Great tour and such a good way to see Boston landmarks in a small amount of time. The staff and…read moreguide (Kosta/Konstantin) were awesome. I was almost going to rent a bike and explore on my own, but it was nice to let someone else navigate and point things out (especially since BOS is not laid out in as simple of a grid as NYC and some other cities).

Wonderful equipment Extremely friendly and helpful…read moreGreat guides I'd personally prefer more details of the stories and history and folklore. A tad less on real estate.

Had a great day! My wife's first time on an e-bike. Pete was very helpful in explaining the…read moreoperation of the bike. Off we went on the Cotton Valley Rail Trail for a three hour tour headed to Wolfeboro. Lots of stops and starts along the way as she became more familiar with the bike. I'd recommend a longer ride so you'd have more time in Wolfeboro for lunch, ice cream or exploring the shops. The trail is well maintained and an easy ride. The Aventon bikes were in excellent condition and we had the chance to try a couple of different models. Overall an excellent experience and I highly recommend E-bike Expeditions and look forward to renting from them again.

Pete is very professional and returns calls promptly. Amazing customer service! He thoroughly…read moreexplained the bike use and the Cotton Valley trail. Highly recommend Pete and Ebike Expeditions!!

I've been in search of a back rack for my bike so that I can carry stuff. Because my bike is…read morex-small, and has disc brakes, it's tricky, which has stopped me from just buying something on Amazon. Believe me, I've looked! But now it's summer and I had the day off and so I finally decided to get something done. I did my research, including looking at the Urban Cycles website and calling ahead to make sure the items were in stock. The guy on the phone said they could install the items for $20, but that it was essentially walk-in for that kind of service. (They make appointments for tune-ups and such.) He said it could be two hours or it could be a day. Maybe even overnight. Because I was riding there, I was wondering how I would get home without my bike for a day. Walk? Take the T? I feel naked without my wheels!. Regardless, I told the guy I'd be right there. He said, c'mon in!! When I got there, two guys both helped me through the process of figuring out what I'd need for the installation. Their prices are clearly labelled (and by-the-way lower than Amazon). They said take a walk and come back in an hour. I walked over to Hanover Street in the North End -- very close! -- and had an Italian lemon icee. By the time I got back, my bike was ready. The back rack with basket is amazing. It will change my life. I already stopped for groceries on the way home! The guys at Urban Cycles are fast, efficient, professional. The store itself is full of great stuff and there's more behind the scenes. It's a biker's dream. I *bike* Boston!

My review is not about the quality of their service (which I'm reading is not very good) my review…read moreis about the way the employees (most likely the owner) drives. Today in Old Saybrook, CT the company truck blew (completely blew, not a little) a stop sign and proceeded to pull out right in front of me and I had to aggressively break to avoid hitting him. Of course a few hundred feet up the road the uncurious driver had to wait for a red light. Never did he attempt the courteous hand wave "I'm sorry" - simply didn't care. So I called the office in Boston and was met with "this has nothing to do with me" (exact quote) attitude from an employee. Will I ever buy anything from them? No and never would have given I'm over 100 miles away but if you're going to be driving around with your name all over your truck (which was full of dents - go figure) you might consider being courteous and follow basic traffic laws designed to keep you and others safe. Stop signs are not "it would be nice but if you're a bike shop in Boston you don't need to stop" - they are there to protect you, other drivers, and pedestrians... OR people riding a bike? If it was the owner, Andrew, I suggest he do better. Also, he should read his reviews as it's not easy to earn a 3.6 average review - you have to be either really bad or a jerk - so congrats on that.

The bikes are fun, but we had to go to five locations to find an empty bay to which we could return…read moreit. The app tells you which locations have empty bays, but not accurately. Frustrating!

I've rented bikes all over the place, and this one has a lot of room for improvement…read more With Hubway, you pay for a daylong membership @ $6 for the day. Then, you get all the 30 minute or less rides you can handle. If you ride for longer than 30 min, you get charged up the wazoo, so be careful! I was disappointed that there wasn't an app for the bikes, like many other civic bike rental companies have. An app that shows you how long you have until your time runs out, where the next kiosk to return the bikes is at, and how many bikes are available would be nice. Since there's such a penalty for riding for more than 30 minutes, it'd be nice to know when you're getting close. I did a total of three rides. On each ride, each bike was messed up. Usually it was the derailleur for the gears, making it difficult to shift. On another bike, the brakes were stuck in the 'on' position, making it difficult to ride. They could use more maintenance on these bikes. But I still had fun, there are 3rd party apps that are unofficial Hubway apps that tell you where the next place to return the bike is. However, there needs to be a LOT more places to rent/return bikes before this becomes a reliable way to get around the city. Why aren't there more hubs in places where they need them?!

My wife and I had an absolutely exceptional afternoon kayak outing with Clay. It was an enjoyable…read morepaddle and also great to learn so much about local flora & fauna and to visit the lighthouse and lighthouse keepers on Straitsmouth Island. Thank you Clay!!!

Tara was a very caring guide. She was well informed about the area and made the paddle a great…read moreexperience. There were four of us, my husband and myself along with our 24 year old daughter and 19 year old son. The experience was perfect for all ages and offered something for everyone. I'd recommend asking for her as your guide. You will take home great memories!

Fast expert repair service for reseaonable prices. It has been my go to shop in Somerville.read more

256$ tune up and brake repair for my 400$ bike! At least the employee sounded apologetic as he told…read moreme there were no other options. will not go again.

Nice to have shop for the serious cyclist right in downtown Andover. Friendly helpful and…read moreknowledgeable staff.

From the owner: We are a full service and sales Bicycle Shop. We carry well known brands such as Bianchi and…read moreDecarolis among others. We carry Cycling apparel and can do custom orders for your team. We also do instructional classes from basic to advanced in our unique virtual studio! Lastly we also offer core and strength training!