The couple who helped me were nice and knowledgeable. They gave me my space to let me look and lay…read moreon the mattresses. I'm on a budget so getting a good deal was important, this was the first place I found that advertised a good price and when I got there the mattress was a real mattress.

From the owner: We are happy to order your odd size mattresses. Also willing to sell mattress without box spring…read moreand vice versa

Amazing service. They take walk-ins or appointments so you can try out their mattresses on your own…read moreschedule. Not only are the hours of the store perfect for shift workers, the mattresses themselves are a dream. It's the best sleep I've had in years because the bed is fully adjustable and so relieves the back tension I didn't know I had.

Great deal on a great mattress. It was quick and easy. I will definitely be a return customer. This…read morewas easily the best shopping experience I have had in a long time. Laura was great to work with.

We thought we were randomly shopping for a high end Stearns and Foster mattress…read more Then we came across BoxDrop and met Pete. What a huge difference in makes to run across someone so kind, caring, and knowledgable. Never in any of our conversation did I feel pressure to purchase something. When it was all said and done, we ended up getting an 18" thick king mattress, and the adustable frame, as well as a 17" thick Queen, a high quality Full mattress and box spring, and finally a pair of twin mattress and boxsprings. We replaced all bedding in our 4 bedroom home, all for less than the cost of the other high end brand. Very pleased and highly recommended!

Fresh out of the plastic, the Everest Plush, with the California king size touch. Thanks Pete. I am…read morea happy customer and I will see you again, soon.

Vibe: Helping Mom Furniture Shop Service: ***** (Excellent!…read moreJames) Value: ***** (Excellent) Quality: **** (Great) Enjoyable shopping experience, deals, quality, and customer service!

READ THIS IMPORTANT…read more Just got an answer from the store and they said it had claw scratches and bites on the couch. As you can see it is just the leather coming apart and off. They are not honest and took a lot of our money. Even though we took it back to them. Be careful to the papers you sign read it real good because there is hidden important words in it that will take from you and protect them. RIPOFF RIPOFF

The staff at this location are knowledgeable and friendly. They gave us a military discount which…read moreis greatly appreciated and 5 star service with delivery. I'll be shopping here, again!

Literally the WORST place to get a mattress OR bed frame from. Go anywhere but here. We bought a…read moreking bed from them & a king bed frame. The bed frame didn't come with the correct rails underneath so it is basically falling apart. We've called multiple times (some even to get hung up on after being told they'd "call back"). We've had the bed for almost three months & STILL haven't received the full correct frame. Would never recommend shopping here to anyone.

I went in unsure of what I wanted for my new apartment but I was sure that I wanted to buy. I came…read morein and Michael greeted me at the door. He was very welcoming and had upbeat energy even though I arrived 40 minutes before closing time. He gave me the confidence to walk around and test what I wanted without worry. After I spent time analyzing what was within my budget, I sat down with Michael and he made the process extremely easy for me. He was very knowledgeable and didn't pressure me to making a purchase I wasn't comfortable with. I 100% recommend after my experience.

I selected Rooms To Go due to their reputation for customer service and quality merchandise. I…read morepurchased two bedroom sets and a dining room table set. The furniture is being delivered on various dates as they become available. Although this in an inconvenience and hardship to make arrangements to be available it's out of their control. Both of the bedroom sets were faulty. On one of the dressers none of the drawers closed. The delivery personnel Phillip and Kendrell are exceptional. They noticed the issue and made a notation which made requesting a replacement very easy. I did have issues with customer service preferring to send out a service representative. Today, we received the other bedroom set. We did not get our normal delivery personnel who we always request. The nightstand is visibly broken and it does not illuminate as it should. The dresser also has black markings all over it which are not a cosmetic feature of the piece. When I called customer service, I had difficulty requesting a replacement due to the delivery personnel not including photos of the damage. I was sent a link to provide photos. I was told I would receive a recall after the photos were received in order to request a replacement, I was not called. I recalled them and demanded to speak to a manager. Despite multiple requests, I was told by a representative that he would correct the issues. We discovered the replacement dresser that is scheduled for 10/16 was actually the dresser that was delivered today. So the wrong dresser would have been delivered. Reportedly, he submitted a request to have the nightstand and both dressers replaced. The Rooms to Go salesman Bobby Leslie (Murfreesboro, TN) is outstanding and so are delivery personnel Phillip Carter and Kendrell out of Augusta, GA. The customer service staff leave a lot to be desired. The website also makes it impossible to circumvent the system of having to call Rooms To Go in order to speak to a manager, but the representatives refuse to allow you to. Beyond frustrated and disappointed.