I needed the ER after a nasty accidental cut. My clumsy vision impaired fault. I had done something…read moresimilar a few years ago and ride to heal it on my own. It took a month to close the finger wound which was not a good outcome of my poor choice. This winter I had a worse but similar insult to the same finger so I did go to the ER and their efficient care of the finger allowed it to heal properly. This time we made the same choice for a smaller ct on a different finger and it has healed extremely well. From the moment I arrived, bloody hand wrapped , I was treated efficiently and politely, from register g window to assessment to treatment. Clerical staff and medical staff are well trained. On 1 visit, I actually needed an MD but the most recent used a PA who did a fine job. The various techs who were used to clean the wounds as well as remove stitches later were also efficient and accurate at task. I am lucky to have this fairly near by, though not as close as when BCH had the facility right in town. Back then it was a much shorter distance for my family, especially when transporting one of my children. But progress requires more and different space and with this facility accessible to a few highways it is better for the greater community that has moved to the suburbs of Boulder. Since I have good insurance and have used this facility in the past. They can process my emergencies quite quickly. There were other patients in line too, some with far greater injuries so appropriate that they were taken even more quickly and were served by the discs. Broken ribs from bicycle incidents have been other cases with priority both times. Such a Boulder situation so be careful out there!

Do not take your child here! They will threaten calling CPS if you do not agree with decisions they…read morehave made.

After our experience wth Presbyterian Cornell MediCal Center, I must state that our experience…read moreyears ago with Boulder Medical Center was amazing!!! The ER room took quick care of my husband after his bike accident and saved his life. He was assigned a room quickly, the staff at the ER was attentive and professional and focused. The nurses and doctors supervised on a timely basis and monitored. I was ready to get on a plane yesterday after wasting over 10 hours at Presbyterial Cornell ER which was the complete opposite. Thanks to the entire staff at Boulder Medical Center. I should have written this review, years ago! Especial thanks to Dr. Charlie Jones!!!!

I have experience with BMC on three patients, myself, my spouse and my father and I have never been…read moremor disappointed. I've left and taken my dad as well. My husband has stayed and it couldn't get much worse! Their service (or lack thereof) is appalling. The left doesn't know what the right is doing. And unfortunately in healthcare that's shameful. Through no fault, his monthly medication is being discontinued and he's having to move to a new medicine. You would think the Dr and staff would be able to get this completed efficiently. This is the last straw!!! It's been more than a month, they forgot, they're extremely busy with 2000 plus patients, oops we need to get that done! I'm shocked at these responses. We've ended up paying out of pocket for 30 days while the professionals stumble through their jobs! This is the worst medical facility!!​

I sent my 18 year-old twins in for an annual exam and they didn't give them the meningicoccal…read morevaccine you need to go to college, so I made a nurse's appointment for today to have the vaccine given. After sitting there for 15 min, I was told we had to wait for a provider to put the order in but our doctor wasn't here today so they were trying to get another provider to put it in. I am so frustrated.

