I had a wonderful experience at South Lake Hearing and Tinnitus Center. Everyone at the practice…read morewas very polite and friendly, and Dr. Phillips was very compassionate toward me and knowledgeable about my needs. I was having an urgent medical issue, and he made time to work me into his schedule as a first time patient to try to see if he could assist. He listened and offered great suggestions. He also connected with another specialist to see if they could also try to help and followed up with me. This was over and beyond anything I anticipated, and certainly not anything he was obligated to do. I was very grateful for the time he made to see me and the effort he put forth to try to help me feel better. It was a welcomed switch from the hurried office visits you can sometimes experience with other providers these days. I would definitely recommend Dr. Phillips and the South Lake Hearing and Tinnitus Center!

I have been seeing Dr. Stan a long time, got my hearing aids from him, always were good visits.read more

I highly recommend them they are friendly and always helpful and they have always quickly…read moreresponded to all my hear care needs.

I was traveling through the area and my hearing aid charger malfunctioned leaving my out of luck…read morefor functional hearing aids. Dr. Knolhoff not only responded to my email on the weekend, but met me at her office on a Sunday to rent me a charger for the duration of my trip. Amazing customer service that I appreciated and ensured my trip was not disrupted. Thank you Dr. Knolhoff!

Just had the best eye appointment ever. Tara did an…read moreexcellent exam and Dr. Wu is always great.

I had my 1st cataract surgery Mar 12 (left eye w/ Panoptix Trifocal lens, $3000). Very minor…read moreimprovement. Street and traffic signs are still quite blurry. Not the significant improvement I was promised. Had the results been as promised, I would be inclined to look past Dr. Huang's dismissive and uncaring attitude toward my concerns. She could benefit from a course in people skills. Needless to say, she will not be doing my right eye.

Dr. Jennifer Auer is a God-send. She knows more about the science of tinnitus than the over dozen…read moreENTs I have seen about my tinnitus in the past five years put together times ten. She actually cares about finding the cause of your tinnitus and finding a cure, and I think she may have figured out mine. If my tinnitus is reduced or cured, it is thanks to her. I could not speak more highly of her, and believe she must be the best tinnitus specialist in the country. She is also an expert in auditory processing disorder. I am so thankful I found her. I highly recommend, and here is her website: https://audiologyattention.com

From the owner: Specializing in Speech Perception and Psychoacoustics, Dr. Auer uses research and clinical…read moreexperience to get to the root of the hearing loss whether it's to improve speech clarity, help manage ringing ears, sound sensitivity or pediatric learning disabilities. It's going beyond hearing loss to working with how the nerves and brain processes sound. Hearings Aids, Custom Earmolds, Swimplugs, Musician's Plugs, Hearing Protection for shooting, machinery, and more, made on sight with your savings in mind, or from top manufacturers in the USA. We stock demonstration assistive devices as a courtesy and tell you up front, you can probably find some of them cheaper online, that's just because it's how the system works for small offices dealing with small shipping orders and restocking issues. And it's how we would like to be treated when possible. CAPD is a delay or disorder in the central auditory system's ability to process sound. Often mistaken for attention deficit disorder (ADD or ADHD), and frequently occurring with dyslexia, children or adults may present symptoms such as inability to concentrate or discern speech in background noise, distractibility, reduced auditory memory, need for frequent repetition of spoken instruction, difficulty with musical or intonation patterns, as well as speech production, language and reading delays. School and work is tough enough, let's find the ways we can make it easier to hear!

I have had Tinnitus for over 25 years. The high pitched ringing was always annoying but manageable…read more I knew some CBT, and applying that worked to manage the tinnitus invasion in my life. But there were still times the ringing would get extremely loud for periods then fade back down to my base level. In 2015 I went to an audiologist who tested dozens of hearing aids and sound therapies, and they ended up saying, "We're sorry, but there is nothing to help" me. Then, in 2025 it increased rapidly and drastically. I don't know what the trigger was, but it was not manageable at all. It began to invade my days to the extent that I felt like I was going crazy from it. I got depressed, anxious, and felt helpless. Then I read about a newly FDA approved Tinnitus treatment called Lenire. It works through bimodal stimulation. The more I researched, the more I knew I had to try it. Audiology and Hearing Services of Charlotte offered it! It was a brand new therapy and this is the only place in NC that offered it. The clinic is less than 6 miles from my house. I couldn't believe it. I went for testing, and my insurance required that I try hearing aids first, so I did. Of course that didn't help. Then we got the Lenire and I began treatments. I followed the 3 month program, guided by Dr. Karp, and it is nothing short of a medical miracle. Dr. Karp is so thorough, so caring and so patient. She went above and beyond for me, and through Lenire and CBT especially for Tinnitus, I can live again. If I have a flare, I do Lenire for a week (I own the equipment and can use it forever as required. It is important to remember the a treatment is not a cure) and I feel better again. I have Tinnitus, but it doesn't own me. It's just a thing I have that I can now deal with pretty easily. I couldn't have had this success without Dr. Karp, and I am eternally grateful. I recommend Dr. Melissa Karp with my heartfelt thanks.

