They are friendly and caring. I was able to get fitted for one that fit my need. I haven't picked them up yet, but I'm sure I will love them. Also, it is so nice that you can get in so fast. read more

My insurance's agent for hearing matters sent me hear. Got hearing test. Before it was loaded a whole lot of manual manipulations were made, as I sat and listened (for a long time) to the explanations of why. Could not wear hearing aids in certain circumstances and had to take them out. Recently posted online review of most of the ordeal I went thru. Following is the owner's reply. I'm so sorry that happened to you. I suspect that you may have gone to an office that I do not own, or formerly owned. Your name is not on the records of any of my offices for a past appointment or a visit. We always honor Nations hearing/Aetna rules and I have never charged for a hearing test. As per Nations hearing the only charges while a hearing aid is in warranty would be $65 after the first year (for a major fix a hearing aid, save the day, advanced counseling, spend a half hour to an hour office visit). Hearing tests are always free in any of my six offices. I'm always sad to see a one-star review and would like to help figure out what happened. I'll do my best to get to the bottom of it. My best. Harlan Cato. BC-HIS Nationally board certified and Hearing instruments sciences UH, by the way, all hearing files are HIPPA (federally) protected! If a business is sold, etc. these files CAN"T be destroyed or lost! Oh, and I recently went by his office and got a copy of the hearing test. But yet I do not exist in the files!? Use this business at your own risk! read more

Truly a business that is customer service friendly. They worked with my 91 year old father to ensure he was fully pleased with his hearing aids. There was no strong arm sales or feeling of rushed. The product is nice quality and priceless for the freedom it gave my dad. read more

We got my mothers hearing aids from the in and my mother is an assisted living and lost one of the hearing aids. I called to have another which supposedly was done then we come for our appointment and I'm told they cannot find her folder know if it was ordered and we didn't have an appointment because she didn't call and confirm which I had no idea about. I sat in the said I'm gonna sit here until you find that you had ordered it which she did, but it was not sent of something needing to be confirmed. She said it should be two weeks called 2 1/2 weeks. She still can't find the folder and we still don't know if we have a hearing I cannot believe that businesses are run like this. read more

I could not stop writing reviews on this beautiful morning without completing one for this Beltone location. For almost three months, Mom would not wear her beautiful new hearing aids. They looked beautiful to me, but what did I know? I decided to find a place to have someone give us the rundown. I wanted to support her and tagged along. Initially, I was a bit wary as we had to wait beyond our scheduled appointment time. After a little patience, we were finally called back to meet with Harland Cato. He is exceptional! He took quite a bit of time to show Mom and me all the ins and outs of her Beltone hearing aids. They are quite extraordinary. These are not your old-school hearing aids. They do everything, Bluetooth and more! When Mom got them, they failed to share with her all that they are capable of including an app for adjusting the sound right on her phone! I believe we learned all there is to know, including how to adjust the sound and sound effects (including background noise) which is why Mom didn't wear them. I am confident that between the two of us, we can keep these beautiful devices operating properly in Mom's ears. If not, we can always go back for another lesson. Oh, he also cleaned Mom's ears as they are very small and wax tends to get pushed further back when cleaning with a Q-tip. What a difference! Mom is both excited and pleased, as am I. Harland has a great bedside manner and absolutely loves helping and educating his clients. read more

Joe is great to work with. This is a major improvement in my life. Nancy has great communication with the scheduling. Highly recommended

Beware of these predators, Went for a Medicare-approved hearing test supposedly for a 0 cost out of pocket hearing test. Well, low and behold as I was checking out I was charged 45 dollars by them saying that it was a mandatory charge by Humana, my supplemental insurance company. I asked for a copy of the document and they told me BY LAW they are not allowed to give me a copy!! A red flag went up and I called Humana they said B.S. and forwarded me to True Hearing, who runs the Humana hearing program. They confirmed Beltone hearing in Cornelius was ripping off unsuspecting customers like me. I got my money refunded after True Hearing demanded they refund me!! STAY FAR AWAY FROM THEM!! read more

This man cares! You can tell from the minute that you meet Mr Harlan Cato, that he cares about you. He's given me my hearing back and helps me when I do stupid things, like crush one with my wheelchair. I wish I'd gone to him sooner. read more

Mr. Cato was a bright positive voice on the phone after calling audiologist offices to try to get a hearing aid repaired. I felt like nobody was willing to try because we weren't one of their clients. Mr. Cato said "bring it in, I'm sure I can fix it". And he did! Thank you. I will be back to have my hearing tested. As a care giver, we can't always get an older client back to their physicians office for a repair. read more

Great experience today at Beltone in Cornelius. Mr Cato was very helpful in taking care of my 90 year old mother. Her requested hearing test was important in understanding her condition. But what was unexpectedly very beneficial was recognizing the need for a good flushing out of her ear. It definitely helped improve her hearing. Thanks for the kind and helpful attention. We look forward to ordering a hearing aid soon. read more