I was admitted to the Boulder Foothills Hospital Emergency Department in Colorado on July 21, 2025…read morefor 'seizure-like activity.' The ER physician misdiagnosed the symptoms as 'psychosis' and arranged for me to be placed on an M1 hold (involuntary psychiatric commitment) and transferred to Cedar Springs Hospital psychiatric institution in Colorado Springs later that day, although in his own notes he claimed I was not 'agitated,' 'depressed,' or 'in distress.' This assessment was not competent and was gravely in error. Perhaps I should have been sedated with Ativan and Versed if necessary to control the convulsions and connected to EEG in some form of effort to diagnose the seizures, which would not have been difficult or expensive, although this would not have allowed the hospital to bill my insurance for very much money. Two days later, on July 23, 2025, I was transferred to the UC Memorial Health Center ER in Colorado Springs by ambulance from Cedar Springs Hospital and placed under intensive care due to asphyxiation from choking on vomit during tonic clonic seizures. The staff at Cedar Springs claimed I had fallen and hit my head at their facility, which my care team at Memorial Hospital was able to find no evidence of. I was put on a ventilator and a tracheal tube was inserted to clean the vomit out of my lungs. By that point I already had pneumonia. Simply rolling me onto my side may have prevented the issue. Rather, the staff at Cedar Springs only offered stern lectures regarding my 'misbehavior,' which were not helpful. I was only offered food with choking hazards and given lit cigarettes at the facility. I was in and out of the seizures for about three days, completely cut off from any possible access to medical attention, before I lost consciousness. My next memory is of the feeding tube being removed at Memorial Hospital. To quote an MD from the Memorial Hospital case notes on July 23, "The specific organ or organ systems failed or in danger of failing were Cardiovascular, Neurological, and Respiratory." To quote his colleague on July 24, "Patient's condition is life-threatening and without ongoing intervention would deteriorate." A third Physician on July 26 noted, "BH [Behavior Health] evaluated him and he is NOT gravely disabled and does not meet any M1 hold criteria," and, "This pt [patient] has Epilepsy." This was the neurologist who observed the tonic clonic seizures on EEG. I was discharged from Memorial Hospital and sent home later that day. Fortunately I am now nine months seizure-free. Respiratory failure and tonic clonic seizure are known to cause permanent death of brain tissue and irreversible injury to the brain, and may cause sudden-onset death. Would not reccommend.

We came to update our yearly mammogram. We are dressed to do imaging, no need to change into gown…read more We were seen expeditiously, nurse helped mee position myself to get best imaging possible of breasts. It is clean, quick and took us probably 15 min. I've done this in past and it would take lengthy amounts of time, with waiting room full of women, but none of it occurred this time around. Thank goodness!

I had cervical spine surgery last week at this hospital. This is the most efficient and quality of…read morecare is outstanding!!! Surgery went great then I had a blood clot form in my neck where I had surgery. The response time from the nurse to the doctors to the anesthesiologist and my surgeon was so quick and I was in the best quality of care I've ever had. This is the only hospital now for me and my wife. What a great experience!! Highly recommended for quality of care!!!

Uh - it's a sad review. I have been to this hospital, several times…read more My last ED visit they kept trying to d/c me and my husband was insisted something was wrong and they needed to do add'l testing. If it wasn't for him, I could've died. After testing was done, they figured out what was wrong and they're incapable of intubating me. And, Flight for Life needed to transport me that same day, hospital is incapable of dealing with urgency of my care. My last two ED visits were so annoying! I've been admitted, multiple times and duration of my stay, I've always been released, prior than anticipated. One nurse was unable to get an IV into my vein correctly. It was bleeding out onto the floor, then tried to leave mee, while I'm bleeding all over the floor. My husband said, you need to fix the IV, my wife is bleeding all over the floor! You can't just leave her like that!! At my last hospitalization, I was assaulted by one of the RNs! She had the audacity, to tell me, I'm not entitled to break through pain meds! I told her, look lady, I've been on these meds for decades! I have fairly extensive knowledge of my meds, my illnesses and I know, what I'm talking about! The scary part, she didn't have basic knowledge meds. Plus, dealing with her, made myself exhausted! She fought with me, instead of checking and speaking with my physician and/or physician on-duty! Plus, it was recommended, I was in receipt of antibiotics, through IV, due to secondary infection. The physician ordered it, as soon, as it was decided, I would be discharged early, to go home. I was getting ready to leave, here comes that RN, insistently, made attempts to give it to me, it was the same antibiotics, same dosage, twice! I warned her that I've already, received such antibiotics and she didn't want to listen to me, I adamantly refused! Now, if, I was not in full state of mind, this nurse would've over drugged me! I have an immunosuppressed system, my liver was already failing, my GFR# continues upwards & at that time, we're unaware, my liver is diseased. We were diagnosed with cirrhosis, I returned to my specialist and she corrected me, stating it was diseased, not failed. I've got already complicated, rare kidney disease, stage III, diagnosed in 1999. I continue to go to this hospital because it's about 3 mi away from our home and by the time I need to get medical attention, this is the closest medical facility from our home. Everything else it's about 10 mi or more away from our home. The rooms are single occupancy and food is very good for hospital food. However, I suffered a stroke, fell down a flight of stairs, broke a few ribs and suffered a seizure before the EMTs got mee into the ambulance and they suggested we go to Good Sam's instead. So, they took mee to Good Sam's for hospitalization, in the ICU, because they're capable of treating me, instead of returning back to Avista.

