I was in awe at the appearance of my car when I picked it up today. I had the interior, exterior…read moredetailing as well as the engine cleaning. Looked like a brand new car when I picked it up. I was able to drop it off last night and it was done early as a result. Super easy going people to work with. Highly recommend.

Amazing work my car looked amazing better than new very professional and I will be a repeat…read morecustomer thank you for the world class customer service Brandon

OUTSTANDING CUSTOMER SERVICE AND CARE!!! Chris thoroughly went through my vehicle after another…read moreshop had repeatedly fixed the same problem multiple times, charging me more and more each time they tried. Chris identified the issues and the issues the other shop missed. Plus Fricke's went above and beyond what was needed and did not rape me on the cost, in fact well within (under) reasonable charges. Chris kept and showed me all the old parts and the wear/problems/questions with them. My car is back and it's been over a month and the car is riding/running as if new with the knowledge he backs all his work! YES, Stop by Fricke's in Mount Gilead and talk to them about your automotive needs, I don't believe you'll regret it!!

This is the best customer service around! This business helped with my daughter's car on more than…read moreone occasion. Thank you!

Best ever car wash experience that I've ever had in decades. The drying crew takes special care to…read moremake sure that everything is properly cleaned and dried off before you leave the car wash. Excellent service

This shop is hands-down the best there is in central Ohio. I have had Austin and his crew tent many…read moreof my vehicles and have never had dirt or any issues. Highly highly highly recommend them for your tent needs.

Customer service is way below par. I had my windows tinted 4/27 and everything went great. The…read moreinstaller (owner) said wait 3 days to roll your windows down and to let the tint adhere to the windows/get all the bubbles out. Great, right? Not exactly. After 3 days I noticed a defect on 3 out of the 5 windows. 2 of them had bubbles, and 1 had a botched cut at the bottom corner. On 5/7/2012, the installer redid the ones with bubbles but refused to redo the one with the bad cut. He tried to cover it up with what looked like sharpie and I told him to take it off because it looked worst then just the bad cut. I complained again that I was not happy with the solution and he still refused not to fix it. I also overheard him say that this is a shame to undo a good tint job to fix these minor things and complain to the other guy that was working there. Overall, I am shocked with the customer service that is supposed to have 30 years of experience. I am submitting a BBB complaint on this company.

My mother was in Ohio visiting my sister when she needed her tire patched. She got back to Virginia…read moreand it was still leaking air, but it was even worse than before. She took it to get the tire replaced and they said it had never been patched and that the screw was still in the tire. So my mother not only paid to have her tire patched that was never done, but now she has to buy a whole new tire. I wouldn't recommend going there, go somewhere else where you'll actually get the work done that you've paid for and won't be lied to. Charging a customer for something you never did and lying to them isn't okay!

Was traveling from Indiana to New Jersey when I had a leak in one of my tires. Called Randy's and…read morethey were able to see me right away. They patched the tire and I was in and out within 20 minutes. Super nice people.

I highly recommend Precision. It is a locally-owned business with outstanding service at a…read morereasonable price. I take all of my family's vehicle to Precision for regular servicing, brakes, and tires. Precision was recently voted the best auto repair shop in Marion County

Words such as honesty, integrity, and quality workmanship, are but a few words that aptly describe…read more"Precision Auto Repair and Towing" located in Marion, Ohio. I have dealt With this Auto Repair Service for several years and have always been treated fairly and have come to accept the fact that these are people you can trust. Members of my family also make this their home for auto repair and are equally satisfied. I would highly recommend this business to anyone in need of auto repair and service.

if I could do more than five stars, I would. From the moment I called them to schedule an…read moreappointment to have my window They have been everything you would expect with customer service. They were easy to talk through everything with they were able to get my ASAP. They got it done in one day. And here's why I would say I would give them more than five stars if I was able to. When they went to go install the new window, the wrong window was delivered to them and by wrong I mean the windiw tint was the wrong tint . They took it upon themselves to call me immediately and talk through that. They even contacted a window tinting company and had the window correctly tinted at no additional cost. It was an honest mistake not even a mistake. It was just an accident instead of them saying hey sorry bring it back another day or we have to keep it for longer. They went above and beyond and asked if it was OK for them to go get the window tinted correctly.!

They got me in for a broken windshield not long after I called. My car is newer so it also required…read morerecalibration. I had planned on getting the glass at Safelite then recalibration elsewhere, but they required I do both there and were almost $300 more than Eric's quote. I received a new windshield, recalibration, and new wipers for about $731 total. I brought the car a bit before 9 am and it was ready at bit after 1pm. I didn't try going through my insurance as I didn't want that hassle or risk increasing my premium. Nice staff and good quality work.

My salesman Drew did an outstanding job from start to finish. I am an out of state buyer and had…read moreplaced an order for my vehicle back in late 2022. Drew put up with all my pestering and came through with the vehicle being delivered from the factory within 30 minutes of my plane landing in Columbus, Ohio A little drama over the finances, but we were able to resolve the very next day when I took delivery. I left town around 1 pm and drove it all the way home to the west coast. This is a small town dealership in Galion, OH. I would highly recommend Drew & Donley Ford of Galion, OH for your next vehicle purchase.

I'm on a cross country road trip and our new Expedition decided the drivers door didn't want to…read morelock. I will handle the primary issue when I get back home, but needed a key cut as it was delivered to me by the selling dealer as a blank. Dropped by Donley at the recommendation of family. This is a small dealer so they were unable to cut the key, however, the folks in service and parts were super helpful and friendly. Got me the code needed to get it cut, and provided recommendations of where to get it cut.