I came 10 min before the appointment time. Was brought to…read morethe exam room and left there. I left after waiting for 20 minutes because NOBODY stopped by and explained what was going on and apologized for the delay. I see it as a sign of DISRESPECT. Patient time is NOT not less valuable than doctor time. What would happen if patient was 20 minutes late?

I worked at Nwh and had surgery there many years ago. My husband had hip surgery also…read more As always top notch care at NWH

I had to bring my parent here as she isn't able to walk…read more My mom says she needs to be pushed into the exam and they say they have a assistant to do that.. Due to COVID they don't allow me to stay. No worries. When I ask if there staff member an push her down stairs instead I'm told no. I know that NWH is part of PCHI the largest medical group in MA. They generally get anything tbey demand of insurance companies including more money do to their percentage of docs in MA. It makes no sense to ask a person to run around back and forth opposed to using the money squeezed from an insurance company to make the patients lives easier. Get your patient game together.

Was referred here by my PCP for a pain in my a**…read more Apparently they were confused and didn't realize I already had one.

This was my tenth surgery in life so I've experienced the good, the bad and the extremely ugly…read more This ranks as the best experience. Nice, kind nurses who bring warm blankets; doctors who take the time to explain what to expect. I always have difficulties waking easily from anesthesia but no one got upset with me or rushed me. Everything was orderly and everyone seemed to know what they were doing. I don't want any more surgeries in life, but I would choose this place again if I had to.

The best of everything and everyone! I would feel so confident have any procedure, surgery, etc…read more there!

Dr. Reinhorn and his team are exceptional! Went in for a diagnosis and then scheduled surgery a few…read moreweeks after. Dr. Reinhorn took the time to record a bunch of videos regarding the surgery and what to expect daily post op. Even better it's all on a QR code so in case you forgot anything you discussed, it's all available. Surgery is done at Newton Wellesley. Only out of commission for about 2 weeks. Everything went smoothly and I'm glad I found Dr. Reinhorn. He's super nice and very thorough with everything. Highly recommended you see him! Go Bills!

I went and checked it out. I read the reviews and thought…read morethat the doctor replying was a tad odd... I mean why engage with people who review you. My doctor "recommended" them. Kinda. Sorta. As they knew him, I guess, back in the day or at some point in time. I called and spoke with what seemed to be a young lady. She seemed - young. I drove in to check it out. The office was empty. No one there - literally. I saw paintings on the wall for sale - which I found interesting for a medical office. I stood there. And stood there. And this man walks by - he was a doctor. He look surprised. I looked surprised. He said they were at lunch. Okay. I'd think you'd lock the door or put a sign out - AT LUNCH. Be back soon. Or something. We spoke. It was polite. I left. Later I called and spoke with what seemed to be a young lady - my perspective. She said 'the doctor' doesn't take Medicare. And that resolved that. That's my experience. Make of it what you will.

The reason I'm giving a 4 star review is because 3 of my appointments have been canceled. I can…read morebarely walk at the moment and my procedure, that I have confidence will help me was canceled. When I asked when I could have another appointment they told me 4 weeks from now, which I considered outrageous. When I let them know how I NEED this procedure done, then they gave me an appointment for the week after. Dr. Hartshorn, is amazing otherwise, he takes the time to listen, and give you options. They have snacks, coffee, and the office is super clean. The staff is super friendly. I just feel like, as someone who can barely put any weight on her foot, and then pain is so bad that I can't sleep, that this is not considered urgent and therefore it gets canceled.

