I have been going to them since my son was born and then I had my daughter and continued to go to…read morethem, I used to love the staff they were friendly, and very welcoming but now it seems like every time they get new staff members they are rude, short with people and they don't look to see who all can take my kids to the doctors if I can not. They used to listen to what is going on but now they don't really and it's like they rush you in and out. I will not be going back

I've only ever seen Dr. Barnes' associates (they were great), but if you have concerns regarding…read morehow services are coded and billed to insurance, steer clear. Routine work--for example, blood tests, etc.--which should be covered as in-office, diagnostic services--are actually billed as *outpatient* services because they send the work to Wood County Hospital. So you're actually being billed for being in an outpatient setting. I spent a long time disputing a bill/coding error, only to be told (after my insurance and the folks in Wood Co. hospital billing recommended the staff re-code my blood draw as having taken place "in an office setting") "we're not reprocessing the claim." I never would have visited this office had I known the misleading and unethical way they do business.

I was skeptical when my GP transferred here before his eventual retirement. Now that it's been…read morenearly two years, I've been nothing but impressed. They are generally on time, and the ladies at reception and checkout are friendly and efficient, as are all the nurses I've experienced. I can't say enough positive about N.P. Christy Weiker. She never seems in a rush, and is always willing to answer any questions and continue the conversation. I've had doctors who you can tell are distracted and thinking about a their next appointment. I've never thought that with Christy. She talks through options and possible results and side effects, leaving the final decision to me. I really appreciate that.

Yesterday I came to your urgent care and you said you were short staffed and would not see my son…read morehe had an ear infection but we left and there was a guy behind us and you guys saw him. I have come to your urgent care for over 9 years and never been turned away. Not sure if I am coming back again.

Never have I been so disrespected in my entire life. The staff was extremely rude to me during my…read morevisit. I went to the urgent care with covid symptoms hoping to receive some help and possibly medication. The first nurse I saw legitimately ran out of the room calling for help saying "ew" and that she really has the "ick" about covid. It sounds made up and I really wish it was, but it was real and I felt so dehumanized in that moment as I was simply a patient looking for help. Don't people go into the nursing profession to help others? I wish I knew her name because it was the most horrible experience and nobody deserves to be treated like that. I understand being high risk and not wanting to get the virus, however we were both wearing masks, I warned all staff members upon entering, and she could have exited the room in a much more respectful way. You just don't treat people this way. Every doctor that entered my room after the incident with the first nurse just seemed apathetic and like they were doing whatever they could to rush me out of there. It's not my fault that I contracted the covid virus and now I feel so disgusting even though it is perfectly reasonable to go to the local urgent care to seek help/care for covid.