Alivia, an NP here at Alliance, is the best practitioner I've ever had. Her care and attention are…read moreunparalleled and so appreciated. She listens to everything I tell her with patience and genuine concern. My only concern in posting this is that it will take even longer to get my next appointment with her, as she's already much sought after. Thank you, Dr. Carroll, for bringing her on to your team.

This was a frustrating experience. I brought my son in for a hand injury because he needed an…read moreX-ray. We were admitted as patients and charged a $50 copay, but after seeing the provider we were told that there was no X-ray technician available and we would have to go to another facility for imaging. If the clinic knew that X-ray services weren't available that day, it would have been helpful to inform us before admitting us and charging the copay so we could have gone directly to a location that could actually perform the X-ray. When I called afterward to ask about reimbursement, I was told the copay would not be refunded because we technically saw a provider. I understand policies, but the situation still feels unfair given that the main reason for the visit couldn't be addressed. I hope the clinic can improve communication about service availability so other families don't run into the same issue.

I wanted to take a moment to recognize two wonderful women at your office, Lisandra and Dr…read more Anneliese. From the moment Lisandra answered the phone, she was incredibly kind, patient, and welcoming. She never sounded rushed or irritated, and she actually listened to what I was saying. Sadly, that's becoming rare in healthcare these days. She made me feel heard and was able to get me in quickly without making me feel like I was an inconvenience. Anneliese was just as impressive. She came in prepared, asked all the right questions, listened carefully to my concerns, and got me exactly what I needed. The entire visit was efficient. I was in and out in about 10 minutes, but I never felt rushed. I felt cared for. Healthcare workers have been under an incredible amount of pressure, and I know burnout is real. Because of that, exceptional patient service deserves to be recognized. Today's experience was a breath of fresh air and reminded me what compassionate, professional healthcare should feel like. Please let Lisandra and Anneliese know how much I appreciated their kindness, professionalism, and genuine care. They are a tremendous asset to your practice, and I hope they're recognized for the difference they make in their patients' lives.

My child and I have had a few amazing doctors while patients at this practice, but each experience…read morehas been worse than the last. (We've had a several doctors, because none of them seem to stick around very long!) The office staff is very rude, unhelpful, and uncommunicative. Phone hold times are insane, the portal is very cumbersome and constantly glitches out, which basically amounts to a very difficult time accessing care. Most recently, I was told I would have to wait 3-5 days for a response on my request to fill an emergency medication for my child -- an order that I was told would be filled during her in person appointment. Meanwhile, I made an appointment at a new office the next day and got a Rx right away. Believe the reviews and find another practice if you can. They just changed their name of their practice (without announcing that to existing patients) -- trying to escape their bad reputation??

**Highly Recommended** Not only am I an employee at Pine…read moreRidge Family Medicine but, also a patient. Coming from working for companies that bill insurance but, also carrying my own insurance plan I can testify that what Pine Ridge Family Medicine offers as a whole is Extraordinary; from being able to call in and get a same day appointment, having multiple issues at time of service and not being rushed out the door due to time restraints, getting medications at a less expensive cost, and being treated like a human being and not just another number! BEST thing to happen in Medicine!

I highly recommend Pine Ridge family medical. Been seeing Dr V for 15 + years. Followed him around…read morefor a reason. He has made family medicine affordable while always him and his staff always maintaining that personal connection'!

If you need a prior authorization for a prescription, I beg you to look elsewhere. You will not be…read morea priority even if it is an emergency. The prior authorization person will continue to ignore the Dr's request as well as yours. It does not take 3 to 4 weeks to send in a prior authorization. This means that this person doing their job is not capable of handling the work. The Dr's and front staff are nice and helpful, but will lie cover their coworkers mistake even if it cost you your health. Please go elsewhere if you have chronic illness that need constant care and certain medications.

I visited Nicholas Maurio, NP at the UCHealth Scarborough location, for an annual exam two years in…read morea row. The first year, I was charged for labs that my insurance didn't cover. The next year, I declined the labs because I had to pay for them out of pocket the year prior. Nicholas said he would cancel some and just do the essential labs that would be included with the annual exam and not coded as extra to my insurance. Well that was a lie and I have the exact same bill this year from labs not covered by my insurance. Therefore, I cannot recommend this UCHealth location. They lies, don't listen when patients decline services, and then bill for the declined services. I believe this is medical malpractice, but the bill is less than lawyer fees so just trying to get the word out; these guys are complete crooks.

What a pleasant surprise! I've seen Amy FNP several times and have been very pleased with my…read moremedical care. She is knowledgeable, compassionate and responsive. For the first time in a long time I feel a medical professional is actually hearing me and working with me. Medical and office staff are professional, efficient and extremely helpful. SCM provides the kind of medical care we all deserve. I highly recommend SCM.

My first review was back in 2018 - it has not changed. SOCO Medicine is amazing! I've been with…read moreRhiannon, NP, this entire time but also have seen some other providers there. Each of them is very knowledgeable, has great expertise, and explores all the options to make sure I've have the best care. Everyone (to include the staff) honestly cares about you as a person, not just another appointment. I am so grateful to have found them.

Was mistreated at the office. Only reason I can tell is that I was wearing my Star of David…read morenecklace. Then after scheduling a physical they send a letter that said our practice wasn't a match and they can't see. Clear racist from this practice.

If I could leave zero stars, I would. I do not recommend anybody coming to this place. I was having…read moretrouble breathing went and got a doctor and from there on out everything was a disaster. Every single referral they gave to me to go see somebody else was done incorrectly. It wrecked up about a $3500 bill. I contacted the CEO of this place her name is Tonnie. Even though her office did all my referrals incorrectly. She's now trying to blame the people who saw me without the correct referrals. Because of her Office screw up I now owe $3500 and they're not gonna do anything to help me with it. STAY CLEAR OF THIS PLACE.

Poor quality of care. Both providers I met with at this practice were rude, condescending, and…read morecouldn't be bothered to listen to me. They made it a point to tell me all I needed to do was stop drinking and eat breakfast to lose weight (not why I was there). Wouldn't recommend this place to anyone.

For two years in a row I have gone in for an annual routiine exam. For two years in a row they have…read moreadded extra charges, this year was $250.00. The dr asks you questions and you answer, I suggest taping your mouth shut so they cannot add on charges. I would never recommend this office they upcharge you and the dr even asked me if I have premium insurance.

Incompetent providers. Unfortunately, they do not have the experience or capacity to articulate…read moreprior authorizations to get medications approved. This particular location providers walk out with their laptops in hand to greet you, I knew that very odd as the other locations outside of Colorado do not do this. It's almost as if it's to makeup for their laziness. Also, make them do what they say, if the provider says they will help you, stay on them. I'm so disappointed with this team of providers. Stop walking out with your laptop if you actually do not read your patients messages and respond to prior authorisations. There is no reason why I have to follow up incessantly.

Facility is well maintained and layed out efficiently. The entire staff is competent and…read morecourteous. My care there has always been treated with respect and honesty. It's also such a treat to be able to get in to see the Dr. within 10 min or less of your scheduled appointment time, unlike the usual 2 hr wait at other places.

5/5-5/5 stars-- very accommodating, Cris and Dr. Bowser worked with me and helped me get in quickly…read moreand get tests done that i needed. Dr. Bowser is extremely knowledgeable and listens to all concerns. Highly recommended.