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Boxter Photobooth

5.0 (1 review)
Open • Open 24 hours

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Services - Boxter Photobooth

Equipment rental

Party equipment rental

Photo booth rental

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4 years ago

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It's a Fiesta Party Rentals - Crescent Moon

It's a Fiesta Party Rentals

(1 review)

If I could give this place zero stars, I would. Never in my 26 years of life have I ever left a…read morereview on a business, but this one is well deserved. My gender reveal was yesterday 10/25/25. I placed my order and paid my deposit on 10/2/25. I was told that I would receive a rental agreement within the next few days. On 10/17/25, I still hadn't heard anything regarding the agreement or me paying my final balance, so over the next few days, I called, left voicemails, and emailed numerous times. On 10/20/25, I finally got a return call and was able to sign my rental agreement and pay my remaining balance in full. On 10/23/25, I received a call confirming that the drop off time would be 8:00am-11:00am (also on my rental agreement) and confirmed that my event would be starting at 1:00pm. Come the day of my event, it's 10:51am, so I'm getting nervous. I called this so called "business" 8 times, left 2 voicemails, emailed, my husband called, my mom emailed and NOTHING! At 1:57pm (after my event has already started and my guests have arrived), I get a call from an employee asking me what time I'd like my delivery dropped off because, "The information his boss gave him didn't have a drop off time." I explained how I've reached out to them multiple times this morning with no response and that an employee reached out days ago to confirm the details of my event, which are also on the rental agreement (that I was staring at while on the phone with him). His response was, "Yeah my boss isn't answering our calls either, it's his son's birthday, so what would you like us to do?" I explained how my event started an hour ago and that I needed a refund at this point. What was the point of a rental agreement if the company can't even follow it? My order was paid in full and never in my life has a business just not shown up to deliver what I've paid for and not even offer an apology or rectify the situation. I am almost 5 months pregnant with my first child and they quite literally almost ruined my entire event. Luckily, I had family members pull through for me. If not for them, my guest would've been sitting on the freaking ground outside. This place scammed me out of over $300 (still have yet to receive confirmation or an update on my refund) and has ZERO customer service skills... unprofessional to say the least. DON'T USE THIS PLACE IF YOU ACTUALLY WANT TO RECEIVE WHAT YOU PAID FOR!

From the owner: Your Destination for Unforgettable Celebrations…read more At It's a Fiesta Party Rentals, we believe that every moment is an opportunity to celebrate. As a cherished family-owned business, we take pride in turning ordinary events into extraordinary memories. Whether you're planning a joyous birthday bash, a lively family reunion, a corporate gathering, or any special occasion that calls for a festive touch, we're here to make it an unforgettable experience.

Boxter Photobooth - photoboothrentals - Updated June 2026

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