Boyce Lumber & Design Center

(1 review)

These guys are great! I'm a first time homeowner doing a lot of repair and remodel work and these…read moreguys have really made things easy for me. They are personable and work hard to make sure the customer is well taken care of. We even had a misunderstanding about a door I ordered, and instead of having to order and pay for another custom door, they took the old one back on a chance that they might not be able to resell to give remake the door I wanted but mistakenly didn't order. I recommend them 100%!

Lowe's Home Improvement

2.0

(36 reviews)

carpet calculation for two bedrooms. nice guy came out measured for carpet he quoted for 900 square…read morefeet. I was thinking damn, that's much larger than I thought. so I measured. I shared everything up. I came up with 653' sq. I than added 20% for waste. 783' sq. I spoke to installer he said actual square footage was 607' sq. he said they were adding 33% waste? I get that doesn't add up either. at 900' sq first quote was closer to 42%. I'm supposed to pay for 900'sq. do your measurements. that's nuts!

Lowe's Home Improvement requires immediate managerial and operational attention regarding both…read morecustomer service standards and employee conduct. We entered the store to purchase a specific product that was important for an immediate project and operational need. During the shopping process, we sought clarification from multiple employees regarding the product's functionality and whether it was the best fit for the situation at hand. Rather than receiving informed assistance or competent customer service, we were repeatedly met with lackluster responses, minimal product knowledge, and employees attempting to shift responsibility onto the next staff member instead of resolving the issue professionally. Because no employee appeared capable of providing a clear or confident explanation regarding the product itself, we specifically clarified the return policy prior to purchase. Based upon the representations made at that time, we proceeded with the purchase under the understanding that the item could be returned if it ultimately proved unsuitable. To be clear, the concept of the product itself was innovative and useful, and it did perform the intended task in the short term. We were genuinely glad we found it when we did. However, after practical use, it became apparent that several aspects of the product were incompatible with the circumstances and requirements of the project. As a result, the product needed to be returned. We returned to the store fully compliant with the return process, with the receipt and all required materials necessary for a routine and successful return. At that point, the interaction with Carla, the employee handling the return, became entirely unacceptable. Carla approached the interaction with a belligerent, hostile, and antagonistic attitude that immediately escalated what should have been a standard customer service matter. Her conduct was rude, aggressive, disrespectful, and unprofessional throughout the exchange. Rather than processing the return in accordance with store policy, she made the interaction personal and created unnecessary conflict. Her demeanor reflected a serious lack of professionalism and poor judgment for someone occupying a public-facing customer service position. More broadly, this experience reflected a larger pattern within this location. Numerous staff members, both indoors and outdoors, presented themselves in ways that were physically volatile, aggressive, dismissive, antagonistic, and ill-suited for customer interaction. This is not merely a matter of poor service; it reflects deeper concerns regarding management oversight, staff training, accountability, and workplace culture. Carla's conduct in particular warrants immediate review and corrective action. Employees representing a national retail chain should not be permitted to engage with customers in such an openly hostile and confrontational manner.

Home Resource

3.1

(18 reviews)

•$

they have everything at a LOW price, outstanding service, outstanding prices, if you can't find it,…read moreyou don't need it

well it's finally happened, after 7 years of going to Resource for those unique and hard to find…read moreitems, everything from screws, brackets, plumbing & electrical, lumber and an odd window now and then I'll never be back. For the last couple of years I went from bringing friends & family to the store, we all would have a blast btw, to coming in maybe once a month. The pricing has been increased to new in box amounts and it seems most of the help hate being there, without a Hi or thank yous. I wasn't looking for money out of the till, I wanted to return a few items I bought 2 days ago, there was a very good chance I was going to use that refund to get other items. Instead the store refused the $20 return and in so doing lost out on $60 to $70 I would have spent and even worse, the thousands I would have spent over the next 10 years. Yes I said thousands, because that is what I have spent these past 7 years.

Builders FirstSource

3.0

What a great team ! Very knowledgeable and always on point ! Reliability is key for contractors ,…read morethey work hard for all my projects and are extremely knowledgeable!

Review of Cabinet Department of Builders FirstSource:…read more I was very disappointed with BMC for several reasons. First they quoted us a price and pushed us to get this order in before the price went up by 10% on 12/3/2021. We did this and at the end of the project, we were billed an additional $496.80. We dealt with Peter @ BMC and were treated rudely and unprofessionally. I called Peter several times to inquire about this additional charge, and he told me that he would look into this price difference. He never got back to us and he would not return my phone calls. When the cabinets arrived, BMC only sent one (not young) man to deliver them even though there were many large boxes and two flights of stairs. Our contractor ended up helping with this delivery! When the cabinets were installed, the BMC crew left a mess of sawdust and bags of screws everywhere to be cleaned up. Initially, when we went in to talk with Peter about getting the cabinets, we told him the color we wanted in the kitchen. He was not helpful at all in directing us to the color we wanted and when the cabinets were installed, we had to have them repainted to get the color we wanted for an additional $2,190. My advice is, don't use BMC for your cabinets. In my opinion, they are very untrustworthy. Missoula, MT Phil Y.