All I can say Boston, is that YOU have gained a rock star, and we out here in California are left…read morewith the tour bus drivers.... 2 years ago I was involved in a bicycle accident and tore the rotator cuff in my left shoulder. The pain was excruciating, and continued to get worse over time. One of my colleagues who was seriously injured in a surfing incident a year earlier, that basically destroyed his shoulder (broken bones etc) had been treated by Dr. Tim Hartshorn, and recovered completely recommended that I go see him. I did, and I IMMEDIATELY knew I was in the right place, with the right doctor. Ultimately, I required surgery to repair my shoulder, but prior to actually scheduling surgery, I needed to finish out the work season on light duty. Dr. Hartshorn gave me direct steroid injections to the shoulder joint over the course of the next few months to get me through the rest of that season. At the end of the season, I went in for surgery in the morning, and was back home that afternoon. Almost immediately, Dr. Hartshorn had me on a physical therapy routine that got me moving my newly repaired shoulder in short order. Over the course of the next several weeks, the pain subsided, my range of motion returned as I continued physical therapy, and in less than 3 months, I was back at work with no restrictions. What you need to understand is that prior to seeing Dr. Hartshorn, I could not even hold a coffee cup in my left hand without serious pain. The act of threading a belt through my pant loops required assistance from my wife. Sleeping was nearly impossible and I was a wreck due to lack of sleep. Surgery takes time to fully heal from, and I knew that going in. It also takes commitment by you, to do the exercises, and range of motion stretches prescribed by your physical therapist or doctor. If you don't do that, you will not recover completely. I knew that going in as well. Dr. Hartshorn made sure I knew that this was not going to be easy, or fun, but it (the PT and stretchers) was absolutely necessary for fast recovery and the best possible outcome. Without question or reservation of any kind, I can absolutely say that if you are reading this because you have injured your shoulder, and are at the point where a solution other than you just "roughing it out" is necessary, and you have found Dr. Tim Hartshorn, Your are one fortunate individual. It is my belief that you will NOT find a better physician, surgeon or human being than Dr. Tim Hartshorn. Congratulations, and rest easy. You are in the right place. For those wondering why, 2+ years later I might be here writing a review for Dr. Hartshorn, it is really simple. I have since injured my other shoulder, and have been in the care of a doctor who was prescribed by workers comp out here in California. I am miserable, I require surgery and I decided to reach out to Dr. Hartshorn to see if he would be willing to look at my MRI and perhaps give me a recommendation for surgeons he personally knows and would comfortably recommend out here in Cali. Well, being the rock star that he is, as I mentioned in my first paragraph, Dr. Hartshorn called me directly himself. Not his staff, or some mouth piece like I would have expected to hear from out here, but he himself. I was actually not surprised to be honest, because that is the kind of doctor Tim Hartshorn is. Like I said Boston, consider yourselves VERY fortunate to have this guy in your wheel house. It does not get any better than him. I wish you well on your treatment and recovery, but have no doubt that you will be just fine. THANK YOU Dr. Hartshorn. THANK YOU.

Want to Wish each and everyone at Joseph A Russo's Center a wonderful and healthy 2026!…read more I pride myself on supporting and reviewing exceptional Businesses, Restaurants, Medical, and many more that affects all of us! And with that said, I personally think that this venue will make 2026 a very happy one for all those using this Full Service Center! HAPPY NEW YEAR TO ALL!

I recently had a Sofwave laser treatment with Sabrina, and I am absolutely blown away by the…read moreresults. I've tried a variety of skincare treatments over the years, but nothing has come close to what Sabrina was able to achieve with this. My skin looks tighter, smoother, and more refreshed--truly the best results I've ever had. On top of that, Sabrina is incredibly knowledgeable, professional, and kind. She made me feel completely comfortable throughout the entire process and explained everything in detail. If you're considering Sofwave or any med spa treatments, run--don't walk--to see Sabrina. She's a game changer!

