Repeat Customer! We purchased a mattress from Brian in November 2018. He was very helpful and easy to work with. I got a BeautyRest mattress at a great price! The team that they contract for deliveries is prompt, pleasant and very helpful as well. December 2019, time to replace our mattress in the master bedroom. This time I worked with Stephanie. Stephanie and her staff in the store were great! I was very specific as to what I wanted, comfort-wise. Stephanie was VERY accommodating. She made sure that I got what I was looking for! Again a BeautyRest at an amazing price! The delivery team were able to deliver the next day. Very pleased with our experience with BoxDrop! I would certainly recommend giving them a try when it's time to purchase a new mattress! read more

Get what you pay for which is no service! Don't expect them to help with anything and plan on a them belittling you for having inquiries about their products. Wish businesses like this didn't exist because it makes it harder for other brick and mortar shops to keep up with online stores. This store is the epitome of why people don't want to deal with pushy sales people and their tricky games. Who has time for that!! "Deals" were a rip-off and what's really available in the store is bad quality. Hope this helps and saves another person from making a huge mistake by shopping with these clowns. read more

Stephanie and Brian provided excellent customer service and helped me find the perfect mattress, bed frame, and couch! They were courteous and helpful. I didn't feel pressured at to buy anything and it was a very relaxing shopping experience. Also, they are military friendly! All high quality products at affordable prices. And even though I had purchased late Friday evening, they coordinated with Will's All "N" One Service to have it shipped and set up that evening so I could sleep on my new bed that night! read more

We purchased king size mattresses and base with dual controls for our bed. This has been the best sleep we've had in a long time. After shopping around because we both have back problems and I have neck problems also we went to BoxDrop and Stephanie helped us find the right ones to meet our needs. We had fast and great customer service all our questions was answered prices are great for any budget. I recommend BoxDrop Augusta for your furniture and mattress and adjustable beds needs. read more

I highly recommend Box Drop in Augusta GA. I did not know where to start in looking for furniture for my new apartment, thankfully I came across a BoxDrop and messaged one of the employees. Not only did she stay late for me to come and look around but she made me feel so comfortable about purchasing my first bed. I now have my beautiful bed set and I will be going back for my living room set in less than a month! (Alexus was the employee name) read more

This was my first time at BoxDrop and Stephanie was great in helping me find the perfect mattresses for our guest room and master bedroom. The mattresses feels so awesome and Stephanie gave me the best deal in town for these mattresses I think everyone needs to come and check out this store for the best deals, variety of selection and great customer service I wish I can give them more than 5 stars! read more

Awesome Customer Service from Stephanie and Brian, they went above and beyond to ensure our needs were met in selecting the mattresses we wanted. They expressed their love for helping Customers get what they wanted, and always going the extra mile for Customer satisfaction. For all your bedding and furnishings needs, contact them, for I assure you that you will have a life changing experience! read more

Repeat customer. I purchased a mattress for my grandson from Austin. Austin and Alexus were very friendly, courteous and knowledgeable of the inventory in the store. Great prices. Went back the other day and purchased a metal Queen platform frame for my granddaughter and she loves it. Great price, great atmosphere and the two (4 legged) Bosses are awesome and friendly too~ read more

After checking out a few mattress stores I happened upon BoxDrop on Facebook. We made an appointment and from start to finish our experience was excellent. I don't ever do reviews but this one deserved it ! I won't ever mattress shop anywhere else ! We got exactly what we wanted for a fraction of the price with no pushy sales team read more

Walked in w no appointment at 5pm and they Just gave me the absolute deal of a life time!!!!!! AND 50% off my mattress cover!! Just WOW. On a BRAND NEW KING MATTRESS!!! You CANNOT BEAT THEM!! So helpful with everything! Great men they have working here. I would recommend them to everyone!!!! If you need a mattress this is your place. read more

The employees of BoxDrop Augusta are phenomenal! Bryan, Stephanie, Beth and Austin have gone ABOVE AND BEYOND to exceed my expectations. Smiling faces, punctual, large selection and unbeatable prices. I never plan to purchase a mattress from anyone else. I recommend BoxDrop Augusta to any and everyone. read more

If you are looking for a quality mattress at a great price then BoxDrop Augusta is your place! I bought a twin mattress for my 5 year old daughter and Stephanie was so knowledgeable and patient while she tested out all of the mattresses. Great place, great customer service! read more

If you need a mattress or bed and more this is the place to go. The staff is awesome friendly a pleasure to do business with.Give them a call tell them what you're looking for set up an appointment they can answer any questions you have read more

We bought a new mattress and box spring and the experience was great. Stephanie and Bryan had great customer service. The prices were better than anywhere I've found. We have slept better since. We thank them for their time. read more

The customer service received yesterday while purchasing our new mattress was top notch! Very affordable prices and a wonderful, family oriented atmosphere! Will definitely shop with BoxDrop Augusta in the future read more

I ordered a king mattress from from BoxDrop Augusta. They were great! My three children came a long with me. They helped keep them entertained when I was trying out all the Mattresses. They are Military friendly. read more

If you're in the market for a mattress, BoxDrop Augusta is definitely your go-to! Brian was very helpful and answered all of our questions. We were so impressed that we bought a bed and a mattress! read more

If you are in the need of new mattress or furniture, please shop BoxDrop. They are very friendly and professional. I went in just to browse the selection but ended up with a new sofa set. Ieshea read more

Fantastic service and prices! Brian had time to see me the day I contacted him. He showed me several options within my price range. The delivery was fast and worked around my schedule. read more