Everything was great. Checking was a breeze and the office staff is always upbeat and welcoming…read morewhen you enter. Making an appointment was easy and they even try their best to accommodate and work with you. I love the fact that I didn't have to go all the way to Colorado Springs for services.:

Went to this dr explaining I'm drowning. I'm stressed beyond words. I get 1 hour of sleep at night…read moreand am in so much pain I can't drive to work at all n fear of getting fired. She wants me to take pills that will take a month to possibly work n tough luck until or if thy do. My mom just died n my husband is fighting very aggressive cancer n chemo. This lady could care less. I am on Fmla to take care of my husband but told her I need short term disability due all going on w me. She flat out said no. I need to understand how to escalate on this no good person who should only treat colds n fevers or she is authority hungry n gets joy deciding if she can push u to the edge of suicide.

Can't fill out paperwork even though you're been a patient for 2 years …read more Will not give contact phone number

I went to this office due to a recommendation. The staff is very nice and professional. However,…read morethey are not very incompetent in the things that need to be taken care of. I literally almost lost my spot in continuing my nursing degree because they could not fill out the simple forms required. Was not advised that they did not give the shots I needed, even after copying the paperwork. I had to go to their office 5times and even after that, they still got it wrong. Now they are causing issues with my medications. This has been an overall headache. The only thing that saves me from an even lower score is that they are nice people.

This is the absolute worst medical "care" facility in Fountain. They never take walk-ins, so you…read moreand your children will have to predict and schedule when you will be sick or need medical care well in advance. All sarcasm aside, it's true. My girls have come down with fevers and flu like symptoms, and the earliest they could be seen was in two weeks! What kind of doctor's office doesn't set aside time for walk in patients? Also, you cannot call the actual office to set up an appointment. You have to call a scheduling number where the staff there are equally as rude as the secretaries in the office. It's a complete nightmare from start to finish, and the "care" patients receive isn't that great, either. They make you arrive 20 minutes early for your appointment (or they can cancel if you don't show up in that time frame) and then you wait, and wait and wait past your appointment time and beyond. The doctors rush through your symptoms and history and then usher you out with no care plan. It's a disgrace! Avoid at all costs!!

This clinic is terrible. One year for my annual exam I spent over a half hour in the waiting room…read more(even though I was on time) and 5 minutes at the most talking to the doctor. During this visit, none of the staff even mentioned that I had been to an urgent care facility within the prior 6 months, even though I noted it on my check-in form (which means they either didn't notice or didn't care). After my last annual wellness exam I was charged for 2 additional services which I did not even want in the 1st place and that the nurse completed without informing me beforehand that they were not included with my exam (had I been made aware of this I would have declined both as I didn't need either one). After playing phone tag with the billing department for 4 months, all they were willing to do to correct their mistake was to take off the lesser charge (which was less than $20) and split the remaining charge (which was over $100) in half, leaving me responsible to pay the remaining amount. I was told they were working with their staff to inform patients beforehand when a procedure will incur further charges, which means I am not the 1st patient they have done this kind of thing to. This place clearly cares more about getting your money than about providing quality healthcare and I will definitely not be going back here again. If it were possible to leave zero stars I would.

Owner of practice charges an additional $200 on top of your copay and the reason given is that "she…read moredoesn't feel she gets reimbursement enough money from the insurance companies". Proceeded to do urine test and chest xray on top of covid, flu A&B, and RSV. Came back and told us we needed to go to an ER immediately due to urine showing several bad things. We did so. At the end of the day, diagnosed with pneumonia and after more urine and blood found nothing the "doctor" talked about. Scared the hell out of us for the great price of $200. Add in filthy to the mix.

Although they advertise doing school physicals, they will refuse you service stating "this has to…read morebe done by primary care". The lack of health history was the only excuse I received. Not sure how collecting health history from a parent is any different for a school physical than it is for any other patient seen. Do not recommend.

We have been using Dr. Adler for the last 8 years and he has been fantastic. Honestly he is so easy…read moregoing and isn't always pushing medications on you but actually wants to figure out the reason on why something is happening and not put a band aid on it. I couldn't ask for me at all. Oh one other thing he won Best of the Springs for 2014. I agree with this rating. http://www.cshp.net/physicians/jadler