I have been going here for several years. It was great in the beginning when there were different…read moreowners. The doctors are great but these so-called owners are not. I received a notice that my card was expiring so I thought I needed to make an appointment. Forgetting that I already had an appointment for October16. I made an appointment on September 5 for Sept 25. I received reminders and the pre in take form from them which I dutifully filled out a week in advance. Still forgetting about Oct 16. I'm human... I arrived at my scheduled time when I was confronted by Santos(owner) wife. She came out to the waiting room with a piece of paper stating I was not suppose to be there until Oct 16. She didn't even say my name. She was shaking as she spoke that I made a big mistake and I should come back in October. Why they could not contact me via phone I can't answer. They waited for me to arrive. I made the appt Sept 5. They had 20 days to straighten things out before I drove to the office. This woman was visually upset with me because I was confused about card expiration and my doctor visits. I'm an elder! I just was very confused at why they could not call me before I got there. Santos, behind the desk, was no better. Apparently the nervous woman is his wife. Whatever, the treatment from the front here is far from COMPASSIONATE! The doctors were always great but these owners are condescending. I made a mistake but I sure should not of been treated in this manner. Bottom line, I'll be transferring to a more compassionate clinic. By the way, they are the most expensive clinic out there. Shop around. There are many nicer clinics out there.

I have been going to The Compassionate Care Clinic on 38th Avenue for over 8 years now. There have…read morebeen changes of Doctors and staff over the years, but the care, attention and support have always been exemplary! If you go to The Compassionate Care Clinic, you won't be disappointed! :-)

Great visit, Great company, In and out and Painless!! I was very happy with my visit last week.read more

They were super quick and easy in and out within 30 minutes and it was very calm & quiet in there…read more Super friendly and gave off great vibes!

Amber was amazing! Great customer service, super patient explaining the products and seems to cure…read moreabout every individual that walks in. Definitely coming back.

I always have such good deals when I come into this store. The atmosphere is great and the vibes…read moreare so chill

This is an awesome office and Doctor!!! I called on short notice and they fit me right in. They…read moremade the switch and the sign up extremely easy! Darrell helped facilitate the appointment and he is so friendly and helpful. He and Dr. Estes actually made the appointment fun and a pleasure...usually I dread the appointments. I am so grateful that they made this so easy on a day that wasn't going that well. I hope this review is enough to make you give them a try, you will not be sorry. I recommend you try. Thanks for reading!

From the owner: We are a Veteran owned business helping those in need attain their Ohio or Florida Medical…read moreMarijuana Card. Let our doctors help you get relief from PTSD, Chronic Pain, Anxiety, and other medical conditions.

This is the best dispensary in town! Dave and Brendan are fantastic people and always make my visit…read morethere so easy. Holly the manager always makes sure I get in and out with the best deals! There are many dispensaries nearby but I pass them up just for this location.

Holly was amazing!!! very kind and helpful, great energy!!!! Definitely the most welcoming on the…read morestaff. If I do return it would because of her.

I generally go to the Brandon, FL location and everyone there is wonderful. In the 3 or 4 years…read moreI've been licensed I have never had any problems with the staff or their products. The prices of goods at Surterra are usually the best around; especially their daily specials. I can say enough about this dispensary. I'll be heading there today as they have a great sale!!

First off, I'm 75 years old and have used this dispensary for several years…read more Everyone there has always been kind and courteous, except for today. I had placed an online order and went to pick up. The parking lot was empty with at least 10 or more empty spots. I pulled a small Ford Fiesta up catty corner so I did not have to back out. Mgr. comes out before I could open the door and bangs on window. Did not like how I parked! I said ok. Went in store and he still had to lecture me about how I parked and to never do it again. no problem! I will never be back to that location. Of all places to have a rude condescending manager. Maybe a gummie or two for him.

Very impressive, professional operation. The nurse and doctor were great, spent as much time as…read moreneeded, and explained all the recommended uses and dosing. Overall wonderful experience with no hassle.

Any marijuana doctor can write the orders needed. Most are marginally knowledgeable at best. The…read moredoc here was kind but a hostage to MMTC of Florida policies. They're not responding to the changing needs of patients very well. I was told it would be an added charge to increase my flower access when they're already one of if not the most expensive for appointments. I found a much more affordable option and switched to Trichome.

Love the service and products. I especially like the sales…read moreand the new points program.

I was a fluent customer for a long time, but it got so that the staff was different every time I…read morecame, and the availability of products went way down. The carts became unusable. i mostly vape, and their carts are sticky. it's ridiculous to work so hard to pull on them. I went back after a long absence, and while the experience was pleasant enough, the cart was the same. I'm halfway through it and can't draw on it at all. Ugh.

This is the best place and best personality. And has the best option and if you don't know they…read morewill help. Ask for Jess

Jessica is amazing always very helpful and comforting. the environment is a vibe and they always…read morehave the best deals going on.

Great product and service! The staff is excellent! Totally the best place to get your product!…read moreHighly recommend!

Got a huge cup of white botanical tea here for a very good price! The tea was sweeter than I am…read moreused to so the flavoring I put in it was a bit overpowering but if I can figure out the sweetener to tea ratio I think it will be perfect. It's pretty potent too! And the staff was super sweet and helpful!