Was having chest pains and tingling; not too long a wait and the nurse staff was amazing,…read morespecifically Brad; amazing bedside manner and candor. Kept it light and gave it to me straight. The staff ruled out any life threatening causes and ran tests which didnt reveal anything alarming.

On September 23rd, 2025, I went to the BCH Foothills Hospital Emergency Department for severe…read moreheadaches, dizziness, fatigue, and frequent episodes of double vision. One episode lasted long enough that I had to pull over while driving. The ER performed bloodwork and an MRI, both of which were normal, and sent me home with a generic "how to treat headaches" handout. The handout even specifically stated to seek medical attention if the headaches were accompanied by dizziness or vision changes, which were my main presenting complaints that visit. I followed up with my primary care doctor who referred me to a neurologist and an ophthalmologist. The neurologist was booked until November. I saw the ophthalmologist on October 6th, 2025 and he found significant swelling in both optic nerves and strongly suspected Idiopathic Intracranial Hypertension (IIH). He told me to go to the ER if my symptoms worsened prior to my neurology appointment. He explained that IIH can lead to permanent vision loss and must be officially diagnosed and treated with a spinal tap. Just two days later, on October 8th, I returned to the BCH Foothills Hospital after four episodes of complete vision loss, along with the worst headache of my life, severe dizziness, and back and neck pain. I was seen by Dr. Shannon Sovndal and gave him a detailed medical history, including my ophthalmologist's findings and his recommendation for a spinal tap. Dr. Sovndal was dismissive, repeatedly interrupted me, and insisted on repeating imaging even though I had just had an MRI at the same facility two weeks earlier. After several hours and additional imaging, he told me everything was "normal" and that there was "nothing wrong." When I explained that my symptoms had worsened and asked again about a spinal tap, he said it was "out of the ER's scope" and that I should wait for my neurology appointment, despite it being a month away. He stated, "if your symptoms get worse, you can come back to the ER. But I don't mean if your symptoms are just bothering you more. I mean if your symptoms are actually progressing." This was extremely frustrating since this was after I had gone completely blind multiple times that day.. if that's not my symptoms progressing, what is? I was sent home again with the same generic headache handout. Feeling unsafe with waiting a month for my neurologist to treat me, I immediately went to UCHealth Broomfield Hospital, where my experience was completely different. Four nurses rushed me back immediately after hearing my symptoms and the ER doctor, Dr. Jessica Mitchell, virtually consulted a neurologist right away. Dr. Mitchell performed a spinal tap and confirmed my intracranial pressure was concerningly high. After removing fluid, I felt instant relief. Dr. Mitchell confirmed the IIH diagnosis and explained that untreated IIH can lead to permanent health issues. Dr. Mitchell asked if I knew why BCH hadn't performed a spinal tap. I told her I had no idea, especially since I had specifically requested one. She appeared visibly surprised and concerned by that answer. Upon discharge from UCHealth, the staff provided me with clear discharge instructions and follow-up recommendations. They told me exactly what symptoms to look out for so I know exactly when to come back to the ER. Dr. Mitchell gave me the information for the neurologist that she consulted with and recommended that I reach out ASAP to schedule an appointment since they know my case and will likely be able to get me seen sooner. I'm deeply disappointed in BCH Foothills Hospital Emergency Department, especially Dr. Shannon Sovndal, for dismissing a serious and time-sensitive neurological condition.. twice. I'm incredibly grateful to UCHealth, Dr. Mitchell, and her team for listening, acting quickly, and preventing what could have been a permanent outcome. I would not recommend BCH Foothills Hospital to anyone seeking thorough or compassionate emergency care. Go to UCHealth Broomfield instead!

