Kristin is EXTREMELY friendly and personable, but has difficulty trying to juggle too much at the…read moresame time. Helping renters find housing seems to be her very charitable priority, by asking for lower rents than other property managers in the area and giving renter applicants every benefit-of-the-doubt and leases to people with questionable credit and criminal backgrounds and shaky references. Great for struggling homeless tenants! But a nightmare for landlords / homeowners! I highly recommend that people read Yelp's "not recommended review" that can only be seen by scrolling down and clicking on the link for it. I totally agree with it! - especially about the difficulty communicating with this agency and their frequent practice of lying (when backed against the wall when they don't honor their agreements). I tried to work with this agency for 3 years, but have learned from my mistake and will never be back! I had a WAY worse "nightmarish tenant" than the one described in Greg B.'s 3/24/2022 review, but instead of thanking BCR for helping me through it, I blame them for causing it - with their very lax tenant screening process! The extreme financial property losses I have suffered from my BCR nightmare far outweigh the small rental income I ever received. Homeowners and landlords BEWARE!!!

Over several days, I looked at rental houses in Longmont. At one of them, I met Claire, from…read moreBoulder County Rentals, and she showed me a lovely, and very comfortable place that I loved. What was even better is the remarkable customer experience I had with Claire. Unlike most of the other showings where the conversation was hurried, cold and transactional, this one was warm, welcoming and actually enjoyable. Claire was gracious, very knowledgeable and thoughtful - even helping me consider what it would be like living in the house on a daily basis to make sure it would be a good fit for me. It was like meeting a new best friend - easy and friendly. Being an executive coach, I was intrigued and asked about her business. She talked about her owner partner, Kristin, how much they love their work helping good people find good homes. A day later, I went to their office and met Kristin. These two are special - smart, warm, engaging - and they know serving their customers exceptionally well is essential. They get it. Michael L.

Excellent service - prompt, kind responses and well thought out, detailed information about renting…read moreand caring for a home. Website/systems very efficient and common sensical. Would definitely work with again in the future!

WARNING TO PROSPECTIVE RENTERS OF LONGMONT PROPERTY GROUP…read more This review concerns my family's experience renting 1303 S. Oak Court, Longmont, Colorado, a property managed by Longmont Property Group. Currently listed on Zillow. If you are considering renting this home or any property managed by Longmont Property Group - I strongly encourage you to do extensive research before signing a lease. My family's experience was one of the most stressful and heartbreaking experiences we've ever endured. If you are considering renting through Longmont Property Group, I strongly encourage you to do your homework before signing a lease. My experience with Andrea Lunzer and Longmont Property Group was one of the most stressful experiences my family has ever gone through. I trusted this company to treat my family fairly and objectively. Instead, I left feeling that documentation and evidence I provided disputing information from a previous landlord were not meaningfully considered before decisions were made that affected my family's housing. I have children, including a disabled son, and I repeatedly explained how devastating losing our home would be. During this process, I was told that Longmont Property Group was following the property owner's wishes. Regardless of who made the decision, my family was left trying to find housing on an extremely short timeline. One thing I found especially difficult was receiving emails expressing how "thankful" Longmont Property Group was to have had us as tenants and how much they had "enjoyed" having us as tenants, even after I asked that those comments stop. Reading those messages while my family was losing our home felt deeply upsetting and disconnected from what we were actually experiencing. I also urge prospective renters to carefully review every financial obligation before signing a lease. In my experience, the total cost of renting extended well beyond the advertised monthly rent because of additional deposits, fees, and other required charges. Make sure you understand every cost before committing. We lived in the home for less than two months and paid a **$4,800 security deposit**. As of the date of this review, I have not received my security deposit back, even though those funds are critically important for securing housing for my family. I also dispute charges for replacement keys and garage door openers. We left the keys and garage door openers on the kitchen counter when we vacated the property, and I have witnesses who can attest to that. Despite this, I was informed that I would be charged hundreds of dollars to replace them. I strongly disagree with those charges. My advice to anyone renting through Longmont Property Group: * Photograph and video every inch of the property before move-in and after move-out. * Save every email, text message, receipt, inspection report, and notice. * Get every agreement in writing. * Keep copies of absolutely everything. This review reflects my personal experience. I am organizing my emails, photographs, notices, inspection records, and other documentation into a complete timeline and will be sharing additional details supported by those records so prospective renters can review the facts for themselves. My family deserved fairness, professionalism, and a complete review of the evidence we provided. That was not our experience, and because of that, I cannot recommend renting through Longmont Property Group.

