My dad gave me a print of a place that had special meaning to me, and I've been meaning to get it…read moreframed for years. After looking at yelp reviews, I went to Frame It, and I'm glad I did. The canvas was crumpled from my poor care of it, and paint had therefore gotten messed up. The associate very nicely and without judgment helped me select the frame style and colors as I had no idea where to start from the hundreds of options, said they'd fix the missing paint, and I was delighted to get the beautiful, stretched out, framed, final product before Christmas!

Kurt not only did it wonderful installation of a gallery wall in my home but he also restored torn…read moredrawing of me from when I was 16 years old so it looks like there were no tears in it all and they were plenty of pictures it looks perfect! Not only do they do framing but they also have computers we can print out things from CD ROMs and send them File to print online. Re: the picture gallery wall in my home and he did an excellent job and had great suggestions about photo placement.

Kurt and his team are incredible. Kurt's shop has been printing and framing my poster-sized photos…read morefor over 15years. In 2023 & 2025, Frame it Waban enlarged and printed 15 of my photographs on aluminum plates for the Babson Art Gallery exhibiting my work. They were perfect and received tons of compliments. In 2024, they framed a special birthday-themed jigsaw puzzle for my wife's significant milestone birthday. More recently, I needed their creative skills to design and print two plates, one a poster size photograph and a second plate with an accompanying poem on an intentionally clouded portion of the same photograph which are now on display in my office building. A special shoutout to Angela for her patience and design skills on this project. Now matter the frame or printing need I have, I take it to Kurt and his team at Frame it Waban. They are simply the best.

While my purchase at Waban Photo was small, it has a huge impact because I know have a great…read moreenlargement of a favorite photo hanging where I can see it. I'm tired of the cheap quality enlargements at CVS/Walgreens, and with this photo having a large background of green grass, I wanted it done on good paper. It was easy to upload, make any necessary tweaks, and received an email soon after letting me know it was ready. Now I know where to go, and I am happy to support a neighborhood business!

They did a great job printing photos on short notice high quality archival ones too!…read more Talk to Tom he is great!

What a fantastic experience I had with this shop and the owner, Tom. I brought in a poster from a…read moreFrench museum that featured the paintngs of my great- grandfather with the hope it could be enhanced in size, framed, etc. Tom guided me through the various options and within 15 minutes we came up with the right combination. I ordered four for family members as gifts for my children and a nephew. Yesterday I got a call from Tom saying the finished product was in and ready for pickup, which I did today. Tom expertly shrink-wrapped together the four pictures for easy transport and brought them to my vehicle. I left the shrink-wrap on since it's a gift, but you can get a sense of the quality of the frame and reproduction. Tom is the epitome of a small shop owner who cares about his workmanship and his customer service. And a great story teller.

The Picture Store is an Incredible Family Run frame shop that actually cares about their customers…read more Ive seen many frame stores come and go and turn into over-priced bland useless places... The Picture Store has stood the test of time and gets it Right, every time. As a Teacher, and Artist who sells a lot of prints and paintings, i always recommend The Picture Store to everyone interested in frames. They make the process go smoothly, offer great advice and do Incredible Work :) Keep it up :) !!! - dino

I brought three artworks in to be fixed. It took more than four weeks and it cost almost $300…read more One of the artworks had the wire on the back incorrectly installed and after five days of hanging on the wall, the frame fell down and was irreparably damaged. I sent an email to The Picture Store with images of what had happened and asked for a refund for the one artwork that was done incorrectly. I left a message a week later and now, after almost two weeks, I still have not heard back. Go someplace where the customers are treated respectfully after the work is finished.

The people there are always available for advice, and assistance in choosing the best option to…read moresuit a customer's needs. Very polite, and professional. No better crew to do business with.

These folks were insanely rude and short when I called in. It's like they were super annoyed they…read morehad to talk to someone. As a potential first time customer I was incredibly disappointed. Would not recommend.

They did some matting and framing for us and everything came out perfect!…read moreFriendly and very helpful service and very fairly priced! Thanx so much.

Best frame store ever I love how sweet there are will be returning soon best people everread more

Easy 5-star review. I needed a document notarized and shipped. They were super helpful and patient…read more I appreciate it and I'll be back for my shipping needs in the future!

This is a first tate business. Very efficient Services and extremely friéndly owners…read more Recommend it fully!

I received horrible customer service from Paul but even worse the proof they made me pay $26 for…read morewas blurry and not usable at all. I asked him to check with the printer and technician and they said that's the best they got. It's obvious he mishandled my file or just have a printer thats either not calibrated or junk. I did a lot of research to choose them, go into town and pick this up. I was so excited and got a huge let down. I will upload pics... the blurry one is from Alpha Graphics and the second from a printer down the street the same day. Winner is obvious Hunt Photo pictures tell everything and Alpha made me believe it was my fault or my file.. see for yourself‍

If I could give one star I would. I called (what is now going on over a month ago) and talked to…read moresomeone (not giving her name) who was nice on the phone. We were looking for a new printer and while this project was somewhat small, we do a fair amount of printing for clients and I was hoping Alpha would be our new resource. She assured me our printing project would not be a problem and said she'd send an estimate based on our very specific conversation and order details. Cut to a week later. I call again and talk to her, still no estimate. She apologizes, assures me she is working on it and will get it to me asap. Cut to another week. I call again and leave a message asking where is the estimate and could she call me. I get an email back later that day with confirmation on what I was looking for so she could draw up an estimate. I email all details (again) and it's now OVER another week and I have never heard back. No estimate. Thank you for wasting my time; thankfully I saw this coming and engaged with another printer. At this point, I wouldn't let them print a B/W Post-it Note for me. If this is how you treat prospective new clients who you are trying to "win", I can't imagine what the level of service is once you're engaged. Sadly, I have no idea what these high reviews are talking about!