The order taker didn't explain what a "certificate is"...just added it to the invoice...I would…read moreexplain that as an option and let the customer decide. When I picked my car up, he said, turns out we didn't have load range C, so we just installed load range E instead...telling me they are less expensive due to mass production. Again, not telling me what the difference is in terms of how I drive (again, call me to discuss). I kept the tires and the certificates...but walked away feeling like I was railroaded and should have made a wiser purchase...Fool me once!

Professionals in every sense of the word. I was also impressed by the way that they gave me…read morepersonal attention despite the fact that the store was crowded.

Fast, friendly service! I had snow tires installed with an appointment lasting less than 30 minutes…read morein and out!

Had a punctured tire 41 miles away, out in Castle Danger. Drove back on my spare the next day…read more Called at 8am and had an online appointment at 12pm scheduled. Ed said over the phone if I showed up, they'd help us do everything. Appointment wasn't officially scheduled until 2:28 for that 12 appointment which makes 0 sense unless you're a time traveler. They put a new tire on and disposed of the old one for $107. I had to do everything else out front on my own, in the snow/sleet. They helped get the lug nuts to torque spec for free at least, when I pulled around. But, I feel I should've been deducted the labor charge after all of that and only paid for the tire itself. I get that you're busy, but it seems painfully obvious that you're prioritizing higher paying clients and not an emergency who needs to drive another 180 miles to get home. Thanks, but no thanks.

Everything was done promptly and perfectly had a reasonable charge. I highly recommend these people.read more

The guys were super accomodating of my schedule and ready to help any way they could to service my…read morevehicle when I needed last minute work

Had a flat when it was -30, swooped up a new tire and went in asking them to mount it. Figured…read morewould be awhile, they got me in and out before I could drink a soda in their waiting room. Was nice and cheap too

I am from Duluth Mn. Do not buy tires from this company if you want a warranty on them. I bought…read moretires from them and noticed the tread was wearing out faster than expected so i went to them and asked them to warranty them. They said they did not write the mileage on the receipt so could not warranty them. I explained that it is not my fault and they said they just started to put mileage on receipts last year. I said this is not right, how many warranties have ya dishonored because of this suspicious practice. All they would say is we can't help you.

My boyfriend and I were traveling in Duluth. Almost four hours away from home and our car broke…read moredown. We called so many places and perfect timing was the only place that said they could get us in right away. They used their personal car to drive us to a car rental. I can honestly say I have never met a nicer group of people. They did an amazing amazing job on his car and helped us save so much money. Truly an amazing place with amazing people.

What a pleasure to find mechanics as honest, friendly, and knowledgeable as these guys. I'm from…read moreArizona, visiting Duluth. I'd like to take Perfect Timing back with me! DJ Parry

I ordered new tires on May 16th and was told I'll get a call when they come in on May 24th and I…read morewould get a call. I thought great! The 24th came and no call, so I decided, why not, they forgot. My tires weren't in but he was hoping to get them in by Wednesday or Thursday. I was disappointed but thought OK. I called Wednesday, nope, Thursday, nope. But the guy on Thursday did say the tires would be on May 31st. HUGE BUMMER and again I was told they will call me when my tires are in. Tuesday comes, I wait until around 3ish and call since I hadn't received any calls as promised. They are in! Well look at that!!! I secured a ride home and brought my car there so they could work on it at their leisure and I would pick it up when it's done. When I got there, he said what's your last name? I spelled it and he said it will be done tomorrow. I asked if I could get a call because I didn't get the call they were in. He said we'll call twice. OK . Next morning I get a call they are ready so I paid with the guy on the phone, hoping i could get 2 people to get my car so I didn't have to drive up town again. No luck. I run in as it's getting closer to 5 and I said I'm here for my key! The guy by the door didn't look at me and said, receipt and key are in the car and you're paid. Bye. I left and I didn't hear the notification I usually get when I open the door and it will alert me a key was left in. I shrugged it off thinking that they must have turned off a notification. I drove home and went through my car and my keys were there. I was pretty upset. I thought I was done with this company. I called at 7:30 this morning and asked if my key was there. I was told they were in my car and I couldn't find them. The guy said, oh they are here hanging on a hook! Well Looky that!!! I asked a friend to get them so I didn't have to drive all the way up town again. I will never use this company services ever again. I also will post on any social platform how crappy customer service they have. I paid 1k for my tires and I was told misinformation, treated like I was stupid and bothersome. I support small businesses 100% Not this one. I should have went to a corporation who could have ordered my tires, got them within a few days and would have been friendly.

Broke down without a lot of options. Donnell helped find a tow truck, got the parts and fixed the…read morecar in time for me to still get home. All with great service and a great price. i know I wasn't on the schedule for the day, but they went above and beyond to make sure my truck was fixed. I really appreciate their care and attention.

From the owner: Perfect Timing Auto Repair proudly serves the local Duluth, MN area. We understand that getting…read moreyour car fixed or buying new tires can be overwhelming. Our goal is to provide every customer with excellent service while keeping their vehicles road safe and providing you with an honest and professional service. Let us help you choose from our large selection of tires. We feature tires that fit your needs and budget from top quality brands, such as Michelin®, BFGoodrich®, Uniroyal®, and more. We pride ourselves on being your number one choice for any auto repair.

Used to be very good now with the new owners it appears that these employees know very little about…read moreCar repair also raised prices I would no longer use this shop

I really planned on keeping doing business with them after they took over from Pete but after they…read moredid a bad break job on my truck that cost me $900 I will no longer be there customer.