I would stay away. Doesn't even sit with the customer to file taxes(no private office) and leaves…read moreout so many important details. Then emails me back with someone else's income tax file. When I replied to the email to let them know that they have shared a wrong files, owner doesn't even recognize the mistake.

I was in a situation where I hadn't done my taxes and the deadline had passed. There were changes…read moreI needed to account for, for which I had no familiarity. I put it off and missed the deadline. I went to Reliable Tax Service and they were able to help me quickly and easily. I was embarrassed that I was submitting late but they were so kind and patient with me, and put me at ease right away and completed my taxes quickly. Prices were more than reasonable, and less than the chains. I will be going here from now on.

Super thankful for Kings & Queens Consulting this tax season! What is usually a chaotic and…read morestressful experience, was amazingly quite the opposite. My concerns were heard, addressed, my documents and information were safe and secured, my privacy was respected, and I was educated throughout the process. My only wish is that I hired them sooner! Thank you Kings and Queens!

I've been doing the taxes with this office since 92 no help when you need it I called to the office…read morefour times today trying to get help with a PDF file no luck

I went here to do my taxes, there were three ladies working.. very nice...they take theyre time…read morewith the customers and not just rush through as ive had done to me before in other places.I went to the chelsea location not knowing there was one in Lynn where I live. We waited about 1 hour and a half as there was people in line before us.The wait was worth it..Very friendly and most of all very Professional. she explained everything to us and answered ecery question i had very clearly.First time I file taxes joint with my husband and also first year we have a dependant and so I had tonssss of questions. I left super pleased even though im not getting a big refund she explained to us why and what we need to fix to get a little more back next year.We filed for a TIN # for my husband which they filled out the W-7 form for us and the ohr Federal and state taxes all for 90bucks.. :) I recommend this place to anyone...specially to Latinos who need it done in spanish or simply prefer to do it in spanish everyone working there was Hispanic :)

Worked with Cyndie and team for the first time this year and had an incredibly positive experience…read more They helped prepare taxes for me and my family, and everything was just smooth and easy. I shared some high level info over email, uploaded a bunch of documents, we emailed back and forth as questions came up, and they got everything prepared quickly. Totally hassle free. Everyone I interacted with was polite, responsive and helpful. Definitely going back to them every year and would recommend them to anyone needed tax help.

So I've done my own taxes with the help of CPA-in-a-Box for, well, ever. They were never more…read morecomplicated than a bank statement and some pay stubs, so I never worried about it until this year when I had exercised some stock options. I figured it would be pretty simple, but 18 hrs and a toner cartridge later, I could barely scrape together enough info to fill out my extension, which sucked since I really wanted my stimulus check sooner than later. Did I mention I was unemployed at the time? Tail between my legs, I headed for Cyndie based on some random yellow pages reviews. Even though I had attempted to do them myself *and* had made some incorrect assumptions *and* handed off a mass of jumbled printouts and random scribblings, she was very professional, fast, and super nice. She even caught a little handwritten memo I'd made to myself about an ancient savings account that I had forgotten to tell her about during our initial meeting. Hurrah for being thorough! I thought her fees were on par with other tax prep services (simple filing, renter, not self-employed, MA and federal ~ $160) and was totally worth it considering the time I'd already spent plus the extra fees for e-filing Turbo Tax or H&R Block would have stuck me with ( ~ $80 + HUGE UNCERTAINTY). Plus she answered all my additional questions for free, which other chain services don't do. Anyway, Cyndie really put my mind at ease. I got my refunds back within 2 weeks and my stimulus check came on time in the mail the other week as if I had never filed an extension. Awesome. I'm giving her a high-five next time I see her.

I didn't file my taxes for 3 years, I work for myself in real estate and did a few deals with a few…read moreother people, my paperwork was a mess. Alan came up with a clear plan for me and not only saved me money but gave me a level of comfort to sleep at night! Michael Thanks Alan

Had a few accountants before I met Alan Weiner in 1989. I have been with his firm since that time…read morefor all of my tax and accounting needs. Craig, Jerry and Alan...I my opinion they are the best accounting team in New England!

Al Amir is top notch. This year I had a W2 job and started my own company which led to my taxes…read morebeing more complicated than most. Al Amir was patient and thorough with answering all of my questions as a new business owner. He also provided me with tips to help save on future taxes and better ways to document my expenses. He is so good that I have recommended him to everyone in my family! His costs are about average with other companies that I reached out to, but his patience and thoroughness was amazing.

Absolutely unacceptable in every conceivable way. I called due to the wonderful reviews online and…read moreneeded help with tax information that was related to inheritance, gift tax. I was met on the phone with rushed condescending questions one after another by the man claiming to "having 20 people on hold" and "Im already taking up too much of his time at 7minutes, because he only ever spends 5 min on any phone call" after he asked about my situation which I had flat out explained was a bit complicated due to my Mother being very ill & I really needed guidance figuring out taxes with my family inheritance. He interrupted me on a very short call by cutting me off and demanding fast answers which I started the conversation by saying it was complicated. I was confused. His demeanor was unbelievable, and hard to believe he has any experience and especially with 5 star reviews. I would have been happy to pay him for his precious time yet he repeatedly told me verbatim "I only give 5 min on the phone". I told him thank you for your help and closed the call. I need advice on gift tax Im receiving from my 80yr old dying mother after selling a family home. Im not asking for anything free. I told him Id be happy to pay, even. He could have set up an appointment or said if its too complicated to call a different accountant. He did not. I hate writing bad reviews. I rarely do. I did call back to tell him I was going to do so, and was in tears because My baby died and am living in poverty right now waiting on a large sum of money in a 300sqft apartment due to having to sell my home(which I told him)& REALLY need help with the taxes & what to do. Im shaking writing this review. Im a nice person who is struggling to go day to day. Perhaps he is only getting reviews for helping others with their tax returns. That is fine, but he could have just taken a few minutes to tell me he was ill-equipt and maybe even steer me in the correct direction. If you need a person that is caring and can give you more than 5 minutes on a call, This is not your person. You can't treat people in a way that makes them literally break down when you are a professional and be apathetic about the loss of a baby and needing to get the money & tax info and it taking more than 5 min. Just remember you never know what people are going through & you as a professional need to listen & take the time to set up an appointment or refer them to someone more competent. Im trying so hard and this 7 minute call was nothing but a slap in my face. I could and would never treat another human this way. Sometimes things are more difficult than you can handle & that is perfectly fine, but 7min is not "far too long" and lying about having "20 people on hold" to someone in a vulnerable place, it shouldn't be difficult to just be human. Can't we treat each other with kindness and compassion? Here the answer is clearly, NO

if you want to waste your time then come here. I sent in my tax reports a month in advance. they…read moresaid they was going to work on it in which they didn't. I had to come in and wait 6+ hours. horrible experience will never come again. all the people who were waiting also were very annoyed.

Great work. Over 10 years doing my taxes as individual and business owner. Very reliable.read more

Daniela was very professional, knowledgeable and helped me greatly with the important details in my…read moretax return. Her office is very convenient to get to and she is available by cell or text for questions. Overall a great experience.

I worked with Daniela for the first time and she was very professional, knowledgeable, and…read moredetail-oriented. She thoroughly explained my federal and state tax returns and took the time to answer all of my questions. She reviewed my previous tax returns and found an error and gave me instructions on how to amend it. Daniela was very personable and easy to work with. I highly recommend her and will use her services again next year.