Mike manages a small collection of our rentals and has far exceeded expectations. He always goes…read moreabove and beyond to care for the homes and tenants as if they were his own. He is attentive when we have special requests and even went so far as to give one of the homes a nice renovation/makeover when needed! Cannot recommend his services enough.

Mike B. is great! He helped me purchase my first home and the whole thing was smooth sailing. He is…read morebased out of Longmont but since we wanted to buy in SE Aurora he would make the drive down on Saturdays to show us available listings. If that is not going the extra mile, I don't know what is. Mike is very patient, tells it straight, and is very knowledgeable. Thank you for all of your time and help Mike! You will definitely see me again on the next move.

I rate Alert Realty as consistently horrible with brief interludes of moderately miserable. The…read moreowner, Bryan, was a festering boil on the buttocks of the realty business and everything about Alert Realty was malignant, poisonous, and toxic. You could scrape the bottom of the barrel and that would be a vast improvement over anything his company had to offer. Thank goodness they have closed their doors and are no longer in business. There is a little less darkness in the world and Colorado's vibration just went up a notch. Being a property manager is a considerable responsibility and a position of integrity and authority and after being their customer for 14+ years, I would not trust Potter to manage an outhouse or a cesspool and if he used my outhouse, I'd check to see if the toilet paper was gone, he is so full of it. Alert Realty was a rancid abomination and blemish on the real-estate industry and Glory! Glory! Hallelujah! They have finally closed their doors! I don't know if it was negligence, incompetence, or just plain selfish greed that makes people like this think it's okay to put other people's health and even their lives at risk and to do so casually without a second thought, as standard operating procedure... business as usual. That contemptuous attitude earned Alert Realty the #1 spot on the Worst of Longmont list and made them a Top #10 contender on the Worst of Colorado list. They worked hard for it and they deserve it and I agree that they are the absolute worst Longmont had to offer. Alert Realty reminded that there are people in this world so despicable, there is little to compare them to. If there was a 'Golden Review' like a Golden Ticket or Golden Buzzer that would automagically put a company out of business, I would have used my Golden Review to put Alert Realty in the unemployment line where they belonged., Fortunately, for the world, the owner retired and will no longer be spewing his reckless business acumen upon the world. Ding Dong! The witch is dead! May Bryan Potter never come out of retirement! I was lucky in life in that this was my first experience with a slumlord and it was bewildering having to accept that I was renting from such deceitful, insincere people. I rented from them for almost 15 years and there were many reasons not to trust this company. I never trusted them to be unsupervised in my home and, at one point, considered getting a restraining order against them. They were disorganized, like a chicken without a head, and the leadership of that company had questionable integrity, so everyone who worked there fell into that category. The front face of the company, the 'leasing associate' Amanda was a poster child for 'unprofessional' with such awful communications skills, she should never be in customer-facing jobs. She was also an incredulous liar. Nearly every interaction with Amanda was unpleasant & made me upchuck and left a rotten taste in my mouth that was hard to get rid of. If I think of her still, I have to spit. Mr. Potters last act as my property mangler was to steal. He stole $150 or so from my deposit; he could legally steal my money because my lease said I should clean my carpet at move out. The carpet absolutely had to be replaced but still, Mr. Potter charged me to clean his 20-year-old carpet that was torn and disintegrating and could not possibly be washed. That is Bryan Potter's character or lack thereof. This is the caliber of integrity from Bryan. Zilch. Caput. Nada. The world should remember Bryan Potter is a common thief, abusing his position of authority and trust one last time. I write a bit and to process the experiences I had in dealing with this wretched company, I wrote numerous reviews but I also wrote a song, a poem and even a screenplay, all disparaging and vulgar. One couldn't honestly describe Potter and his rancid company without swearing a lot. The 1-2 star reviews tell the true story of this company and are the reviews to pay attention to. I doubt the validity of any 5-star reviews - when I see conflicting ratings and someone or something either gets a 1 or a 5, but nothing in between, one of them is probably bs. I graciously rated Alert 1 star because you can't rate less than that. Reviews are helpful but, these were rotten people and so, I felt that I should hold them accountable and file complaints against this company with the BBB (https://www.bbb.org) and with the National Rental Protection Agency (https://www.rentalprotectionagency.com/complaint_center.php) as well as Colorado Association of Realtors (www.coloradorealtors.com). If you encounter slumlords, you should report them there. I also reported them to the property owner who had trusted them in good faith even though their property was grossly neglected into disrepair. I hope she recovers from their considerable damages. This was a dangerous company to deal with for many. Great, they are gone!

