This place was awesome! My friend and I went to Miami spontaneously a couple weekends ago and…read morereally wanted to snorkel while out there. I found these guys on Yelp and decided to call them to see if there was any last minute availability. To my surprise, they had a tour available for the following day, our last day in Miami. That same night I got a call from the owner. I was dreading answering the phone because I thought for sure it was them calling to cancel on us because of some unforeseen circumstances. But I was wrong! The owner called to let us know that he had an even better tour (one more suitable for what we were trying to do) at a much more convenient time! I really appreciate that they thought to call us and offer us the more beneficial package. I should add that the owner was super kind and helped me throughout the entire booking process. He was very patient with me while I struggled to book online. There site is super easy to navigate, I'm just not tech-savvy. When we did go out on our tour, we were given the greatest captain/instructor. Captain Sasha was so sweet and funny and knowledgeable. It was my first time snorkeling and he walked me through everything and made it all so simple. He was kind enough to take a ton of wonderful photos of my friend and me while we snorkeled. He let us take our time and enjoy ourselves and was such a pleasure. He even gave us a tour of the area which I know he did not have to do. I am so glad that we went with these guys during our time in Miami. Highly recommend them! Thanks again!

She so sweet and we had an amazing day. She showed us around. We even drove all the way down to…read moreMiami city spent extra time took his locations that she doesn't normally go. It was well worth the money.

Person I was with let me know about this place so I had no reservation. Just bring sandals to not…read moreburn your feet lol. There's a little shop near by where I bought a water pouch for my phone that floats. I took an exam before and it was quick. They explained everything good. Did the half hour and I think there's a discount before noon which is what we did.

Ryan was rude af he assumed my husband was drinking alcohol because he had a yeti cup. My husband…read moredoesn't drink at all. Ryan then says we aren't able to rent because my husband was on something. He assumed because we were black that we were drunk or on drugs.. the white couple behind us was smoking weed and guess what he rented to them with no problem

A group of my friends and I booked the 75' Sunseeker Predator for the weekend. We all had a amazing…read moretime! The yacht was fully equipped with the very best high tech appliances, extremely clean, and we had additional water toys to have a little fun on the water. The captain of the yacht was great, kind and courteous to all our needs. Once my friends and I started to get a little hungry. Mari and her wonderful staff were able to RSVP us dinner at the River Yacht Club. I honestly felt like a millionaire when my friends and I stepped off the yacht to have dinner. I truly had a wonderful, amazing, and life changing experience! Mari and her staff went beyond customer service to make sure we all had a incredible experience! Thank you!

I rented a yacht for a group of friends for my husbands birthday. The experience with Mari was…read morefantastic from start to finish. She is always available and very responsive which is huge for me when I am planning anything. She reached out to me a week before our yacht day and there were some concerns she had with the yacht I originally booked and she called me with a solution already which was such relief for me. Many times when there are issues, people don't always have a solution right away, but she did and the yacht was awesome. We had a yacht with a jet ski and my husband had the best time. Captain Joe was so much fun. I will definitely be doing this again and will use Starlux in the future.

Had an awesome time on our excursion a few weeks ago. Our guide was super knowledgeable in telling…read moreus all about the route we were on. Drinks were BYOB and we got to play our own music on the Bluetooth speaker. The boat itself was comfortable as well! Would definitely recommend.

Our family has a tradition of spending a half day on a yacht in Miami, and every time, it's an…read moreunforgettable experience! The service was 10/10 - professional, friendly, and accommodating. The boat was spotless, comfortable, and perfect for taking in the stunning sunset views. Spending quality time with family on the water, enjoying the ocean breeze, and making lifelong memories is truly money well spent. We'll be booking with them again.

On my final night during my recent stay in Miami, I began to look feverishly for any boat cruise…read more Play Time was the sole offer I was able to get. Luckily, it wasn't too far from the Four Seasons, where I was staying. I was apprehensive initially waiting at the Marina, because I couldn't tell where the boat was, where the staff was, how was this boat a cruise or party boat, etc.. Well, shortly thereafter, we were all told to line up and board and a lot more people appeared, and things began to fall into place. I opted to sit on the outside to catch some great views. I helped myself to wine (white and red) that was gratis, free! They also offered beer and sodas aboard the boat. They had vegetables, fruits, crackers cheeses, cookies, and chips, I believe. It was an excellent deal that I purchased on Groupon, that was well worth the $38 dollars. Well, it was on sale that day for $31 per person, but the typical rate is $38. The ride was about two hours and you will sail past million row and get to see celebrities houses. The boat will head back after that. During the course of the ride music was playing, mostly reggae, but a little merengue and rap as we returned to the dock. The staff was extremely friendly and everyone seemingly had a good time. FYI: once you return and exit the boat-- a staff member will be there with a flashlight for your safety (watch your step exiting the boat) also to collect tips for their hard work during the cruise. I would definitely recommend.

