Their workers smoked nonstop while doing the job and just left the cigarette butts all over my…read morefront driveway (4 and counting), and then decided to just help themselves to the bathroom while taking a huge poop (that they didn't clean up after themselves) Clearly not happy, I let them know about it. I have kids at home and their response was so "well we have 1 non smoker technician". Zero understanding from the mens side. Anyways, they cancelled the job probably out of embarrassment. Brita needs to partner with another company! Mike and chip are a joke!

AquaServe has been so helpful! They are always cheerful and responsive. Most of all, Chip is sooo…read moreknowledgeable and educates in a fun way. Testing, solutions, and lots of options to find what works best for what you need. There is no "one-size-fits-all", esp. when it comes to budget and your family's health.

We had a water softener and two tankless RO units installed today, and we truly enjoyed working…read morewith Sean and Eric. From the initial estimate through completion of the installation, they were communicative, professional, and a pleasure to work with. We had an unusual installation situation, but they made the entire process feel easy thanks to their expertise and problem-solving. Their pricing was comparable to the other estimates we received, but they were by far the most transparent. Once our water-testing results came in, they worked with us to design a system that met our needs without unnecessarily overbuilding it. We are very happy with the installation and would highly recommend them.

Best thing you can do for your family. The water comes out of the filter cold, with good strong…read morepressure and tastes completely different and delicious.

Called Clarity Water Services to inquire about replacing the UV lamp and a whole house water…read morefiltration system as I am on well water a year ago. Tim took his time and explained the whole system. He gave me an excellent quote for the filtration system and the UV lamp replacement. He came back and installed the system. He was very polite and did a fantastic job. Everything is working great!! Will call him again to replace the UV lamp and for any other service that may be required!

They came to help us with our water softener and water pressure issues. They also made sure I knew…read morehow to check for future issues to avoid paying for repair instead of maintenance! Not to mention they were really super nice and professional. Definitely recommend.

We recently changed from a Culligan water softening system. After interviewing four companies and…read moredoing a ton of research, we settled on EcoWater Systems offered through Costco and installed and serviced by Superior Water. It's been a couple of months and we are so happy with the system. They installed a whole house softener and purification system that also removes chloramines. We also had them put in a reverse osmosis system that goes into the frig and to the kitchen sink. The water is silky, soft and doesn't smell like chemicals. It feels much softer than it did with Culligan. The whole system is wifi enabled and we can monitor it from our phones. It alerts us if anything should need servicing or if the salt needs replacing. The installation was flawless and Etta, the salesperson, was very knowledgeable. The installer, Brian, was very professional, friendly and the installation was flawless. We used our Costco Visa and got an extended warranty and an 10% rebate via a Costco Cash Card, making this the best priced system of the four compatible systems we researched. Superior Water has followed up several times to make sure everything is going smoothly. We couldn't be happier.

Shawn and Sean both master plumbers came out for our reverse osmosis, new hot water tank & new…read morewater softner tank last week. They arrived in the morning as promised and were completely finished with three major installations by 2pm. We ordered this bundle thru our Costco membership services that contracted out Superior Water for their installation services and I must say both plumbers were Proffesional, kind, and patient with our questions during the process! Sean even helped me with leaking shower while he was here & only charged me for parts. ( Much appreciated as we were at our wits end with that shower leak ). Our water softener installed is top of the line, remote monitoring with it to.measure water usage and rock levels. The water tastes really good, if possible to believe and super clear! We absolutely love our new water system. Thank you all - even Melissa in office has been pleasant to deal with my post installation questions. We have found our plumbers to use going forward! Especially since they come out to Elizabeth.

Water Works installed our system and we like it. My issue is the price charged to service the units…read moreonce a year. I had mentioned one time to Al Green that I can replace the filters for pennies on the dollar to what he charges. I understand he needs to make the trip worth his while but I feel he is taking advantage of his customers for what he charges vs his cost. His response was; " well, where are you going to get the filters?" I'm all for supporting small businesses but I don't want to feel like they are taking advantage of me either.

