Always a pleasure doing business with Linda and her husband. Wonderful family business who make you…read morefeel like family. The repair work is quick and flawless. Thank you so much for your impeccable service!! I have recommended Elegance to many of my friends and acquaintances.

Honest, caring, capable service. Family owned and operated…read more Small shop with large selection. Custom designs and repairs done on site. Beautiful engagement rings. Huge savings because they have low overhead. I wouldn't trust my baubles to anyone else. You can park for free in front of the shop.

I recently had my engagement ring shank re-built by Vandenberg's (it was really thin due to it…read morehaving been re-sized twice). I went to them not because I had ever used them before, but, I had dropped by in the past to ask about having some older pieces of jewelry re-made into something new, and they had been very patient and friendly and took the time to speak with me. This time was no different. The very nice sales associate took the time to explain to me exactly how the rebuilding process worked, explained that I could get a gold credit for the portion of the shank they were cutting out (including showing me how it's calculated), and gave me what I thought was a reasonable quote (which ended up being quite accurate as my cut out shank wasn't worth very much in the end). I was able to pick up my ring within the same week that I dropped it off. They did a great job - you can't tell at all where the new shank was soldered, and the shiny rose gold matched my original wedding bands exactly (as it should; they also offered to clean the rest of my bands, which was really nice). They do appraisals there as well ($60/piece) and they do it there in their store, so there is no need to worry about it getting sent away to a potentially less-than-reputable third party. I wasn't able to have my ring re-appraised as the person who does it (possibly the owner?) was away on vacation, but I do plan to come back to have it and other pieces appraised.

Pretty jewelry, substandard service. I had a ring sized recently and was stunned that it was…read morereturned without cleaning. While the metal was shiny, the setting was noticeably dirty. Once upon a time, stores like this would do complementary cleanings, and ALWAYS with repairs. I love supporting local, but struggle to do so when this is the level of service.

I saw a flyer for this store back when it first opened. I browsed through it and fell in love with…read morethese beads! They're sort of charm beads and you purchase a bunch, then purchase a chain to wear them as a necklace or bracelet or anklet or whatever. I went to the website of the manufacturer and everything. I was obsessed with them! These aren't plastic or glass beads or anything. They're gold! They had yellow gold and white. So many designs! I had absolutely no "concept" of the price before entering the store. I'm glad they had the white leather barstools lining the display case because once I saw the prices, I really needed to sit down. I guess if I had more money than I knew what to do with, maybe it wouldn't be such an indulgence but considering I can barely afford rent and food...not going to happen.

I'm a huge fan of Concept Jewelry. The store carries a beautiful selection of jewelry including its…read moreown line and other jewelry designers. The best offering is the custom work. Carmen + her team are talented contemporary jewelry designers. When searching for wedding bands, my husband and I found most wedding bands looked exactly the same. We wanted something simple, beautiful and different. Concept Jewelry presented us with lovely, elevated designs that transformed a simple wedding band into something truly lovely (and a cool man-ring for husband). I highly recommend Concept if you're looking for something spectacular and unique.

My wife received a moissonite tennis bracelet as a gift. The…read morelength is to long to fit properly. As far as we know it was not purchased in Edmonton. When I contacted independent to check about sizing smaller they were very helpful and referred me to Emma. The information after a couple emails back and forth was what I asked for. Emma was very professional and giving outstanding customer service. If supplyed with a survey I would give her 10 out of 10

My family has dealt with Independent Jewellers for over 50 years. Our relationship has spanned…read morethree generations. No one in the family has ever had a complaint.

The owners retired and a new manager & bench jeweler are now running Freeman's. I've been in twice…read morefor ring repairs. The service is fast and friendly. The rings looked great. The price was very decent. Their new business hours are amazing. (See pic) Their stock looks low, but they've just moved in, so I'll come back in a few weeks to see everything. I'm very happy with the store so far.

I recently had my diamond rings checked at Freeman's Jewellers. One ring had a damaged prong and…read moreneeded to be repaired before I could wear it. The work was done very quickly the same day and both rings were cleaned and the sparkle returned. The price was very reasonable. Freeman's was recommended to my by a friend and I feel they are very honest and trustworthy, and recommend them for repairs, diamonds, and custom work

This quiet two-room shop smells like grandma's house - a little bit musty and stale - but contains…read moreitems much older than grandma. If you're a collector of turn-of-the-century silverware, antique furniture, paintings, spoons, carpets and other nick-knacks that are valuable because they're old, and possibly rare, then this antique shop may have what you're looking for. It has the feel of a museum or library rather than a flea market. Everything is in glass cases, and to the undiscriminating eye it just looks like garage sale kitsch, but the price tag will tell you otherwise. I was attracted to the jewelry, which was a mix of regal, tarnished, chunky and fine. Heirlooms that get their value from the ticking of time and nostalgia.

After 5 years of trying to find this place open, I finally got to visit. It really is museum- like…read moreand the staff did not seem very knowledgeable or even interested in making a sale. There was a sign saying there was a sale on, but nothing was marked down and there was no interest in bargaining. The settee and chair set has been in the window for at least 3 years, which makes me think these guys are not interested in selling. There is a nice selection of late 19th/early 20th century pieces, particularly of the tufted uphostery kind, a few dining tables and assorted chairs, a fair amount of overpriced estate jewelry and some china. Worth a visit, if they actually kept regular hours.