This is the most frustrated I have ever been. It was a little complicated since we knew the owner…read moreand were working with both them and Alert and it was easy for miscommunications to arise. HOWEVER, their customer service (and just basic communication) was the worst I've ever seen. Me and Roommate #1 had already been approved for the house before we decided to include Roommate #2, which the owner said should be just fine. But R#1 had to move out of his place on the 1st and Alert hadn't let him sign the lease yet. When I explained his move-out deadline was coming up within the week, the front desk manager at Alert didn't seem to care at ALL. Stonewalling. Now I understand that they had to process R#2's application before he could move in, but they had absolutely no sympathy for R#1's situation. They never told us that all roommates had to apply before we could be approved and sign the lease. LUCKILY since we knew the owner, R#1 was able to move in before we signed the lease. But I could not believe how insensitive Alert was with regards to this situation. Now, the day after R#1 moved in, they finished processing our application and told us we were approved. When they read out the rent numbers, I explained "This is not the number the owner told us." I expected them to say "OK we can double-check with the owner." But of course they didn't care. She only said "This is the listed price." And again WOULD NOT BUDGE even though we had spoken with the owner directly. It felt extremely disrespectful. The owner emailed Alert the final numbers so they could be on the same page. But Alert wanted to schedule a lease signing ASAP. I texted them back "Can you please confirm the final numbers first? I don't want to gather all 4 roommates to find that the lease is incorrect." They texted back nothing but "Ok." Then 3 days later I call them up at 3pm while I am at work to ask for the price confirmation they promised. "Oh, we confirmed the numbers with R#1 on Friday and you have to come in at 4:30 today." I said "You never got back to me! I never scheduled this appointment." Stonewalling again: "You have to come in at 4:30, you're scheduled for 4:30." I say "How are we supposed to get all 4 of us together and get our money orders ready in an hour and a half?" She says, "It's 3pm now..." then "I'm really busy, thank you, goodbye" and hangs up. I am not the type of person to get angry, but in this situation I am LIVID. She would not even confirm the final rent and deposit numbers with me and I am supposed to get a check ready and gather my roommates together within basically an hour?? Just extreme rudeness and miscommunication. So SOMEHOW we all manage to get our checks in order from the bank after Alert texts me the final numbers, and all 4 of us are able to meet at the office at 4:30 either because we don't have work, or because work is OK with letting us out early (LAST MINUTE might I add.. Again, I don't know how Alert would have responded if we weren't able to have all 4 of us available because we were out of town, or couldn't get out of work. If I hadn't called in, we wouldn't have even known about the scheduled meeting!). Bryan (which I assume is the business owner) was more pleasant to work with than the front desk manager, but the meeting felt very weird and as if they were unprepared. The lease had an incorrect date and he kept forgetting to print out a few documents. If they were so busy and unprepared for us, why could they not have waited until the next day to sign the lease?? The whole process took over an hour and some of our time was wasted. We were able to sign the lease and pay in full but Bryan did not address my concern at the end of our meeting when I brought up the fact that they had not gotten back to me, and they gave us only an hour to prepare for our lease signing. I am so glad I don't have to deal with this company anymore, they have been rude and extremely miscommunicative. We are lucky they won't be managing the property. I never want to deal with them again.

Arnold Turner is terribly unprofessional. He told a joke to a very interested buyer about a sex…read moreworker, and they were so offended that they told me directly that they would have purchased the property if not for their distain for my agent. I asked him to please not tell jokes like that, and he defended the action by saying "but they laughed", AFTER I told him that they were so deeply offended that they would rather abandon a property they loved than pay his office a dime. His tone-deafness is a liability in 2020. I asked to please work with another agent from the office, and he connected me with Matt Mulcahy. He and I worked wonderfully together until he took a new position at Keller Williams (I highly recommend him). I was told I would transition to Jesse. Instead, Arnold took it upon himself, after I had made that boundary very clear. When I voiced my opposition to this, Arnold contacted my Ex Husband (they are aquatinted) to discuss and circumvent me. My former spouse has had ZERO to do with my property for over 6 months. The misogyny and disrespect for women in particular is not something I will tolerate and was the reason for the termination of our real estate contract. I should have known exactly what the situation was when I heard him refer to the women who do ALL of the hard work at his office as "my girls". These are professional grown women who keep his business operational. Not *anyones* "girls". Or to his farm employees as "my hired-men". It took me a while to figure out why this didn't sit well with me. It's because "hired-man" is a descriptor connoting that this person is indeed being paid, as opposed to the tradition of unpaid farm labor, aka, slavery. Over the last 140 years or so, "employee" has become part of the common vernacular to create equality for every person who receives a paycheck. This is only the tip of the "Iceberg of Disrespect" that is Arnold Turner. If you are looking for a great realtor, I recommend Matt Mulcahy of Keller Williams.

