Extremely great customer service, they put me through a quick diamond class so I could understand…read morewhat I was buying when I first went in there. they custom made a ring for me and made it to my fiances ideal ring. 10/10 will always use this jewlers

My brother and his fiancee bought their wedding band at Anne Dale. Prior to the wedding I visited…read morewith my mom to have the bands cleaned. Michael was so kind and passionate, not only about his work but also the sanctity of marriage and the symbol of the ring. Highly recommend visiting Anne and Michael! Thank you both for making my brother & his fiancee's day extra special!

Tony is wonderful ! I'm so glad to have this jeweler in…read moreMadisonville , right down the street from me . Beautiful Jewelry !!! And the pieces he designs are beautiful ! Wonderful Jewelry store! Repairs and appraises as well !!

Was having a minor issue changing the strap on my Panerai Luminor GMT. Stopped in and Tony was able…read moreto take care of it for me in just a few minutes. Stuck around and chatted for a while. Great guy.

I smashed my wedding ring on something on a Thursday. It was unwearable and we were going out of…read morethe country on Tuesday. I brought my ring in on Friday and just assumed I would not have it on my trip but the owner said he would take care of it. I got a call that it was ready on Saturday! Amazing customer service. Amazing work! I'll be back.

A couple of years ago, for our 50th wedding anniversary, I called on Brian to build me several…read morerings that when combined together "banded" our Family presented on my wife's ring finger. We worked through several designs and concepts until we found a most purposeful presentation, which my wife, and many others over the years, adore. Recently, I returned to Lowe's with a challenge and as always they were up to the task. I have a medal I have worn on a chain around my neck for over 53 years. It was removed for boot camp and for medical procedures and tests other than that it remained around my neck. Needless to say, the sterling silver was worn and I was afraid that the jump ring and or bail would be giving way soon, as even with the naked eye one could see the wearing of the silver. Brian, looked at this personal treasure as his own and with an expression of respect and dignity offered several options to repair and replace portions of the medal without altering my lifelong treasure, which was gifted to me by my wife before our wedding. Lowe's, lead by Brian, was masterful in handling my "treasure" respecting, as if it were their own, my 53 years of wearing this medal. Thank you Brian for your craft and all the folks at Lowe's who always greet me as family.

Absolutely wonderful results. We were very pleased with the…read morenew design and jewelry pieces.

I brought in some old jewelry with diamonds and some gem stones hoping to trade them toward making…read moresome larger diamond earrings. I was told to give it about 5 days. When I returned in 5days Michael said (quite condescendingly he didn't know what I expected him to do with all this stuff) which he had dumped out on the counter. I personally don't believe he really even looked at the stuff. I don't think he was interested in doing this project and instead of telling me he spoke down to me. I felt very upset and humiliated by the way Michael spoke to me and insulted me. I ended up picking up my jewelry and left. I went to Diamonds Direct and they really helped me. I don't recommend going to Michael's Jewelers.

Oh, hello there locally owned jewelry shop of my dreams…read more I received a beautiful watch as a gift recently and it needed a few links removed to fit just right. I called Champange Jewelers since they are very close to my workplace and also locally owned. I love supporting local businesses whenever I can. I was informed they could remove links for around $13 and could do it while I waited. Perfect, right? Here's what they didn't tell me. Removing links takes just long enough for you to browse (and by browse I mean gasp) and ohh and ahh (and by ohh and ahh I mean nearly faint) at all the pretty little things under the glass here. I had no idea I NEEDED an aquamarine ring that will cost me upwards of $7000 but I do now. I really wish I hadn't seen those diamond earrings that I'm putting on my wish list as we speak, but I did and it's on now, baby. I was barely able to drag myself out of here once my links were removed...which I might add were perfectly done. P.S. Sorry about the drool on your cases you had to clean up when I finally did go.

Linda and all of the team at Champagne Jewelers could not be nicer!! I was almost intimidated to go…read morein and ask for repairs on two inexpensive pieces that my friends brought to me for repair (I do craft beading and know how to solder) but it was beyond my capabilities. But the folks at Champagne couldn't be more cordial and welcoming even though it wasn't a big ticket repair. They called me to let me know when everything was ready and let's just say, it was priced more than fairly!! Very pleased with my experience and would not hesitate to recommend their customer service...and their jewelry...exquisite!! Rarely have I seen such quality and creative pieces - and I'm a vintage jewelry collector!! Highly recommend that you walk in and look around. Champagne Jewelers has a no-pressure approach and a beautiful showroom with everything from High School Grad rings that I would be proud to wear, to the most delicate pearl and gemstone sets. Breathtaking designs!