Very professional an fabulous job mounting my diamond to my ring. Would highly recommend .read more

This store is a gem - pun intended! I live in the Riverbend area and drive past this store on my…read moreway to the library branch located in the same shopping center at least once a week. I would have never thought to go inside, but a co-worker had mentioned that he received great customer service at this store, so I decided to pop in one day after work. Initially I was a little intimidated by having to ring a doorbell to buzz open the door, but the store itself is intimate and welcoming. I have been looking for jewelry to wear at my wedding for over a month, and have been continually disappointed by the selection at chain stores in malls. The diamond jewelry here is classic and beautiful, and I found what I had invisioned immediately. It looks like a two-person team runs the store (a man and a woman) and both times I visited they were very patient and friendly, and I felt none of the attitude I have experienced from staff at other stores. When I purchased a necklace, it was cleaned for me before being put in a box, and when I mentioned off hand that my engagement ring was dirty, the saleswoman took it back for cleaning and offered the free cleaning service to me at any time I wanted. I am very pleased with the necklace I bought, and enjoyed the low pressure, friendly service at Forest of Jewels.

I have a few custom pieces from Fine Line and the quality is amazing. High quality does take time…read morebut they will make sure it is perfect. I have also brought in other items for repair and it comes back looking better than when I bought it.

I had a custom made wedding ring created for my wife. I had it made at another jewelry maker that…read morehas now disappeared. I needed to have the claws fixed so I took it into FIne-Line for repairs. I was very pleased with their service and pricing. My worried they wouldn't be able to help me because it was a custom ring but they were more than accommodating. I will be back. They have some amazing Men's watches in their show room I want to buy.

I love this store, it's just so much fun being here! You can find great gifts here at the Plaid…read moreGiraffe. Some people might find the items generic, but I argue they are anything but. There are many items that your family and friends will most likely get a kick out of. Most of it is for the female population though (as like most stores). The Plaid Giraffe carries Nine & Co. bags from Nine West, unique scarves, jewelry (wow, do they have jewelry), and other neat gift items. As I made my way through the store recently, one guy was browsing as well and, while his girlfriend paid for her brand new bag at the counter, he was picking up one item after another and saying "How sweet is this?!?" again and again. I have to admit, it was pretty amusing. But then, so is their selection. Among their items that will make you laugh and gasp are barbed wire toilet paper (TP with a barbed wire design on it) and -- get this -- a hair-coloring kit specifically for your "hair down there". I'm dead serious! I had never seen anything like it before. I mean, who does that? Not that I'm judging or anything ... hey, it's something new! But the colors available were electric blue, pink, and orange. Whoa, now there's somethin' freaky going on there! My favorite thing about the Plaid Giraffe though, is their jewelry, which is pretty much the inner half of the shop. They have it all color-coded, so there are your blues, then purples, and black and whites, and so on. Some of it is a little pricey, but it depends on what materials it has, right? I find that most of their earrings start at $9.99 and go up from there. They've also got a wide selection of those neat purse-hanger things that have been popping up everywhere. The idea is that you basically hang part of it on the edge of a table, and it has a hook that your bag can hang from. Your bag won't be on the floor and get dirty, and has its own place. The Plaid Giraffe also carries items that make great traveler gifts, if you are shopping for a globe-trotter. They have typical items like travel pillows, but with and fun designs, so they're not as boring. Anyway, that's just a peek at what they have in store. I'm already looking forward to my next trip here!

I've heard of this store from one of my good friends who loves this place. Actually she has this…read moreleather bag that she got from The Plaid Giraffe and I love it maybe more than she does! It's a really nice bag but it's a couple of years old now and the store no longer carries one like it. They have some really nice other bags though but not like my friends so I, personally, wasn't really interested. I did like their cute wallets made from different colored leather with fun designs or patterns on them. They have a lot of accessories. Their whole back half of the store is devoted to accessories. I found some great earrings that I've been looking for at some good prices; one pair was $9.99 and the other pair (a pair of square ones; I actually don't own square shaped earrings!) for $11.99. They have a lot of really nice but not too expensive looking jewelry. Their store is really nice and net with lots of open areas so you can actually breath. The two girls that were working were really nice and super friendly. They let me look around in peace without bugging me or pressuring me to buy something; it was really nice to just to my thing.

I definitely am not always in the market for fine jewelry but when I am I like to pick it up from…read morethis location. Regardless of your age or what you come in dressed like I have always found the service is prompt,courteous,and consistent. The selection is great and there are lots of different styles to appeal to both younger women as well as more mature shoppers. They also have some absolutely amazing sales! Just last week infact I was able to pick up a heart pendant with small rubies in it for 60% off. Whether you are looking to splurge on something for yourself or needing a gift for a special somebody it just does not get any better than the City Center mall Michael Hill location.

SCAMMERS! FATIMA at wem location will scam you and lie to you just to get a sale out of you. I used…read moreto be a continuous buyer of Micheal hill jewelry until my recent experience. I bought a gold bracelet from Fatima and I told her before time I was worried it wouldn't fit my boyfriend as I wanted to surprise him with it. She completely lied to me and told me they have a "plan" where I could come back and get it sized. When I went back with my boyfriend to get it sized THEY SAID THIS WAS UNTRUE AND THIS PLAN DOESNT EXIST!! AVOID AVOID AVOID! These people will tell you whatever you want to hear just so you'll buy! Also she kept giving me wrong pricing and then she tried making me feel like I was getting a good deal when she "lowered" it when in reality it was just the regular price. I will 10000% be taking my business elsewhere for the future. I DONT RECOMMEND THIS STORE TO ANYONE AND ESPECIALLY AVOID DEALING WITH LIARS LIKE FATIMA!