Friendly, prompt service Cross Cory trip in subey…read more They installed coil packs, @ $200 ea for 4 units..oem price. After market product was installed instead which rarely go for more than $300 set..my subey mechanic discovered the much cheaper brand.. Was purchased from parts store. Total B.S. I asked for some money back, and got an argument. Thanks for the ripoff!, Bway Automotive.

our car broke down on the way back to colorado and Jeremy was excellent about getting us in, being…read morevery timely and overall excellent customer service. Recommend this place to anyone needing car repairs they are amazing and will take care of you.

Curt was incredible!! Our car shut down on I70 in 108 degree temperatures and we were fortunate…read moreenough to breakdown right behind another vehicle that Curt was picking up. He was kind enough to call for another truck and allowed us to sit in his truck to keep us out of the high temps. He also stayed with us while the other truck got us loaded to provide extra protection from passing vehicles. We can't thank him enough for his kindness and compassion!!

We broke down near Hays, at 9pm and they quickly came out and helped us! Our car leaked oil ALL…read moreover their truck and they assured us it was no big deal. Gave us a very reasonable price!

We were on our way from Rock Springs Wy to Broken Arrow Ok when our transmission began acting up…read more We had to get a tow truck to get us back in to Hays. We decided on Mike's Auto for our car. It was later in the evening so we just left it there and got a hotel for the night. Mike called the next day to tell us he topped off all fluids but didn't know where our transmission fluid went and didn't know what was wrong with our car. He tells my husband on the phone the diag fee was $99. Mike was only concerned about repairing the water pump we already knew was going bad but we needed to get to OK so my husband could get to his job. We didn't have the time required to stay in Hays for that repair. He didn't even bother to drive the car and see if he could determine the problem, there was snow on the ground and we could see our tire tracks into the shop and right back out to where we had left it the night before. Fast forward, to us arriving at the shop to get our car, he charges us $153.99 when he told my husband $99 on the phone. All for fluids we didn't ask him to add. I'd find another repair shop if you want honesty and repairs done that are actually needed.

Mike's was super honest and could have taken advantage of our college kid that doesn't know much…read moreabout vehicles. It's nice to know there are still honest shops that will actually repair a vehicle versus just throw parts at it! Reasonable price and done in a timely manner on our 2016 Chevrolet Colorado.

As we merrily drove across the country in September 2021, our water pump went out. We were where…read moreit looked like the middle of no where, on the shoulder of east bound I70 Kansas. We did the expected, called our road service for a town and waited, and waited, and waited. After two hours, two visits from friendly law enforcement officers, we used their offered phone numbers to get our of our situation. We called R&R Towing, some 15 miles in our back mirror, so-to-speak. In 15 minutes the tow truck arrived and quickly hitched up to our 40' RV. When the driver disconnected our drive line, he noted, and showed me that there was something wrong with the differential. We mentioned our problem of finding someone to replace the water pump. He said let me see what I can find, and made a call to Dreiling Services in Hays, KS. They said would fix our water pump, and look at the differential. Great! We were off in a flash, towing the 20 miles into Hays to the shop. The towing was fast, professional, and above and beyond getting us to the right repair shop. And with the proper documentation, our road service reimbursed all the services. Thank you very much for getting us to the shop. And as it turns out, the shop did an excellent job getting us back on the road again in a short time. We are now down the road some 1500 miles in deep south Texas. Thanks again.

R&R is by far the best towing company in the world. I just wish that I lived near Wakeeney, KS so…read morethat I could use their service all the time. They also sponsor the best amateur Heroes of the Storm team, the Murky Chasers, so you know that they have to be world class!

On our trip from Kansas City to Colorado we stopped for a pit stop in Hays Kansas for some grub. We…read moreended up in the ditch after getting caught up in the classic "thought we were in park but actually in neutral" fiasco. Terry from 5 star rolled up with a smile and assessed the situation within a minute to avoid any further damage to the car. Had us pulled out and back on the road quickly. Best part besides old betsy still running was the fact Terry was happy to do it and the cost was dirt cheap to get us out of a sticky situation without jeopardizing the financials of our trip. If I could give a rating above 5 stars I would. Thank you guys so much

These guys here are my saving grace for auto repair. I moved from San Antonio, TX where finding a…read moremechanic as knowledgeable, quick, and where you don't have to return for the same problem is impossible. Where as at Five Star Auto Repair the guys are so nice and they not only explained to me what they were doing to where I could understand, they had my vehicle in and out in one day fixing my oil leak on my 2001 Saturn to where it never leaked again and I love them so much it's the ONLY shop I'll ever bring any vehicle I ever own too. I now have a 2014 Journey I bought from a dealer in Hays and the first week I had issues, after calling the service place for the dealership and I was told that they would only cover 10% I was so mad I took my car to Terry and he not only fixed the problem, he was able to see another issue I had not yet discovered and took care of it before I would've have been on the side of the road stranded and being a single mother of a 2yr old and GMA of a 4yr old, in my eyes I'll never go to another shop again. Sorry my review is so long but there's not enough space to let you know, if you need ANYTHING AUTO related, call Terry! The shop has moved to Commerce Pkwy so yelp is not very accurate with the address. Hopefully they will see to change it after reading this review. Five Star Auto Towing and Repair GO THERE!

Highly recommend this garage. They were very honest and quick with responding. They went out of the…read moreway to help me. Very kind folks.

Our gear shift was not going into drive so we called Dave's auto repair. He walked us through how…read moreto get to the shop 15 minutes before closing. He quickly diagnosed and repaired the problem and got us on our way! Excellent customer service!

We were in great need of a battery replacement. Napa referred us to a place called Staab but…read morethough they were standing around talking, they said they had no time to install a battery. I ended up going to five different places before finding Davis. These guys stopped what they were doing to help me get on the road. Thank you Dallas and team for taking care of my family and me when no one else we spoke with in Hays would. We are grateful to you guys.

Prompt courteous…read moreProfessional serviced our car in a hotel parking lot in freezing weather

Arrived Russell Saturday am in a broken car with blizzard due next day. Advised everyone closed…read more Called Alan who sent over Chris; diagnosed problem then drove 60 miles for parts. Chris and dad John fixed us up putting us out before weather lockdown. Hope my next weekend breakdowns in Russell. Jim L

$385 to put on our tire. This place is a rip off. Had them put on our tire after a blowout. We are…read morea local company and the still over charged us. Took 20 minutes.