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    Boukas Alex DDS

    5.0 (1 review)

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    15 years ago

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    Total Dental Care of Mattituck

    Total Dental Care of Mattituck

    2.6(15 reviews)
    1.0 mi

    1-Star Review…read more Absolutely disappointed with this office. After 10 years of being a loyal patient, they refused to see a mom for appointment because of daughter's bill that had already been sent to collections--which legally, they can't collect on! Worst part? They never even reached out and waited weeks until the appointment. They just lost not only me but my entire family and extended family as patients. Unprofessional and unacceptable. The staff is not professional at all and no care for human life as they acted disgraceful when told of a recent death. Appalling service

    THIS IS NO WAY REFLECTS TOTAL DENTAL OF MATTITUCK…read more THIS REVIEW IS SOLEY ABOUT DR BRIAN DAVIS, DDS. IF THERE WAS A NO STAR I WOULD HAVE CHOSEN THAT JUST SO YOU ALL KNOW- HE IS NOT AN EMPLOYEE OR PARTNER IN THIS PRACTICE. HE HAS HIS OWN PRACTICE IN HICKSVILLE. HE ONLY COMES OUT TO DO ORAL SURGERIES. RUN- RUN VERY FAR... I have been a patient at Total Dental since March 2024. It is now late September, and I needed two teeth extracted. I liked that I didn't have to go to a different office than my dentist. I had 2 teeth extracted by Dr Brian Davis last Wednesday. The entire time he and the assistant worked on my teeth, he was complaining about a staff member at his own practice. One of the teeth was infected, but I was not put on antibiotics. Yes, the use of antibiotics can be personal, but know your patient's medical history. 2 days later I returned to the office and saw a different oral surgeon. She was a gem. She said it is not dry socket, it is an infection. When questioned why Dr. Davis did not put me on antibiotics, she made very polite excuses for Dr. Davis. Too bad Dr. Davis did not have the same grace and professionalism. When I saw my dentist on Monday for other work, he stated I now had dry socket and he treated it. I made an appointment for today, Wednesday, in case I was still in signifigant pain. To be sure, I went. I was put in a room and Dr. Davis comes in asks what's going on and he inspects my mouth. He said it wasn't infected. I asked how could that be when the other dr said it was. He said she doens't know anything. She wasn't there. I reminded him I had seen her on Friday. After the third disparaging comment about his colleague, I got up from the chair and asked why anyone would see him if he was going to say such things about a colleague. He replied he didn't care. He told me it was TMJ. I tried to explain it was not a TMJ issue as I am familiar with it. He continued to be rude condescending and narcissistic, so I walked out in the hall and said to the assistant- never again. Dr. Davis chimes in behind me saying I don't care. It's TMJ. I said it was not and explained my education. I really think I was dealing with a 5 year old bc his reply was oh that's right you're sooooo smart. I went to the counter and asked to speak to the practice manager. She was in a meeting and I spoke to her later in the day. She was shocked after I explained it all that occurred with Dr. Davis that he acted that way. She said she had not spoken to the staff yet, but knew that one of the senior partners did speak to him after I left. I want to say again, my dental experiences at Total Dental of Mattituck have been wonderful until I met Dr. Davis. I will NEVER see him again.

    Boukas Alex DDS - oralsurgeons - Updated May 2026

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