I rarely write reviews unless something is exceptional. That is the case with the purchase and…read moreinstallation of a whole house water filter and softener system by Waterworks. This is the 3rd system in 3 different homes in 25 years and it is the easiest to maintain and is providing excellent quality water. The old water tank was removed and all debris was cleaned up. I had a small plumbing leak prior to the installation. Although Waterworks was not responsible for it, the installer spent time and mileage obtaining parts to fix the problem. Waterworks is great!

We inherited a Pelican water filtration system when we bought our house that I knew nothing about…read more I called Water Pros when it started leaking since Pelican wasn't in business anymore to see what the state of the system was. When we found out it was so old & calcified that it wasn't even working, we purchased a new whole house conditioner. I was shocked at how fast they were able to install it & they were very thorough in running through everything with me. We finally feel like our water is in under control and not a big question mark

We had an RO unit installed in our kitchen some months ago by Water Pros Water Purification. The…read moredischarge hose was not inserted into the drain correctly and it came out and began emitting water into the cupboard under our kitchen sink. Since the leak was so slow, we did not notice it until we went downstairs and saw the huge water bubble in the basement ceiling. The carpet was soaked. All in all, we had a repair bill of just under $2,600. I called Paul at Water Pros the day we discovered the damage and he told me that he "would take care of me." He suggested I call my insurance company to start the claim. I did that and was told that since the damage was less than my homeowners deductible, that it would be up to the installers insurance company to cover it. The Hartford Insurance company carried Water Pros insurance policy. I sent and explanation of what had happened with the pictures I had and was told that since I did not prove that the damage was due to their insured policyholder (Water Pro's), they would not cover the claim. Not worried, I again called Paul at Water Pro's. Now he was changing his tune. No longer was it "I will take care of you," but now it was suggesting that it was not his installer's fault that the damage had happened. I told him that any other cause was ridiculous. Was he suggesting that I or someone else pulled the waste water line out of the drain myself? Ultimately, he said it was impossible for the waste water line to come out of the drain. Funny that, since it was sticking nearly straight up out of the drain when I found it. On the day I found the leaking line, I immediately turned off the water and proceeded to anchor the line to the underside of the kitchen counter before curving it back down into the drain. I then squeezed the line together so that it wouldn't want to spring back out again and held it with a nylon tie wrap. Paul refuses to admit fault for his installation and has stuck me with the repair bill. I am currently seeking remedy in Small Claims Court.

Joe is The GOAT. Just moved into the new place and needed a new water heater. I received many…read morequotes that started at 5k and they used scare tactics to push for upgrades and unnecessary work. Thankfully I found Joe. He was knowledgeable, funny, a great guy and didn't try to upsell a thing. He replaced my water heater at a great price. While he was here my sewer was backing up when he tried to drain the water heater. He asked that we get it cleared before he finished the job. We called Homeservice plumbers and they came out, said there was a block and they would have to tear up the basement and the starting price was almost 7k. More if they found other problems and they repeatedly tried to use, used car sales tactics and scare tactics to get me to replace Joe as my plumber and destroy the basement to clear a "block". Joe recommended Colorado Sewer Service and they came out and cleared the "block" in 10 minutes for 1/50th of what they were going to charge to tear up the basement and install a new unnecessary pipe just to begin with, which I am sure they would have tried to turn into a 20k plus job. Joe did a fast and excellent job and is just a good human being. I cannot say enough good things about this man and his business. Without a doubt I will use him for every job I need in the future. You are the best Joe, thank you again for all you did and for being Honest!

Joe was communicative and prompt, fixed the issue with a split valve, clearly explained the root…read morecause of my main problem (which I always appreciate), and advised me on separate item I could resolve for myself. Would recommend!

