After over 35 years with State Farm and 20 with Adam Rope, come renewal time I will be making a…read morechange. The "professionalism is gone. I have had a couple of claims and they were professionally handled. This past March I had hail damage. The first adjuster was somewhat responsive and assured me that they would cover the back of my roof, from corner to corner. A week later he informed me that his "upper management" would not cover it. I was offered less than half my deductible. After my roofer sent pictures and an explanation, they agreed to cover most of the back. So the roof would be visable from the street and it would be obvious that there were two different roofs they agreed to cover most of 40% of the slope in question . They paid by direct deposit part of the claim. I got an email that the second of three payments was rejected by the bank, but they were cutting a check for that payment. Two weeks later I called and it had not been processed. I had the work completed and requested the second and third payment. The "new" adjuster said he would get it approved. Several later I called and finally they are supposedly going to cut a check, sometime. I have worked harder on this claim than the two adjusters, combined.

Amanda is always providing great customer service! Always makes things easier and answers questions…read morequickly.

This company is absolutely worthless when something actually goes wrong. Not only was my insurance…read moregoing to be cancelled for a record from out of state that clearly wasn't me. When I resolved the problem with money out of my pocket they turned around and told me I could wait a month to resolve issues that arose because of the "cancellation". All they want to do is take your money.

Top notch group they lowered my insurance cost by almost 40% and every year they keep getting…read morebetter rates.

Terrible ! I would give a negative number if that was an option ! I called to update my…read moreinformation. I spoke with a male employee ( not a gentleman) and let him know that my husband had died from Covid . This employee then stated he was going to raise my auto insurance by $350.00 @ year . He said the rate increase was because I was no longer married . He also threatened to increase my homeowners insurance if I took the auto insurance to another company. I switched to State Farm the next day . They were able to provide better coverage for my house and auto for $ 850.00 less @ year . State Farm was professional and compassionate. I was not " in good hands" with Allstate , in fact I slipped thru their fingers !

horrid for customers and employees. very cheap (will not fix heat or air) and lie to make things…read moresuit their needs. i highly recomend wearing a sweater or button up shirt closed all of the way around these geezers.

I bought a new car and had recently moved to the area and Wendy who assisted me with the insurance…read moreprocess made it the easiest phone call of my day. I really appreciated the efficiency and time management of the call, I dread calling insurances but not with Allstate.

They were able to save me $700 a year on my Home Insurance Policy. Awesome group, I called because…read moreI was not happy with my Home Insurance through USAA. They were very helpful and took very little of my time. Excise now days time is valuable to me.

From the owner: Let us provide the right coverage at the right priceread more

Knowledgable, skilled, and great rates! Pam and Aaron will insure you have the best coverages…read moreavailable at the most competitive rates that will fit your family's budget.

Amazing customer service. Anything I need is taken care of quickly and in a professional manner. If…read moreyour looking for people you can trust this is the company for you!!

Steve is the best insurance agent I have ever had. He takes care of my personal and business…read morefinancials as well! He is your man if you need a reliable insurance agent!

From the owner: The Steve Boulton State Farm Agent office is committed to providing exceptional service in…read moreWaxahachie, TX, and throughout Ellis County. We provide our Good Neighbors with comprehensive coverage options, including Auto, Home, and Life Insurance. With over 20 years of experience, we are dedicated to building strong community relationships. Contact us today to discuss your insurance options and let us be your Good Neighbor. License #: TX-1343904

I went in for an auto insurance quote and Mrs. Fabiola Torres is AMAZING!…read more I had a different auto insurance prior to this and she was able to explain and break down what that insurance did not have compared to state farm. All the questions I had lined up she answered with ease and took the time to educate me why certain coverages would be better but keeping the price low. I felt very comfortable with Mrs. Torres and once she recieves her life insurance liscense I would LOVE to come back to her and get another policy. Thank you Faby!

Awesome service, I was able to open a policy without even stepping into the office. Fabiola was a…read morehuge help with an awesome attitude.