I had a terrible experience and would not even in a dire situation, consider returning to this…read morehospital. I am not able to go into details, but I was severely traumatized by my visit there due to the lack of compassion, exhibited by staff. My safety was put in jeopardy by the decisions made by the staff that day, Specifically the nurses and physician. I felt bullied and judged and to them It seemed perfectly normal to treat their patients that way. They banded together and ganged up on me with what seemed to be to try to intimidate me. They succeeded as when I left there. I was traumatized,, vulnerable and afraid.

So - we ended up in the ER with my husband in extreme pain. They had a laid out and moved towards…read morediagnosing and resolving his Issue. It took a bit to get in to the back - but you have to Triage in a hospital. The staff was awesome. Went above and beyond to help us. When it became apparent that they could not resolve it - they brought in a specialist. Dr Isabelle Audet was amazing. They got his surgery done early in this morning. So. I was so happy with everyone. Thank you .

Dropping off a lab sample - directed to main check-in which had no one at the desk. Then directed…read moreto Imaging which again had no one at the desk. Observed many reception desks without anyone stationed there. You'd think with cost of hospitals these days they could afford to pay for receptionists to be at a desk.

The doctor was very rushed didn't listen and didn't explain and didn't answer my questions very…read morewell. Plus, they never sent me the electronic Communications. They said they would. I had to return and get a printed out paper copy then they delayed sending the prescription in for hours.

We were out of town this last summer and my daughter had a very bad cold. She's pretty young so we…read morewere a little bit worried about it, especially because we were visiting some family in the area and didn't want to get anyone sick. When I finally realized that I needed to go to urgent care with her, a quick Google search landed me at AFC urgent care Boulder. The women up front were very kind and helpful, and my daughter was seen within 20 minutes of arrival. The doctor was professional, kind, mild mannered, and easy to talk to. We opted to give her a variety of different test to ensure she didn't have anything serious, and it turned out just fine. We have pretty mainstream insurance and I paid $60 upfront and $60 later on. This seemed reasonable due to the nature of the visit. It turns out she didn't need any medicine, but we had lots of peace of mind going to visit our family, knowing that we were gonna be a-ok.

My little guy had his tonsils and adenoids out and ear tubes put in this morning. This was a…read morewonderful experience from the second we walked in the door. The wait area is cozy with a tv (playing cartoons for the little folks), and a kuerig. The staff was friendly and helpful. The nurses were the best! Letting our little guy pick out his gown and coming equipped with a basket of goodies to occupy his time while the drugs started working. They answered all of our questions (as did the anesthesiologist) and allowed us to stay with our son until he was sedate in the procedure room. As soon as he was awake, they came to get us. A 3 year old coming out of anesthesia is not pleasant, but nurses Sherrill and Jami were on it, armed with popcycles, applesauce, and juice. Not once did they get flustered as our little sweetie screamed and fought, pulling at his iv and completely inconsolable. There was an issue in another surgery and we would never have known, had we not heard the alarms, because everyone was calm and cool and 100% professional. I have to say, I was a tiny bit apprehensive with a surgery for my child, not at a hospital, but this was a wonderful experience! This staff was top notch!

Never ever become a member with Kaiser. They deny over 40% of their claims. The wait just to see…read morea doctor will always take 3 to 4 months. They are changing their business model to reduce the number of doctors and replace them with less expensive PA's or Nurse Practioners. Please go to any other Health Insurance besides Kaiser - you will be very glad that you did!

I have been with Kaiser for 45 years and they are the best medical and treatment and staff in…read moreUnited States!