I had my implants done by Dr. Volpe back in 2011. I was under 22 at the time, so I got saline…read moreimplants. Years went by and I started having severe symptoms. I saw every specialist imaginable to try to get some type of explanation for feeling like I was slowly dying at the age of 25. After months and months of research I finally came across an article about BII. At the time I had never heard of breast implant illness. In 2016 there were only 3-4 doctors in the US performing en bloc capsulectomies (procedure where your entire implant and scar tissue is completely removed.) After scheduling my appointment with one of the few specialists that preformed the procedure I needed, I decided to reach out to Dr. Volpe to see if he has had any other patience experience what I was going through... below is our email correspondence... Email I sent to Dr. Volpe's office on 8/18/2016: Hi Dr. Volpe, It will be 6 years this January since I had my implants done by Dr. Volpe. I am constantly asked about the doctor that did my implants and still to this day refer numerous friends to him. About a year ago I became very ill and have seen every type of doctor and had about every test possible done to find out what could be causing my symptoms. It wasn't until 2 months ago that I learned of breast implant illness. Once I did lots of researched about the illness I reached out to Dr. Susan Kolb in Atlanta who specializes in explant surgery. I wanted to reach out to Dr. Volpe to get his input and professional advice on the situation. Email response from Dr. Volpe on 8/18/2016 Hi Kaylee, It would be wise to come in and I would be happy to go over everything with you. Be wary of opinions that do not agree with extensively researched medical issues. Just give a call and set something up (remember no fees for all this). Hope to see you, Dr Volpe Email I sent to Dr. Volpe after my explant surgery on 2/23/2017: Dr. Volpe, On 10/3/16 I had my implants removed by Dr. Feng in Ohio. In August 2016 I reached out to you to get your advice regarding a link between my declining heath and my implants . I find it quite odd that in response to my email you advised me to "Be wary of opinions that do not agree with extensively researched medical issues". I'd like to know what extensive research you were referring to? Since I explanted 5 months ago a lot of my symptoms have subsided and the ones that remain are much better than they were before. After suffering for countless years with no answers, I will be putting all my effort into advocating for women who were not fully informed of all the heath risks that came with getting breast implants. In all the research I've done, I have yet to find any studies of the long term health risks of breast implants. That may be because there has been no research carried out long enough to prove the long term effects, but if you have information proving otherwise I'd be very interested to see it. Providing your patients with all the information, including the the percentage of women that experience the vast amount of negative effects from implants should be mandatory. If this information is denied to them before the decision is made to get implants, you're only doing a disservice to your patients. I have no complaints about the job you did on my implants, I think you are an extremely talented surgeon. However, had I known the information I know now about the risks of breast implants, I may have decided that the cons far outweighed the pros. The decision I made was based off the information I was given. Had I known differently, my health would be in a much different place right now, along with my financial state, and countless other aspects of my life. Thank you, Kaylee Silcox Below is the link to a letter I wrote to my 20 yr old self that was published by the National Center for Health Research. https://breastimplantinfo.org/kaylee-silcox-letter-20-year-old-self/ I'M HAPPY TO SHARE THAT ALL THE WOMEN THAT HAVE GONE THROUGH THE SAME SITUATION AS MYSELF, IF NOT WORSE, RALLIED BEHIND THIS CAUSE AND FINALLY GOT THE FDA TO PUT A BLACK BOX WARNING ON (ALL) IMPLANTS!

Best practice hands down! I drive over 2 hours to the office because Dr Volpe and all the staff are…read moreso wonderful! Dr Volpe takes his time to listen to my concerns, he responds to every question and gives great detail regarding the potential procedure and makes you fully aware of any risks that may be involved. Stephanie T. is amazing! She is intelligent and knowledgable about all injectables and procedures being offered at the office. Stephanie is personable and puts you at ease when confronted with a large needle!!

Dr Kavolus was amazing! He listened to my husband's concerns, presented options, and was always…read morecaring! He replaced his right hip and to say it has been life changing is putting it mildly. He was in pain for a few years and now he is completely pain free! His recovery has been remarkably easy and he can now do things that he wasn't able to do for a long time. He can go to museums, long walks, travel, you name it. Everyone in his office is so pleasant and helpful. I would highly recommend him and his team!

I recommend anyone looking for a caring Orthopedic doctor and team to see Dr. Kovalus. He takes the…read moretime to answer your questions and present options. His demeanor is upbeat and caring and he has a great sense of humor. Most of all you really feel he loves what he's doing. He has made a positive difference in my life and I feel confident he will do everything he can to make a difference in yours

I truly don't even know where to begin--my experience with Dr. Davidson and his team has been…read morenothing short of exceptional. From the very first moment I walked into the office, I was greeted with warmth, professionalism, and genuine care. Every single member of the team made me feel at ease, supported, and valued--through every pre-op, post-op, many phone calls with questions, and today's follow-up appointments. The office itself is pristine--clean, modern, and welcoming, with a calm and positive energy that instantly puts you at ease. But what really sets this practice apart is the people. The patient care team (from the amazing nurses to the friendly faces at the front desk--who greet me by name with a big smile every time) are simply phenomenal. They are kind, compassionate, and truly invested in your well-being. And then there's Dr. Davidson. He is incredible--kind, confident, and truly gifted. During my consultation, I came in with a long list of questions, and he had already answered every single one before I even had to ask. His bedside manner is unmatched--he exudes warmth, professionalism, and a calm confidence that instantly builds trust. I knew I was in the best hands. This entire process was seamless, and I couldn't have asked for a better experience or better results. I am beyond grateful to Dr. Davidson and his team--I cannot recommend them enough. 10/10 doesn't even begin to cover it!

Dr. Davidson completely changed my life this past year. Honestly can't even put into words how much…read morehe's done for me. He gave me back my confidence...hands down the best money I've ever spent. He's so kind and thorough (not to mention TALENTED), and his whole team is just amazing. Everyone makes you feel cared for and comfortable from the moment you walk in. I truly feel like a new person! I'll never go to anyone else.