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    Bowser Thomas E MD Pllc

    5.0 (1 review)

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    9 years ago

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    Alliance Urgent Care & Family Practice - This is the outside of Alliance Medical Group.

    Alliance Urgent Care & Family Practice

    2.8(102 reviews)
    0.9 mi

    Alivia, an NP here at Alliance, is the best practitioner I've ever had. Her care and attention are…read moreunparalleled and so appreciated. She listens to everything I tell her with patience and genuine concern. My only concern in posting this is that it will take even longer to get my next appointment with her, as she's already much sought after. Thank you, Dr. Carroll, for bringing her on to your team.

    This was a frustrating experience. I brought my son in for a hand injury because he needed an…read moreX-ray. We were admitted as patients and charged a $50 copay, but after seeing the provider we were told that there was no X-ray technician available and we would have to go to another facility for imaging. If the clinic knew that X-ray services weren't available that day, it would have been helpful to inform us before admitting us and charging the copay so we could have gone directly to a location that could actually perform the X-ray. When I called afterward to ask about reimbursement, I was told the copay would not be refunded because we technically saw a provider. I understand policies, but the situation still feels unfair given that the main reason for the visit couldn't be addressed. I hope the clinic can improve communication about service availability so other families don't run into the same issue.

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    Alliance Urgent Care & Family Practice - Their office is on the first floor, immediately to the left when you walk in the door.

    Their office is on the first floor, immediately to the left when you walk in the door.

    Alliance Urgent Care & Family Practice - Clean, simple patient room.

    Clean, simple patient room.

    Alliance Urgent Care & Family Practice

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    Matthews-Vu Medical Group - Woodmen - The urgent care pa started pinching me on my hands and arms. I  bruised almost immediately and still have marks bruises hours later.

    Matthews-Vu Medical Group - Woodmen

    2.0(112 reviews)
    1.5 mi

    I wanted to take a moment to recognize two wonderful women at your office, Lisandra and Dr…read more Anneliese. From the moment Lisandra answered the phone, she was incredibly kind, patient, and welcoming. She never sounded rushed or irritated, and she actually listened to what I was saying. Sadly, that's becoming rare in healthcare these days. She made me feel heard and was able to get me in quickly without making me feel like I was an inconvenience. Anneliese was just as impressive. She came in prepared, asked all the right questions, listened carefully to my concerns, and got me exactly what I needed. The entire visit was efficient. I was in and out in about 10 minutes, but I never felt rushed. I felt cared for. Healthcare workers have been under an incredible amount of pressure, and I know burnout is real. Because of that, exceptional patient service deserves to be recognized. Today's experience was a breath of fresh air and reminded me what compassionate, professional healthcare should feel like. Please let Lisandra and Anneliese know how much I appreciated their kindness, professionalism, and genuine care. They are a tremendous asset to your practice, and I hope they're recognized for the difference they make in their patients' lives.

    My child and I have had a few amazing doctors while patients at this practice, but each experience…read morehas been worse than the last. (We've had a several doctors, because none of them seem to stick around very long!) The office staff is very rude, unhelpful, and uncommunicative. Phone hold times are insane, the portal is very cumbersome and constantly glitches out, which basically amounts to a very difficult time accessing care. Most recently, I was told I would have to wait 3-5 days for a response on my request to fill an emergency medication for my child -- an order that I was told would be filled during her in person appointment. Meanwhile, I made an appointment at a new office the next day and got a Rx right away. Believe the reviews and find another practice if you can. They just changed their name of their practice (without announcing that to existing patients) -- trying to escape their bad reputation??

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    Matthews-Vu Medical Group - Woodmen - Now open our new Pediatrics building at 4150 E. Woodmen Rd, Ste 100 Colorado Springs, Colorado  80920.  719-418-2121

    Now open our new Pediatrics building at 4150 E. Woodmen Rd, Ste 100 Colorado Springs, Colorado 80920. 719-418-2121

    Matthews-Vu Medical Group - Woodmen
    Matthews-Vu Medical Group - Woodmen

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    UCHealth Primary Care - Scarborough

    UCHealth Primary Care - Scarborough

    2.8(12 reviews)
    0.0 mi

    If you need a prior authorization for a prescription, I beg you to look elsewhere. You will not be…read morea priority even if it is an emergency. The prior authorization person will continue to ignore the Dr's request as well as yours. It does not take 3 to 4 weeks to send in a prior authorization. This means that this person doing their job is not capable of handling the work. The Dr's and front staff are nice and helpful, but will lie cover their coworkers mistake even if it cost you your health. Please go elsewhere if you have chronic illness that need constant care and certain medications.

    I visited Nicholas Maurio, NP at the UCHealth Scarborough location, for an annual exam two years in…read morea row. The first year, I was charged for labs that my insurance didn't cover. The next year, I declined the labs because I had to pay for them out of pocket the year prior. Nicholas said he would cancel some and just do the essential labs that would be included with the annual exam and not coded as extra to my insurance. Well that was a lie and I have the exact same bill this year from labs not covered by my insurance. Therefore, I cannot recommend this UCHealth location. They lies, don't listen when patients decline services, and then bill for the declined services. I believe this is medical malpractice, but the bill is less than lawyer fees so just trying to get the word out; these guys are complete crooks.

    Bowser Thomas E MD Pllc - physicians - Updated August 2026

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