I have an 1880's German wall clock that needed cleaning. James was EXCELLENT. He performed this…read morein my home. I got to observe during the process, which he did not mind. Price was reasonable and the clock is once again spot on time-wise. He has a lot of experience. When it needs to be cleaned again, which all clocks require, he'll be the one I call. Big thumbs up.

If only there was a lower rating than 1star. Trusted this guy with an antique wall clock. After…read moreMANY month of NO word had to contact police about getting said clock. Eventually saw truck and followed him home and got clock back in worse condition than when I left it with him. In other words DON'T DO IT!!!

Never take your watches to this place to get any links taken out they're going to charge you a arm…read moreand a leg

Fixed my watch battery within 30 mins and I picked up a few engraved gifts for friends, great place…read moreand service!

My Jeweler ! Charlie is the best :)…read moreDoes ALL my custom work. Best Jeweler on the Northshore. The whole shop is friendly and helpful. I can't say enough good things.

Friendly staff. Great prices especially on watch battery replacement versus other jewelry stores on…read morethe NorthShore. I also got my Lacoste sunglasses fixed here. This is our go-to spot for gifts, decor etc.

WOW!! All these positive reviews! Wish I was one. Unfortunately I was not. Being from the…read moresouthshore I frequently go to Aucoin Heart. Decides to give Boudreaux a try. Made sure to call before hand to make sure they were able to change the battery in my tag hauer. Yes!! Come on in!! Walk in, there were a few people waiting. I show them my watch, that was purchased from Aucoin Heart and they looked at me like I had 3 eyeballs. Made me very embarrassed Never again. Nobody beats Aucoin heart. I'm sorry. They treat you like royalty. Not this establishment. I'll take the drive across the lake. Aucoin heart changes the battery for free anyway.

Boudreaux's Jewelers is a great, local jeweler…read more I recently purchased a new watch and needed the band adjusted. The watch came with an extra link, but I needed an expert to attach it. I decided to stop by Boudreaux's on the recommendation of a family member, and was very pleased with their service. Despite not being an authorized seller for the watch brand I owned, their expert was able to install the band in under five minutes. Problem was that the watch still didn't fit. This caused me great frustration, but the jeweler had an easy suggestion. He whipped out his catalog and ordered one additional link. I figured it would be a week or so for it to arrive, but in a couple of days, they called and told me it was in. Now for the interesting part of the review. When I told my mom that I needed to stop at Boudreaux's for my watch link, she remembered a piece of jewelry that she had dropped off to repair. Problem was that she had dropped it off nearly two years before and forgot to pick it up. I was sure that Boudreaux's would have melted it down or sold it, but surprisingly they had it in a box somewhere. They told us that they actually never get rid of stuff customers forget, they just box it up. That kind of service is amazing in this day and age. More amazing is that since I was buying a watch link, they didn't even charge her for her repair. If you need jewelry or repair services, I strongly encourage you to check out Boudreaux's.

I brought in some old jewelry with diamonds and some gem stones hoping to trade them toward making…read moresome larger diamond earrings. I was told to give it about 5 days. When I returned in 5days Michael said (quite condescendingly he didn't know what I expected him to do with all this stuff) which he had dumped out on the counter. I personally don't believe he really even looked at the stuff. I don't think he was interested in doing this project and instead of telling me he spoke down to me. I felt very upset and humiliated by the way Michael spoke to me and insulted me. I ended up picking up my jewelry and left. I went to Diamonds Direct and they really helped me. I don't recommend going to Michael's Jewelers.

Absolutely wonderful results. We were very pleased with the…read morenew design and jewelry pieces.

owner is extremely rude and entitled. honked at me twice while i was walking because i accidentally…read moreparked in a designated spot for her store, i didn't realize i was in one of her spots and she handed it in a very rude manor. i would of happily apologized if she had asked me to move politely. do not recommend giving business to someone who can't even handle someone parking in their spot without tweaking about it :)

I paid to get a new ring resized and got it back full of scratches. I was very upset at myself for…read morenot noticing as soon as I picked it up from the store.

Was having a minor issue changing the strap on my Panerai Luminor GMT. Stopped in and Tony was able…read moreto take care of it for me in just a few minutes. Stuck around and chatted for a while. Great guy.

We've been family friends of Tony's for years (his mom lives next door to my parents), and when it…read morecame time for my now husband to propose, Madisonville Jewelers was our one and only stop to go ring shopping. We drove in town from Houston to browse, and Tony ended up making my engagement ring and wedding band. He also made my husband's ring. Since getting married, I've lost 65 pounds and needed to get my ring resized. We dropped in when we were in town this past weekend, and Tony happily resized my rings and checked my diamonds, as well as tightened my prongs. My rings are a perfect fit now, and Tony had them ready earlier than expected. If you get your jewelry from here, especially rings, ask him to clean it when you drop by the store. Tony and Brandi are a remarkable couple, and I love supporting their business. I've told my husband several items I want Tony to make, knowing I'll cherish them for a lifetime.