They were INCREDIBLE! They resized and restructured my engagement ring to secure the stone even…read moremore! Very grateful for their artistry and knowledge!

Worst customer service I have ever experienced! We called to ask about a concern with a job they…read moredid, whoever was addressing the concern was rude, condescending and literally laughed as we were discussing it. I never write bad reviews but made a special exception because of how terrible they were.

When searching for my engagement ring I called and visited several places. Upon speaking to the…read moreowner at Thomas franks I knew I had found the person. He approached us with an idea to get me the ring I wanted in our budget and it's beautiful! The customer service was top notch and we are going back again for my anniversary bad. Even though we have drive a bit to get to him it's totally worth it. I would recommend him to anyone!

Worst customer service ever! Dropped a watch off before Christmas for a new band and was told the…read moreband had to be ordered. Fine. I called 2 weeks after Christmas and the band had not yet been ordered. Called 5 days later and they got the band in and had not yet put the band on, which I was told by them would take 5 minutes..great! Nope! They were with "other customers" and did not have time to put on the band for me. I'm sorry, I thought I WAS a customer!! Needless to say, I expressed my opinions on their lack of customer service and incompetence and took my business to Boudreaux's down the street. They were happy to replace the band and the battery on spot!!

Bling bling, thank you for my ring!…read more Backstory: Married my best bud in 2017. He proposed with his Great Aunt's ring that couldn't have been more perfect. That being said, we had to size it down and fix the prongs that hold the diamond in place. There were a few hiccups with the first jeweler we went to who said that "they didn't realize the metal was yada yada" and that's why there were issues. No thanks, bye bye now. There was another jeweler who created Robert's ring and my temporary wedding ring that we liked, but weren't a huge fan of when we didn't get the owner and had to work with one of the other associates. I had to get my engagement ring sized down again and they accidentally made it a 7 instead of a 4, fixed it, but with no reduction in repair price or apology. They also weren't inspiring to work with when we went in to discuss what I wanted for my dream wedding ring. But third times a charm, right? Enter David. I was visiting the Northshore to see my Stepmom and she was checking on a custom piece she was having made. She suggested I give him a shot and I told him how I wanted a wedding ring to sit flush with my engagement ring and how I researched real and artificial Alexandrite, and that I wanted the blue/purple kind that changed to green and not the red to green kind, and was fine with the artificial, and here are 10 pictures of what I like. David listened to my verbose wants, took my prized engagement ring for measurements, and sent me on my way. I don't go to the Northshore on the reg but every couple of weeks, he'd say, "Come one over and see what we're working with." I brought my husband the second time and Robert loved him some David. David showed us what artificial Alexandrite looked like and what natural looked like, and explained why he suggested the natural. We went in that direction and made some minor tweaks to the design. A couple more weeks and he had the ring ready. So, silly me, I didn't ask about pricing. ;) I wanted my dream ring but Robert was obviously footing the bill. It was like playing The Price Is Right because it came in right at our budget. I would suggest talking price ahead of time, but I couldn't be happier with my ring. I'll try and get a picture that does it justice. We loved working with David and when he wasn't there, his associate was just as great. Highly recommend checking him out even if it is a wee jaunt to the Northshore. Eat breakfast around the block at Autonomy and it'll totally be worth it.

This is the best place on the Northshore for jewelry. You wont be ripped off and there is no sense…read moreof you being pushed and shoved into something you don't want. If you don't see what you want , they will be quick to offer to make something unique that is exactly what you want. It won't cost you more for this so be sure to explore this option. We had an old ring that was missing some diamonds and was not the style we wanted. Dave turned it into a showpiece that has a "one of a kind" feel that gets the most flattering comments. Shouldn't jewelry reflect our personality and not that of some designer we don't know?

OMG-they have so much stuff in this store. I couldn't focus as I walked in…read more The only unfortunate note is you have to be a size 12-14 or smaller. They have clothing galore, OH WHAT FANTASTIC SILKY SCALLOPED SHORT SHORTS. Jewelry, kitchen stuff, gag gifts, purses, too much. It is a little overwhelming. The staff was very nice.

I use to really enjoy this location when I first moved to the north shore about 2 years ago, but…read morethey recently changed. VERY pushy and overwhelming sales. Ask you about 10 questions before you can even say hello back. I attempted twice and will not go back. The second attempt I was on a phone call and they still proceeded to keep talking to me and asking questions. They also bring a ton of other merchandise into the dressing room as you are trying on. It was managed a lot better when you were greeted nicely and allowed to look around without the harassing pushy sales.