I have never walked out of a doctor so upset..I DO NOT recommend bringing your child here…read more My son, 5, struggles with attention and focus. We went in to see Dr. Karp for some adp concerns. During the evaluation, my son was fidgety and struggled to stay focused (as we knew). Dr. Karp seemed to get agitated with his lack of attention. Once again, he is a five year old boy and is currently in the process of being evaluated for his attention concerns as well. At the end of the evaluation, Dr. Karp concluded that she could not diagnose him at the moment due to his lack of attention. She mentioned how he should be evaluated for his attention concerns and get that under control before we continued with further adp evaluations. However, the most upsetting part of this visit was not her addressing his lack of attention. It was her suggesting my son be medicated and then stating that he will not thrive in a regular classroom setting. She said that he should be in a one on one or small group setting and that he cannot get that in the public school system. I am fully aware that my son struggles with focus, which is a BIG reason why I was sent to see Dr.Karp. Do not get me wrong, I will happily do whatever is best for my son. However, as an educator, I know that lack of attention does not mean he needs to be in a special education one on one or small group setting to be able to thrive in school. Proud to say, my son is currently thriving in a general classroom setting. This was extremely unprofessional considering she saw my son for a 45 minute visit and ADHD is not her medical field. I was also very disappointed with the fact that she continued to evaluate him knowing that she was not going to be able to give me any answers but wanted to charge me the full $500 anyway. It was very misleading and a waste of time and money. As an educator and a mother, I am very disappointed in this visit.

so after a mildly traumatic slice and dice and cauterize the thing is gone and the stiches are out…read moreafter and a week of bacitracin and bandages and keeping it covered 23 hours a day and the whole hole thing seemed to have mended up pretty well except for occasional itchings. so I got another bit of ointment to apply under sterile dressings for a long week while everything finished... rumor has it that if I stopped poking at it and just left it be it would have healed up long before. probably going to be a little while before the skin flattens out completely but that odd little punching bag looking thing is gone and it was a fairly common sort of thing with a long name that is generally accepted as non-lethal so I guess it's yea for me and thank you Dr Wettreich and all the kind help in the practice :-) I am very pleased with my results and totally recommend coming here if you need to have your head examined.

They are friendly and caring. I was able to get fitted for one that fit my need. I haven't picked…read morethem up yet, but I'm sure I will love them. Also, it is so nice that you can get in so fast.

My insurance's agent for hearing matters sent me hear. Got hearing test. Before it was loaded a…read morewhole lot of manual manipulations were made, as I sat and listened (for a long time) to the explanations of why. Could not wear hearing aids in certain circumstances and had to take them out. Recently posted online review of most of the ordeal I went thru. Following is the owner's reply. I'm so sorry that happened to you. I suspect that you may have gone to an office that I do not own, or formerly owned. Your name is not on the records of any of my offices for a past appointment or a visit. We always honor Nations hearing/Aetna rules and I have never charged for a hearing test. As per Nations hearing the only charges while a hearing aid is in warranty would be $65 after the first year (for a major fix a hearing aid, save the day, advanced counseling, spend a half hour to an hour office visit). Hearing tests are always free in any of my six offices. I'm always sad to see a one-star review and would like to help figure out what happened. I'll do my best to get to the bottom of it. My best. Harlan Cato. BC-HIS Nationally board certified and Hearing instruments sciences UH, by the way, all hearing files are HIPPA (federally) protected! If a business is sold, etc. these files CAN"T be destroyed or lost! Oh, and I recently went by his office and got a copy of the hearing test. But yet I do not exist in the files!? Use this business at your own risk!

Mr. Ed Grubbs has 17+ years of experience in hearing assisted devices. He can test your hearing…read morefunction and match you with a proper device. Since moving to North Carolina, I've worked with Ed a few times when my hearing aid wasn't working. Once, we had to ship it out to Oticon for repair, but two other times he's helped me problem solve. He's very nice, patient, understanding and kind. I highly recommend visiting him for any and all hearing or hearing aid related questions and needs!

I suddenly had a weird feeling and pressure in my right ear. I called Levine Hearing and they had…read morean opening and could get me in the next day/ great! I arrived early, filled out The paperwork and paid the very reasonable fee - I feel -to have both ears cleaned out: and then they could determine from there if there was anything else. The young lady who assisted me was very pleasant professional, and competent! She explained everything thoroughly -before Hand And as she was irrigating both ears as well She asked if I wanted to see what came out and I said yes, of course and she said 90% of people do say that ! Wow, was I surprised! The chunk of stuff that came out of that right ear that was bothering me I could see why I could have trouble hearing and it felt weird She said everything else looked really great and I really didn't need any follow up and if it took 70 years for it to get plugged, that was probably good to go -lol The office is very comfortable, pleasant professional, and I enjoyed every moment of interaction, including the very kind young lady that signed me in very sweet and patient Overall, my experience was 100% positive and I would highly recommend this office You feel like they actually care about you you're not just a number

After hearing that Q-tips are not good for removing ear wax, I looked up a service and found Levine…read morehearing! I would recommend for ear wax removal. When making my appointment, they were up front that this service does not go through insurance, and how much it would be. When I arrived, everyone was very friendly and the waiting room had such a homey feeling! There were couches in addition to chairs to wait in as well as an artificial fireplace. I had to wait about 20 minutes, but when Mackenzie came to get me for the service, she was so friendly! She explained the process to me so I knew what to expect. She was so friendly, and we talked throughout the process. It was painless and took about 15 minutes. She made sure to get all the remaining liquid out and sent me home with a little goodie bag as well.