Usually I have no problems with the pharmacy at all until today. They sent me a text message we…read morereceived a prescription for my husband. Called to see what was going on since I showed nothing on the app. When I got a call back the gal who called was down right %@^$ing rude and nasty. It is unacceptable to get nasty with customers who are calling about a message YOUR SYSTEM SENDS US that is wrong. If there was another CVS around I would just go to them if they had better staff. If she has a problem with her job then find a different career not give your scrappy attitude to the customers. This is not how you treat customers and I hope this gets to corporate so they can address the issues instead of just lining there pockets.

It was my first experience with this CVS. The taller older lady working at the counter basically…read morecalled me a liar. I received a call from CVS telling me that my prescription was ready for pick up. She looked me in the face and told me that the message could not have said that. That's absolutely what it said because I listened to the message and I'm not an idiot. She is a snarky, smart mouth jerk. Take your business somewhere else. They obviously don't need it.

Very clean, quick service, the staff really knows what they are talking about. They really bend…read moreover backwards for the customer. Way better than a big chain store.

Sundance is my 6 year old lab, He was born with birth defects (no eyes) and has epilepsy …read more I get the most from my Good RX coupon at Walgreens for his meds so I've shopped at the Mountain View store for a while now. It's been a struggle the past 7-8 months to get the prescriptions from the vet. Vet sends them and the pharmacy claims to never have gotten the fax. So I have to call the vet again and have it resent. Then double check that they have the new prescription. That's a management issue that needs to be fixed. It's medicine for christ sakes! A couple days ago I used the Walgreen's App to order his last remaining refill. He has to go see Doc for blood tests before he can have more. I got confirmation on the App and a text that my order was ready to pick. Today Saturday March 1, 2025 at 8AM ( I was second in line when it opened) , I went to the drive up window and a young African American woman looked it up on her computer and said we don't have a refill for you. I showed her both confirmations on my phone and she just continued to say we never had a refill for that medicine, She even suggested I was at the wrong Walgreens . She didn't even go look for the pill bottle. She is totally incompetent and her manager needs to take care of that! Unbelievable... I left and came home and got the bottle and took it to the Walgreens pharmacy on Mt Rushmore road and that lady looked it up and said its ready to pick up on Mountain View, I said I know but she won't give me his medicine. I asked her if she can transfer it to this store so he can have his meds. She called over to Mountain View and transferred us to the Mount Rushmore store. It will be ready in a couple hours she said.

The pharmacy staff were rude and dismissive. I have transferred my prescriptions to another…read morepharmacy.

yep.... good luck with this pharmacy... don't waste your time... simple tasks take forever to…read morecomplete... call your scripts in, literally, anywhere else.

Pharmacists aren't wearing masks as they're distributing medication. Even the manager on duty…read morewasn't wearing one. It's very disheartening and makes me uncomfortable during these times. I always go through drive through but I went in because I needed to grab something as I was getting my medication filled and saw that 3/4 staff members weren't wearing facial coverings properly, or at all.

I have tried all weekend to talk to someone about the pick up policy. I have not been able to find…read morethe answer online. So, I have tried calling approximately 30 times since yesterday morning. I have tried almost every department just trying to get a hold of someone. This is crazy. When I'm there, those working the slow departments are usually goofing around with another employee or texting/browsing on their phones. It was a great store when it first opened, but DEI has taken its toll, and now it's another ghetto Walmart.

It's Walmart, good pharmacy but crowded store. The lines are long and the self check out is a mess.read more

- Short on fruit. Maybe I came too late in the afternoon? Only a few options left…read more . I need my natural nutrients, nonetheless. Forced myself to commit to the full box of kiwis. - They don't have a hanger for the grocer bags. The roll is just left on the lower shelf, out of sight. + But at least they still have a roll. + Nice staff. Swift, efficient service. + Quick access of restrooms before recommencing my long road trip. + Convenient for me: shares same parking lot as Jersey Mike's.

Wow, I hadn't been to my local target in Rapid City for a while. What a total dump. Merchandise…read moreon the floor and in disarray in every single department. Then you go to Walmart which is supposedly "beneath" Target, and it's spotless, friendly staff, and in my opinion very much above the level of Target. What happened?? Target used to be a nice store!

I have used Walgreen's for decades. It was a fantastic chain until Boots bought it. They ran it…read morein the ground. I am still there, but trying to figure out where to go. Most of the good options don't have a drive through or a national presence.

If I could give the pharmacy lady I spoke to today at WALGREENS ON MT. RUSHMORE ROAD a personal…read moregrade it would be -5 stars. So rude and unprofessional. Can't believe they are allowed to be this rude. Been going to this pharmacy for years now, usually no problems. Today was completely different: RUDE, RUDE AND MORE RUDE. With her attitude she should not work with customers.

This is a great little pharmacy. The pharmacists and staff are responsive and friendly. The…read moreability to get immunizations quickly, in a private room, is greatly appreciated.

Worst pharmacy in town. Rude employees. Employees act as if you are interrupting there day. I…read moreneeded to fill a prescription one day earlier than their policy allow. I could refill a prescription, a very critical medication, on Monday. Unfortunately, that Monday they are closed for a holiday. Had to wait until Tuesday, could've been a very bad situation for me considering the medication. I live out of town and it is approximately a 60 mile round trip. Told them I could do my errands on Saturday and that would be one day early. They wouldn't make that one day exception to their rules. They are more concerned about policy than patients health and convenience. The other review they have is from a doctor, I'm sure a friend of owner. They must have enough business to be comfortable treating and losing customers this way. Running out of these types of meds is playing with fire.

Always quick, friendly, and helpful. I've been moving my meds from mail order because I prefer…read morehaving a staff that knows me and my family.

SLOW on new prescriptions. If your doctor calls it in do not expect it to be ready for at least 3…read morehours.

Best place to purchase fuel in Rapid City. We were able to fill up our 32' RV towing a Jeep…read moreWrangler on the far right pump and get out, which could be tricky. Figured while there we would eat a slice of pizza but the snack bar was closed for remodel. Then we figured we would just get a rotisserie chicken again closed down for remodel. Oh well at least they are updating the store. We did make a few purchases and found some cheap South Dakota themed sweatshirts at a good price. Will definitely return.

November 11 2025 Rapid City sd…read more We buy everything we need here with my mother and my son. It's a big store. They have everything for different countries. Different food. We love this store. The fruit the steak are very fresh. We love this.