Absolutely the best service I've ever received. In our first interaction I needed to put in an…read moreorder after business hours for the next day. Not only did they honor the order, they were able to deliver that morning, which made set up so much more convenient. In a follow up order they were again able to deliver earlier than expected which once again made our event stress free. Excellent communication. And the delivery persons were kind, professional and efficient. Would give more stars if possible.

Everyone I spoke to was very kind and extremely helpful. Marty and son Adrian (if I remember…read morecorrectly) were very kind to our family for the memorial services. They went beyond what was expected and then some!

This is a family business, and they were great. My 'event' was a "celebration of life" after the…read morefuneral of my best friend's mother. The two young men who delivered our order (fulfilled perfectly) were so respectful and kind, it was humbling. I told them where I wanted the tables and chairs, but I was glad that one of them spoke up with a better idea (he knew the path of the sun there). Everything went perfectly, it all felt natural for the guests, and the owner was present during the pickup. Even though it was clear that I was from out of town, I was treated like a long-time customer.

My wife and I rented a the 20x30 open sided tent package that includes 6 tables and 48 chairs. We…read moreadded 6 tablecloths. The owner was immediately responsive by text and we worked out the cost and our specific rental request within 15 minutes. She even sent multiple quotes by text as we discussed our planned event. The only minor hiccup was that my text asking when the rented materials would be dropped off went unanswered initially, but when I called the week before our event to ask, the owner 1) answered by using my first name (points for customer service/organization) 2) and reassured us that materials would be dropped off the day before our event. We were informed that the drop off crew would notify us within an hour of coming to our home. The day of drop off came and was getting into the early evening, so I admittedly started to panic a bit and called again to ensure delivery. I was assured our materials would be delivered within the next few hours, which they were. There seemed to be some confusion between the owner and delivery crew since the crew was asking for more money than we were initially told, but after showing the messages I'd received from the owner, the crew deferred to her. I negotiated a pick up time with the delivery crew, who were very flexible and allowed us to keep the materials another day at no extra cost since it was a Sunday. They arrived the expected day and removed the tent and materials quickly, and they were consistently professional and respectful of my home. The materials weren't anything fancy, but they got the job done. Would definitely use again and recommend to those seeking an event rental company for personal/backyard events.

It was a great experience over all. We had the 15ft…read moreParadise Slide and the kids were in heaven! 2 young men came to set up for my daughters birthday. They were efficient, polite, and well spoken. They did just as great of a job taking down as they did setting up. No issues at all. The only reason I'm giving a 4 out of 5 is because I requested a phone call prior to their arrival in the morning and it didn't happen.

So Fresno Fun Jump likes to cancel a lava water slide the day before a 2 year olds Moana themed…read moreparty. "Sorry you're out of our delivery area" after I entered my address and left a deposit weeks ago. Zero customer service. Marcy needs to learn basic math as well. Was willing to pay any additional fee but zero empathy or help. Fix your website and learn how to treat customers.

Ordered bounce house for granddaughter bday party 1 month ahead of time. We'll needless to say…read moredelivery was to be at 10am for party at 11am. At 1045 tried calling and texting. I still have not heard from them about why bounce house never showed up. Disappointed kids please do not rent from them.

If I could give zero stars I would…read more The only thing this company has going for it is their prices. Anthony, the owner, was scheduled to show up at 11 am. We had a very tight schedule of what time things were being delivered, as people were coming and going at the house. He showed up at 9am, 2 hours early. When the householder opened the door he says to her "You're still in your pajamas? Did I wake you up?" She said "You weren't scheduled to be here until 11am. I wasn't prepared for you yet." He says to her "Most people are happy when we show up early. Are you worried because you're alone and you don't want to be alone with me? Because my son is in the truck." -Who says these things to people who are giving you their business?! Better yet, who says these things to people you don't even know?!? He starts to set up, and he asks the householder where the outlet is and she starts to look for it and she tells him "My husband usually handles these things, it'll just take me a minute to locate it." He says "You don't know where the outlet is? My wife is pretty self sufficient when it comes to everyday things." -OK, what?? You don't know us to be talking to her like this! The householder asks if she can plug in the snow cone machine real quick to make sure its running correctly. He says "We check everything when it comes back to make sure its running correctly. Why? Don't you trust me?" -As the consumer, we have the right to check anything and everything when it comes to these kinds of transactions. You know the old saying "You get what you pay for."? Well, in this instance its true. They have great prices for their rentals, and their packages. But you pay a heavy "price" with the customer service!! I would not recommend them! I will not rent from them again! And based on the other review, I'm not alone in my decision. I'd love to read a review from anyone who has had a good experience in dealing with him. Maybe "Priscilla A." and myself caught him on a bad day.

Brian was super friendly. He was timely, took care of all the set up and excellent customer…read moreservice. I rented a big jumper with the attached slide, popcorn machine and cotton candy maker for my carnival themed children's party.

My mom called on a whim for a bounce house for our pre-Easter celebration, the day before we needed…read moreone. The owner was very accommodating and said he was available. When he brought the bounce house he cleaned and disinfected it before he left. The princess bounce house was bright and pretty, and the girls loved it. Not to mention affordable. We will definitely call again when we need one.

So professional, communicative, and prompt. Ray was awesome to work with for our event. He has…read moregreat inventory and tons of experience. He even helped me arrange a tent last minute when rain was forecasted. It's very refreshing to work with someone so kind and reliable. Will definitely use them again!

Second time using Star Jumpers! Highly recommend to use for any party. They are great with…read morecommunication, fast and easy setup for bounce house. The best part is the tables and chairs are great quality for the price and clean. Will continue to use them for all parties!

Very professional! This company took care of our party needs at a reasonable price and great…read moreservice. The tables and chairs all in perfect clean condition and the bounce house was perfect. They supplied the gas generator and it lasted over five hours! I recommend this business

The customer service was great! They quickly got back to me by phone and text. They made sure I had…read morethe tables and chairs we needed to rent the night before for our early morning party so we could set up early stress free. Tables and chairs were clean upon arrival. They added an extra table that we needed. The employees were kind. They picked up the tables when I asked after our event. It was a great experience and I will be renting from them in the future.

The setup was so cute and the service was great! Alexis was so easy to work with. Communicated at…read moreall the right times without overdoing it. Showed up right on time for drop off and pick up. Play area was perfect! I absolutely recommend!

This is my second time booking with Alexis & she does not disappoint!!! We first booked with her…read morelast year for my sons birthday in September & she was so nice she let us use the canopy (even though I hadn't added it) because it ended up being really hot that day! She was so good with communicating regards to pick up & set up & let me keep it longer than the initial end time because the kids were having such a blast! We just used her services this weekend for our wedding & she went above & beyond with the set up! She had asked me for the colors of my wedding to match with & I was blown away with the set up & small details like the blue ottoman! She worked with my wedding coordinator to set it all up the day of & made my big day stress free! I will continue to book her & recommend her for any event! She is reliable, honest, easy to communicate with & just super sweet! Thanks again Alexis !