Got a call the day before on when my containers would be delivered, 8-12. I had a doctors…read moreappointment in the afternoon and told my daughter to go to work, that the boxes were coming early and I would be able to make my appointment. At 11:30, I called and asked if they were going to be late, please let me know as I had things to do and I could go if they were running late. The woman said they would be here shortly but she didn't have to drivers number. Here it is 2:07, not even a call to let me know they are sorry and will be here in an hour, two hours....NOTHING! I should have made arrangements to trailer them myself! The warehouse is within a couple miles from me. I don't recommend them at all! Unfortunately the "other" box company I wanted, doesn't ship to Great Falls.

Some nice people that are trying but the processes are horrid and actually getting the job (hitch…read moreinstalled) done properly good luck. Background: takes me 40 min to drive to the store... they require 1.5 - 2hrs (allegedly) to do the job... basically blocking off an entire afternoon. 1st attempt to install a fail cause they didn't have the correct hitch (somehow got put in the system as a 1.5" instead of 2"-ordered via call to the central system) and they didn't have the right part in stock. Manager did great job of trying to make right and we were able to find a time/day (I had a very narrow window due to trips) for a redo-- and this was clear to them. Show up for round 2 (I was early). Three guys working. They seem surprised when I showed up (appointment had been booked 2 weeks ago so??) and they pass the job to one of them...When they look it up --yup 1.5 hr job per their system. I walk to a nearby store and coffee shop to pass the time and show up back 1.5 hrs later... My "installer" is now the only one in the store handling customers and hasn't gotten through my install. Ok fine be back in a bit and do some more walking. After another 30 min... I show back up... and he is still the only one in the store and still hasn't finished my install. My dog was at the vet and had 30 min at that point to pick her up. Explained that to the guy who then rushed to finish it... not getting the wiring "as clean" as he'd like (what does that even mean?). But, in a rush I figured I'd look at it later. Note: 2hrs 20 min (not including the 10 min early I showed up) for a BOOKED appointment. I see the hitch and I about blew a gasket ... I was VERY clear and was assured the hitch wouldn't drop my ground clearance (I will attach a picture) close to 3 inches lower than my bumper. I tell the installer I was unhappy with lack of ground clearance (some poor worker bee). And, left to get my dog. I live in rural montana...on dirt roads... I bottomed out on this hitch on my way home (dry roads -- no snow or mud). Just unacceptable. Once I had my dog, I figured I'd call for a manager enroute home. Store phone sends me to corporate... Corporates phone tree makes me pick from Uhaul truck rental options. I pick one (cause the tree scolded me for not making an option)...wait on hold for 5 min... get someone that says I need the hitch people and I'm like "no kidding but there was no option" he says "i'm well aware". Clearly hitch folks are a 2nd rate customers to uhaul. So I get forwarded to the hitch people... I say I want to leave a message for the manager. He says let me see if I can get him if not he would get a direct message to him. Cool... phone connects to the store, there is no hand off by customer service, corporate just drop the call as soon as someone answers. But it is the poor workerbee and the manager is STILL not there. Left a message with my installer to have the manager call me and tell me how he was going to make it right. I get home and try to enter my complaint details on the uhual concern webpage... I run out of characters not much after describing my first appointment... par for the course... they just don't care to hear. I go to do a review on their website and they have to email me a permission link?? ... an hour later I still haven't gotten it so cannot submit a uhual review. Smart to not send a review link to a customer that is ticked off. So, I am posting EVERYWHERE else I can find. Just avoid this clown show for hitches. Used to be the go to place. :(

The truck we reserved, and confirmed, TWICE, before Saturday morning pickup, was not available to…read moreus Saturday morning. We received a call ONE HOUR before pickup telling us so. They DID tell us that the truck we reserved was available in Helena, 180 miles away roundtrip, and we were welcome to go pick it up there. I wonder that THEY didn't shuttle the truck up. We DID finally arrive at a solution that was acceptable. At our suggestion they reserved a trailer that we may or may not use if we were able to show-horn our 26 feet worth of stuff into the 20 foot truck they rented to us, and to waive the $50 rental fee. We WERE able to Tetris everything in the truck, did not need the trailer, received the rental fee waiver and were charged less for the smaller truck. But the only anxiety we suffered from this move was provided courtesy of U-Haul.

Not all of the key pads work causing an inconvenience to de-arm my unit. With U-Haul having all of…read moreits members phone numbers and emails, they could have sent out a message stating the issue, the corrective action, or even the temporary fix. No "out of order" signage was posted or any notification. Instead I had to go inside and ask about the issue. After all, every year U-Haul ups the rent to cover what ever excuse at that time, maybe some of that money could cover a simple sign. I realized that my units alarm was faulty and although I would arm it, my items were not protected by that layer of promised deterrence. I will give U-Haul staff a thumbs up as they moved me to a larger unit with an employee rate which was similar to my smaller previous unit. But when I was told this year there would be an increase in rates via email, it say almost $18 a month. I talked to the staff and they told me $10 for larger units and $5 for smaller units. Explain that to me in a way I will understand. With this ridiculous increase in rent, I had to purchase a key fob to open the bay doors after hours and if I wanted 24 hour access then I would have to pay a monthly fee. I understand the reason why the fobs are needed as they keep people out that camp in there or are seeking cover from the cold. Every time I would come to the building I would open both doors just to make sure they work with my fob. And they did. I did notice that one doors rollers were messed up while opening the door and I reported it to the staff which should have been noticed while a walk around was "supposedly" being conducted. The staff always are nice and friendly and I have never had an issue with any of them other than the general manage a couple times. The building is usually mostly clean and well lit with lighting. The hours are reasonable but a fob is not going to stop someone from coming in late at night and is a sorry excuse for a fee. Overall I'm in the middle of the road with my experience as there are things on both sides that prevent me from swaying one way or the other.

I had a wonderful experience here! I had been looking for a new car for several months, and found…read moretwo I liked, one at Pete's, one here. The staff was so friendly and relaxed, they did not pressure me at all, nor did they try to feed me a bunch of BS. I have had my car for nearly six months now and couldn't be happier!

We cannot begin to give accolades to Doug Thares, One of the salesman at King motors. We purchased…read morea used vehicle it was a beautiful GMC truck, he was very eager to let us take it for spin,he didn't even have to go with us ....we drove it around town and fell in love with it... we told him what we were looking for .....It did not have a hard cover on the back of the bed, so they found one for us and did not charge us anything extra. Then there was an issue with the DVD player and he took care of that also, he did not have to, but he did. This is truly genuine Customer Service, .... always with a smile and a sense of humor this was the top place to buy a used vehicle. We are recommending it to everyone, who may be in need of a used vehicle to pull a trailer or just have a second one on hand for those woodchips or landscape projects or anything... KUDOS... what an outstanding group of sales people!!!

Very good service, and very effective. Not cheap ($150.00), but "got the job done" (moved sensors…read moreback off door track, so sunlight wouldn't interfere with one of the sensors). I'm very thankful they're here in Great Falls.

From the owner: Honesty, Integrity, and Quality Workmanship…read more We do garage doors and openers.

Justen was a light at the end of a struggling time in our lives. We are grateful to this WONDERFUL…read morebusiness! Thank You Justen we LOVE our Dodge Durango!!!

why shop anywhere else! Best shopping experience and customer service around stagecoachmotors…read morereliable living! 5 stars