Lange Tile and Stone

(1 review)

Shannon is an expert craftsman with an eye for detail and he provides excellent customer service…read more He has done two different jobs for us and both turned out simply breathtaking. He took our vision to reality each time and our recommendation could not be any higher

From the owner: Custom tile solutions for every application. Friendly and efficient, I take pride in the quality…read morecompletion of each project and great happiness in the satisfaction and joy of all my clients. Thank you for your business!

Epic Steel

(3 reviews)

This is the place for the DIYer who lives in the middle of nowhere Montana and cannot get a…read moreprofessional roofer. Expert advice and service. I had some small outbuilding roofing and interior wall corrugated projects. I gave the salesperson a small drawing with dimensions. He put together a package of all the different types of flashing I needed along with precut panels. The only small complaint I have is the smallest length they can cut a roofing panel is 42". For interior walls corrugated wainscoting height is usually 36". Small outbuilding roofs (pump shed) can also be smaller. Seems a company this large and professional should be able to do that.

Doug and the team always take care of my projects needs. Always on point and always on time. Great…read morestaff a around ! Pleasure always doing business with them

Continental Tree and Land Care

4.7

(22 reviews)

Shocked and very upset is my experience with this company. In April I hired Rob to trim 3 large,…read moreold shade trees in my backyard. We agreed on a price and I asked when he'd come out to do the work as I'd be out of town a bit. He assured me once they could get me on the schedule I would be contacted. This did not happen. I came out of a camping trip on a Tuesday after no cell service since Friday evening to find text messages from him that they were done with the trimming (from Monday!) could I come outside and look at their work, and payment was needed. Shock and upset raced thru me as I read these messages, hours from my house to be able to see what had transpired in my absence. I was never contacted, nor did I consent to them entering my property that day to do work. I'd made clear to Rob when he did the bid to tell me when they'd put me on the schedule. When I told him this he apologized and said it was a miscommunication with the office. His miscommunication is my backyard being entered without my permission and trees being cut to a degree that the shade lost will take decades to grow back. The work they did was excessive and irreversible on old trees that took decades to grow. I am shocked, upset and unhappy with the entitlement that took place on my land while I was out of town. I truly don't understand how someone would think it's okay to work on someone's land without their knowledge. In no way do I feel good about my experience with them.

So far so good, waiting to get a quote and we will see how it goes after that. The verbal quote he…read moregave was reasonable and I just need to get his written quote to start the project. I'll post again after he completes the project.

Blue Mountain Landscape & Sprinkler

Darin provides me with excellent lawn mowing and fertilizing services!…read moreRodney Berg Missoula, MT

Darin and crew did a great job in laying a pad for our shed. thanks Darin. will hire you again.read more

Inside Out Handyman

Company was incredibly responsive and helpful. So excited about our remodel and could not be…read morehappier on how it turned out.

I had a minor emergency and Chris was able to jump in and assist right away. He was kind,…read moreprofessional, and super helpful!

Deep Roots Landscape

Logan and his crew embraced a large project that included completing extensive excavation, dealing…read morewith unexpected ground water issues, and building a beautiful retaining wall prior even beginning the landscaping work we planned. The Deep Roots team did beautiful, professional work in a timely manner that resulted in a brand new yard with handsome gardens and lawns! We would hire this team again anytime.

Deep Roots Landscaping has a unique ability to capture the essence of small-town Montana charm and…read morehospitality. Despite their professional demeanor, they made me feel like we were old neighbors, and their genuine appreciation for their work and their clients was palpable. Deep Roots Landscaping excellence was evident from our initial consultation right through to the completion of the project. I received quick response for my inquiry for a bid on my project, a timely emailed quote and availability for the project to start. Logan and Ezra wasted no time in getting the job done while maintaining the highest standards of quality and cleanliness. They did not leave a mess in my yard or on the street but cleaned and organized every day. They made the entire process seamless and stress-free, and their friendly demeanor made me feel like more than just another client. They truly went above and beyond to ensure that I was satisfied with the final project. I am so happy with their work that I have asked them to come back for another large project. I wholeheartedly recommend them to anyone in need of landscaping services and have been spreading the word.

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Scott W.

16

43

15

12 years ago

Helpful staff and items in stock!

Boyce Lumber & Design Center - buildingsupplies - Updated July 2026

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they have everything at a LOW price, outstanding service, outstanding prices, if you can't find it,…read moreyou don't need it

well it's finally happened, after 7 years of going to Resource for those unique and hard to find…read moreitems, everything from screws, brackets, plumbing & electrical, lumber and an odd window now and then I'll never be back. For the last couple of years I went from bringing friends & family to the store, we all would have a blast btw, to coming in maybe once a month. The pricing has been increased to new in box amounts and it seems most of the help hate being there, without a Hi or thank yous. I wasn't looking for money out of the till, I wanted to return a few items I bought 2 days ago, there was a very good chance I was going to use that refund to get other items. Instead the store refused the $20 return and in so doing lost out on $60 to $70 I would have spent and even worse, the thousands I would have spent over the next 10 years. Yes I said thousands, because that is what I have spent these past 7 years.