We requested an Essency electric water heater installation. We also needed 240/220 run from the…read morepanel outside to the mechanical room. 1. We were given quotes for 4 different water heaters, including one gas heater. That allowed us to compare pricing & features. 2. We were given 2 quotes for the electrical work depending on ease or difficult access to the mechanical room. All quotes were detailed with line items for parts, etc. That was very professional vs the companies that give you a "black box" price with no details. Prices were reasonable for today's structure. Still a shock as we've had the house for 13 years with very few repairs needed. But it is what it is. We had a problem with the initial water heater hookup. They quickly sent out a top electrician (Pete) who verified everything and found one problem. He said he'd talk to the owner in case there was a problem with the water heater. The Essency has communication and app control features so the board working is critical. The next morning they had a full replacement water heater on the truck in case it was needed. It was not needed, Pete and Jacob had it up and running and reverified everything. Pete also caught that our router had paused the connection to water heater for some reason. Pete called later to make sure everything was good. We live near DU and there was no stalling around about coming out here. Every person that showed up communicated well and was good to have in our house.

6 reasons to think twice about save home heat…read more This one goes out to female homeowners who might be especially vulnerable to smooth-talking HVAC salesmen. A week ago, I had a regularly scheduled maintenance visit with Save Home Heat. What followed was a beautifully crafted upsell: psychologically astute, layered, and intricate. It may have been an isolated incident, due to a slow February, or part of a larger corporate ethos. The salesman tried to sell me a water heater, which I do in fact need, but also tried to say my 2019 furnace was basically beyond repair, and that I would need a new furnace, and because my AC was also the same vintage it would be best to get a new heat pump as well, for "peace of mind." The total came to $30,761.83. Here's exactly what happened. 1. The year prior, on a maintenance visit, Save Home Heat missed a critical repair, a major red flag, to fix the flue and combustion air for furnace. Flue and combustion air systems are key for safety, efficiency, and equipment longevity in fuel-burning appliances. 2. The salesperson tried to say what he called my 8-year-old furnace, which in fact just turned 7 in January, was old, meh (builder's grade), and pretty much beyond repair. He said the industry standard for my furnace was 12 years. The repairs they quoted me came to $3242.08. The salesguy said there were in fact probably more repairs lurking that he couldn't even see and best would be to replace the furnace altogether. Cost for a new furnace: $13,464.12. When I did get a second opinion, as strongly suggested by friends, I went with Carbon Valley Heating & Air. Dale Moe, the Carbon Valley service manager, said industry standard for furnaces was in fact between 10 and 15 years, and my furnace was well worth repairing rather than replacing. Estimate for Carbon Valley's repair, for flue and combustion air for furnace, and for return air in basement: Cost = $1898. 3. The Save Home Heat salesguy mentioned my furnace was grinding, which it wasn't really doing. He also showed me an amp reading and said the motor was using more than was indicated. His reading was 2.41. Therefore, I would need a new combustion blower for $898. The specified amount on the nameplate is 2.35. When Carbon Valley came and did a reading, their reading was 2.2. 4. Save Home Heat, in their estimate, quoted a repair for the blower wheel ($431), blower motor replacement ($850) and for a pressure switch ($224). Carbon Valley said the blower was "not grinding nor compromised, was balanced and showed no signs of needing repair." Dale said the furnace would not be working with a bad pressure switch and this another unnecessary "repair." 5. Save Home Heat then went beyond suggesting I replace my furnace. (February, given its mild temps, was apparently a very slow month for the HVAC trade!) He said, since my AC was the same vintage as my furnace, and therefore on the edge of its life, why not consider replacing both the AC and the furnace and swapping in a heat pump? Again, for "peace of mind." A heat pump would save me money on propane and since they were replacing everything at once they could really get in there do a great job of modifying the return AirDrop and supply ducting. Cost for a new furnace and heat pump: $25,195.57. 6. Save Home Heat used the classic sale tactics of creating fear and urgency. The salesman mentioned this was all pre-tariff pricing--God knows how much the new 2026 pricing would be when it would be instated very soon. Also, he pressured me more by saying their offer was only good for February, giving me roughly a week to come up with a decision. So my takeaway? Always get a second opinion for big ticket items. Always be skeptical and curious about every single line item. Work with a company that has proven its integrity and is worthy of your trust. As for me, I cancelled my membership with Save Home Heat and will not be working with them in the future.