All of these 5 star reviews are fake. Would give 0 stars if I could. If you'd like to see honest,…read morereal reviews about Turner Realty go read all the 1 star reviews they hide by "not recommending" them. These people made my life a living hell while looking for a place in Longmont.

I was hoping to rent a place with PMP, but am barred from renting any of their properties since I…read morehave an elderly dog that falls within their pet policy. I've never paid rent late in my life, never once left a rental in worse shape that what I came into, and treat my rentals as if they're my own. But, since I have a dog that falls into their strange pet policy, I can't rent from them. I have cash in-hand ready to pay them for a rental now, but unfortunately they won't take it. Posting this here so no one else with one of the 20+ breeds they discriminate against wastes their time as well. Change the outdated policy already, PMP!

AVOID AT ALL COSTS!! They will scam u and keep your money!! I wouldn't recommend this place at all.read more

PML were the worst property managers for my rental in Longmont. They were very negligent in…read moremanaging my property as they would not keep on top of maintenance. Bad renters, gutters needing repair, shutters falling off house, to name a few. It was my neighbor's who kept me informed of neglect to my property and I would have to prompt PML to get repairs done. Don't use them to manage your rental, you will be thankful.

My husband and I rented from PML for over three years. And they were not a bad property management…read morecompany. In fact, there were times we felt they were on our side more than the actual property owner. Yes, the first experience in the office was a little rough, but after that, PML was wonderful to work with. As another reviewer said, maintenance issues were always dealt with quickly and when we had the chance to speak with the maintenance man they were never anything but polite. If we were renting again, we'd totally look into their properties first.

Fox property management has been the best property management company I've ever had the pleasure of…read morerenting from. As a millennial, I've done my fair share of cohousing situations and I think that the way that they navigate roommate changes and repairs has been as seamless as possible. There's been a lot of odds and ends work that needed to be done on the property that I lived in and they were always prompt to send out a repair person within 24 hours of a request being sent. They would even follow up with us when we may have let a contractor slip through the cracks. I highly recommend them and all their staff has been nothing but courteous and kind. Claire was my specific point of contact and whatever they are paying her isn't enough for how hard that girl works. She doesn't miss a beat and always makes times for tenant questions or concerns. A rockstar employee for a great woman-owned company.

If I could leave a zero star review, genuinely I would. I have never experienced a more…read moreinefficient, unprofessional, and flat out awful property management company in my life. I've lived in this house for about a year now, and before any of the current situations were even a problem, there was a leak in my ceiling when I moved in and it took them weeks just to fix it before I could move into this place. I had to pay extra at my apartment complex because of that. there have been multiple broken items in this house that they refuse to fix like the dishwasher the fridge in the dryer because they claim they're still "technically functional". This most recent incident was a leak in the ceiling again that we noticed and put in a maintenance request for that took eight days to even be noticed and nobody did anything about to the point where we're at 11:50 PM three days ago there was an actively in my ceiling. It took the 24 hour emergency line 30 minutes to answer for them to tell me that nobody was showing up, but that they would put in a maintenance request in the morning. I had to call the plumbing company on my own to schedule someone to come in because they didn't do it. It is now taking 72 hours for a restoration company to come fix the hole in my ceiling because there has been a miscommunication between every single company that has tried to come out and fix this problem. they will not answer the phone. They will not relay any information and they are genuinely one of the most lazy awful companies I have ever dealt with. on top of all of this without any prior communication they waited until the very last last minute that they could to tell us about our termination of tenancy. You're supposed to give at least a 60 day notice and they waited until that last day of the 60 days with five minutes to spare on their business day and the cherry on top is that they literally taped it on our front door. There was no phone call. There was no email. There was no other way to reach out. They literally taped it on our door. I would rather live in my car than deal with this property management company again and I will be getting my lawyer involved.