I bought a pair of tickets on Groupon for a sunset catamaran cruise for my husband's birthday. I…read morefound that the deal on Groupon was way better than their website. Prior to purchasing the tickets, I called a week in a advance to book a Saturday trip and to make sure they had room. I called what I'm presuming to be the owner and he was friendly and sent me a text with the website to book online and he'd honor the Groupon price. The hardest part was understanding him on the phone, he sounded like he had marbles in his mouth. Once booked, I got my confirmation email and was excited to surprise the hubs on Saturday. The other downfall was, they didn't update their address for their boat location on Groupon and we went to their Hollywood location. Thankfully I had time to reach their other location in Miami. I called to confirm and it was truly in Miami. When I checked Groupon they switched it to the correct address because I pointed it out. We parked at the hotel parking lot nearby and paid a small fee. It was drizzling so I was concerned about that. We waited by the boats and waited for the earlier tour to come back. I noticed a lot of drunken people tumbling off the boat. One even threw up on the boat but thankfully they did a wash down before we got on. There were about fifty people on our boat. The deckhands and captain were friendly and knowledgeable. They gave us some insights on the mansions we rode by. The weather ended up being nice for us. They had good music playing and provided us with unlimited wine, beer, and snacks. Now I know why those people were wasted. The snacks were crackers, cheese, veggies, and hummus. Overall, the boat ride was two hours long and lovely. We actually booked another trip with them a few months later since we had friends in town. A few hours prior to going on the trip, I got a text stating the trip was canceled. We were disappointed because our friends didn't get to experience it. Due to some of the downfalls I've experienced, I would give them a 3.5 star rating; other than that, I had a fun time aside from some of the glitches.

I was able to walk right up on a Sunday afternoon in December and order a day bed with covering…read more This rental came with towels for 4 people. It was just over $100 for the day. In advance I wish I had inquired about closing time, as it was 5pm. Service was efficient and helpful.

I asked for 2 chairs and 1 umbrella. She hit my card for 2 and 2. I pointed the issue out. She said…read morethey didn't have the ability to adjust, refund or credit. Seems like that is a pretty standard operational necessity. Felt scammy as she smiled it off.

Honestly the best service and best guys I have come across in a VERY long time. Let me explain. My…read morehusband and I rode our bikes 10 miles up the coast to a beach and I lost my lock key in the ocean. One of their shop owners literally drove the 10 miles to meet me, gave me a spare key, and went on his way. When I rode back to the shop late, expecting a bill for the key I lost, the drive to meet me, and for being late... all they could say was, "no charge" with a smile on their faces. They had every right to leave me with a big bill and they did just the opposite. What an act of grace, generosity, and good customer service. Not to mention, the bikes were reasonably priced, we're in great shape, and they fit them to our bodies in terms of the seat. I can't say enough good things about these guys. What a blessing.

Great bikes, service is super chill as well! Not much else…read moreto say, if your in Miami Beach and want to bike around, come here

Horrible service, called multiple times to make sure arrival at given appointment time and each…read moretime they said they were running on time. When arrive at location 10 min after calling they suddenly were running first 30 min, then 1 hour late and made no apologies for not telling us over the phone. Nowhere on the email did it say that boarding time was at 3:30, not the many times I called:

How foolish of me. I'm ashamed to even be in this situation given the fact that I use Yelp for…read moreeverything, yet here I am writing a review for an experience that could have been avoided had I just checked out the business prior to purchasing a Groupon. This review will sound just like every other one with the exception of the 2 fake 5-star reviews. Before I start, I'd like to note that Groupon's customer service has been excellent throughout the two month ordeal, and that all money paid was refunded without a problem. Miami Beach Ocean Watersports is a joke. It is impossible to make a reservation with this company. After calling about 3 times I was able to speak with an employee and made a reservation for a month later. No problem. They're busy people. Day of, I get a text message saying that they had to cancel due to weather. Great. I call back to schedule another but their office hours are Tuesday - Thursday from 12 p.m. - 2 p.m. What? Okay. I called during their office hours and got a voicemail saying they were closed. I decided to contact Groupon directly to resolve my issue and it took them about two weeks to get back to me because even they couldn't contact the company. Eventually they did and I received a phone call from MBO Watersports. We rescheduled and I got a text day of (again) saying they were canceling due to boat maintenance. There seems to be a pattern here. These guys are either down on their luck or they're just bad people. Take it from me, kids, don't waste your time with these folks.