover was gone, did not get any help from this dealership, now I have to go buy one, All nice up front, till you need help, not recommended, sad... read more

Went to look at a 2019 Chevy Traverse- test drove it- allowed me to keep it for 24hrs - so my mechanic to look it over cause it made this surge noise a few times- needed a 2000$ dollar part- torque conerter- Bortz already knew this - it was an employees trade in Car- Refused to fix it or come down in price- nothing is warrantied with the sale of used car- Highly disappointed cause they supposedly are a Reputable Establishment! Hope no one buys this vehicle and definitely do not go by the star rating - who sells cars they know have issues read more

I purchased my new Chevrolet Trailblazer at Bortz in July. I had a wonderful experience. Very fair pricing and no surprise charges or fees. Would HIGHLY recommend! read more

They are the biggest liars! Do not deal with Rich. This was the worst experience I've ever had with a car dealer ship. Originally my car broke down on August 25 and I took it to a car shop in Mount Morris PA. They changed a few sensors and my car still wasn't working so they took it to Bortz "without my approval first" and even Bortz still could tell me what exactly was wrong with it, they said they needed to tear into the engine some more to find the issue. They charged me $300 for just hooking it up to their computer. But again I never received any updates for a week while it was with the shop in Mount Morris/ Bortz. But finally after a week of getting no answers I talked to a sales representative named Rich. I asked him if I would bring my car up there and have it fixed could he assist me in trading it in for a new or used one and his answer was yes. So I had my car towed back to Waynesburg and they started working on it after I signed a waver that allowed them to look through my engine for the issue. I was told by the service lady it will be one week before they could look at it which is fine and I understand. So that brings to being careless for 3 weeks at this point. I call on the following Thursday to check on the progress of the job. And service tells me the parts it needs and a estimated cost which I agree with. Again not an issue, I just don't appreciate it when I'm ignored instead of given answers so I can understand what the issues are they are fixing. Well fast forward to last week and I call in to talk to Rich. He doesn't answer like usual so I transfer to service to check on my car myself. She said my car is done and can be picked up anytime. But I wanted to see if a trade in was possible. Well she told me to call back when Rich was in. I asked when that would be and she couldn't tell me. Well I call each day after to talk to Rich and each time I was transferred to his voicemail. It was like he knew I was calling and just didn't want to bother with a paying customer. Finally I get ahold of him on Wednesday and he told me I needed to do a credit check over the phone with him and he will check to see if I am approved or not. Again I understand this and expect it to go either way. Well he said for me to call him tomorrow (Thursday) and we will get it started. Well I call to tell him I did the application on their website the same day. So I called Thursday to see if he checked my credit, well I couldn't get through to him it kept going to voicemail so on my lunch break that day I just drove there and asked for Rich I was told he was outside mowing that day and went home early WITHOUT returning my missed phone calls! I was fed up at this point so I asked another sales person if I could switch and have him help me well the manager told him no. So I went back to work and called him again on Friday (today) STILL HE DIDNT ANSWER! So I went up there today to just talk to him in person. When I walked in he said "Hello Faith I was just getting ready to call you. He was sitting with another sales rep most definitely not about to call me. I politely ask him if he ran my credit report yet and he said no so I asked him if he could do that today. He said yes and that he would call me in about an hour with what the creditors say well I wasn't going anywhere this time so I just drove downtown to help my dad with his new tires and while I was there only about 20 minutes he called to tell me that I was not approved for a loan. And I was okay with that and told him thank you for his help and I would be up to pick up my car. Well then I thought of a few questions I'd like to ask him so I drove the five minutes and I walked in to find that he had already left, I was extremely upset with this service it felt more like disrespect. I will never go there for service again! Biggest joke of a dealership I've ever seen! They made me feel like I was such a hassle when all I wanted was to check on my car. Go to Premier in Morgantown WV they have a bigger selection and where so much friendlier when I bought my car back in 2020. read more

I have been dealing with Bortz Chevy since 1995. Have purchased at least twenty vehicles from them for personal and business use. I will purchase a vehicle no were else !!!! They have always worked with me on the pricing I wanted and sometime it was even better than that. The service department to me is five star also. Any problem I have ever had they took care of it for me. They always go the extra Mile to help this customer. Check out Bortz Chevy the next time You are looking for a new or used vehicle. Mike Bryan 9/15/18 read more

I recently bought a 2015 Chevy Trax. Lloyd Miller treated us fairly and made the process pretty painless. We are pleased with our purchase and hope to return next year to buy another Trax for our other daughter. read more

I tried to buy a 2018 LTZ Duramax Truck that Bortz Chevy had posted on their website for sale price of $57,737 which was originally $68,515. It was marked down $10,737. I drove the vehicle and loved it, was ready to sign the paperwork. When I sat down with the salesman, Lloyd Miller, and began negotiating the final deal, he quoted me a much higher price of $61,000. When I questioned him about the internet price he stated that the price on the website must be a mistake and that this happens to him all the time. In my opinion if it happens all the time then it probably is not a mistake, rather shady business practices on the advertising department. I don't think it was the salesman's fault, but rather the management. I was still going to buy the truck but could not get a fair trade-in for my vehicle. Bottom line is I went to Premier Chevy, Buick, GMC in Morgantown, WV and got $3,250 more for my trade-in and was able to buy a much nicer GMC Duramax for the same monthly payment. Chet Cogar, 7-6-18 read more