Bmc Millwork

(1 review)

These guys are great! I'm a first time homeowner doing a lot of repair and remodel work and these…read moreguys have really made things easy for me. They are personable and work hard to make sure the customer is well taken care of. We even had a misunderstanding about a door I ordered, and instead of having to order and pay for another custom door, they took the old one back on a chance that they might not be able to resell to give remake the door I wanted but mistakenly didn't order. I recommend them 100%!

T Duncan’s Flooring and Remodeling

So glad we called T Duncan's Flooring for an estimate on replacing our entire house with laminate…read more Not only did Teigen respond to our query within 30 minutes, but he was out the next morning to review and price the work. He was a wealth of information about product options and wrote the estimate at our kitchen table. We even save a little by doing some of the work ourselves as he recommended. The next day we agreed on a start date that was three weeks out and Teigen showed early for five days to complete the work. And the flooring is amazing and beautiful! He even spent time with our dog so he would be less anxious with a stranger in the house! Teigen is young and motivated and very conscientious about his work and integrity. So glad we chose him over a big box store; only wish he also did counter tops!

Small independent guys are the best!! Not only did I get a wonderful recommendation on which type…read moreof floor to replace my worn and tired carpet in my basement but he also offered to help me shop for it. There's zero sales pressure and better customer service than the big box stores. I absolutely love my wide plank 20 mil flooring and it installed beautifully. My kids and dogs love it too!! Thank yiu so much!!

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Unprofessional and unreliable installers. NO service after the sale. Stay away from this company!read more

Huge shout out to Dave Corneil at Carpet Garage in Missoula! He has taken care of us with all new…read moreflooring throughout our vacation rental house in the Bitterroot Valley, along with all new carpet and LVT in our new condo in downtown Missoula. Dave has gone above and beyond what exemplifies excellent customer service. The store manager Carlos is amazing as well. Do yourself a favor and make sure to buy all your flooring needs at Carpet Garage in Missoula! Prices are amazing and the customer service is fantastic! Make sure to ask for Dave personally, you won't regret it!

Wayne Dalton Sales & Service of Missoula

4.2

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Garage wouldn't open on Saturday. I called Monday morning, techs were here by noon and replaced…read morethe broken spring within a half hour. (They did comment that it was a slow day, so probably their usual response time is longer.) I was happy to not have to replace the whole garage opening system or even the door, which are about 30 years old. Openers have improved since then, but as long as this one can be kept working that's my 1st choice.

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4.2

I don't often write reviews but I had a VERY POSITIVE experience with Montana Builders and want to…read moresave other potential customers time when searching for a general contractor in Missoula. While they typically specialize in custom homes, additions, remodels, and general contracting projects, Montana Builders was able to repair my custom siding quickly to fit my tight turnaround schedule before putting my house up for sale. Not only did they do a wonderful job, but they went above and beyond to repair a separate issue that I wasn't even aware of. The communication was timely and clear every step of the way, which I really appreciated as the 10+ other companies I contacted either quoted me a 6+ month wait, ghosted me after they said they would get me a bid, or never responded to me at all. If you want a job done well, in a timely fashion, with fair transparent pricing and less stress along the way, there isn't another custom home builder in Missoula that I would recommend.

We couldn't be happier with our experience working with Montana Builders on our new custom home…read more From the very beginning, Nathen and his team made the entire process organized, transparent, and enjoyable. Their Residential Construction Management approach kept every stage of the project on schedule, and they communicated with us every step of the way. Building a home can be stressful, but Montana Builders made it feel easy. They worked closely with us, coordinated every detail, and maintained an incredible level of craftsmanship throughout the project. It was obvious that quality and attention to detail were always their top priorities. One thing we appreciated more than anything was their honesty. Unlike so many stories we've heard from friends who built homes, there were no surprise costs or endless change orders at the end of the project. Everything was explained upfront, and we always knew exactly where we stood. If you're looking for a General Contractor, Custom Home Builder, or Design-Build Contractor in Missoula or anywhere in Western Montana, I can confidently recommend Montana Builders. They truly care about their clients, stand behind their work, and made building our dream home an experience we will always be grateful for. Thank you, Nathen and everyone at Montana Builders, for building a home our family will enjoy for many years to come.

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I was really excited to get my hardwoood floors redone after we moved into our new house. Took me 3…read moretries to confirm my appointment as we got closer to the day. We respectfully stayed out of the way and let them do what they knew best. We even got a hotel and put our cats in boarding to allow our floors to cure properly before we walked on them. After seeing the final product, I am not happy with the finished product. The spaces between boards were not properly filled. You can also feel the "fill" product on the floor when walking across it. For the money paid to refinish them, there could have been more attention to detail given to these floors.

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Wagner's Furniture & Design