Trustworthy mechanics are hard to find. These guys are the real deal. Don't listen to the trolls and their 1 griping. I've watched them go above and beyond time and time again. Even seen them decline to do work when it wasn't needed. They remember me by name when I come in. read more

I've had these folks working on my vehicles for more than 20 years. Very good communication, pricing is fair. Service is on schedule.

Horrible experience. I took my truck in to have my oil and brake pads changed. They forgot to put the lug nuts on one of my tires. When they went to test drive, the tire came off and destroyed the entire fender and caused additional damage to the hood, door and bumper. They had my truck for a week to fix it and left me with a loaner truck with 230k miles on it and tons of issues. When I finally picked my truck up, they charged me $1100 for the oil change and brake replacement, total ripoff. They did absolutely nothing to make it right to me. They even charged $350 for labor even though the labor was done incorrectly. read more

they charge a lot of money for doing very little,told my son his balljoints were bad and they were going to charge a lot of money,my son brought it somewhere else and it was a broke bolt on the sway bar[ cheap fix] they told me i needed an o2 sensor and after over $200 dollars on their computer it was a catylitic converter,,still not fixed,,,,i had them put front struts on my truck,but after they charged $118 they said they wanted another $600 to install my struts i brought them,so after i paid them $347 ,,nothing was fixed on my truck,rick siiter sr read more

The entire staff, including the owner, were the most professional and understanding, and helpful people my wife and i could ever have expected after our car got towed here and we found out the engine had blown on the way up to the Boundary Waters. They were closed on Sunday, but they got us on the lift when they opened their doors first thing in Monday morning. Also, the owner was willing to drive us anywhere, even to Duluth had we needed that. Luckily we had some family who could help out. It was nice knowing they would go to any length to accommodate us. Thank you guys! read more

I'd give no stars if able. Had our winter truck there for about 4 months. Called many times for updates and received run around answers and rude statements that they will call when they are ready. We just got it back and truck won't start. Literally made it from the shop to home and that's all that $1600 and four months will get you. Save time and money to go anywhere else. read more

Every time they have done work for us, it was less cost than we anticipated. If they can save you money, they do. Very courteous and do a great job we are return customers and are satisfied every time. Highly recommend Cloquet Service Center read more

Had an alternator that was bad. They gave a quote same as ending price, work was done in 24 hours. Also had a 3 month warranty on their work (and informed me of the warranty on the part) and to call them if there were any problems. read more

I have brought multiple cars to Cloquet Service Center over the past 19 years and will continue to do so - my expectations are very high. I have had courteous and guaranteed service over and over. When I call Courtney or George, they are flexible and accommodating in getting me in as quickly as possible. If I need a ride to work, Cory is more than willing to help me out. I have many years of experience with automotive repair services, and I have recommended Cloquet Service Center to many of my coworkers, family and friends. read more

Brought my car to cloquet service center after other shops could not figure out why my car would not start. after only a half hour they found out it was the timing chains and quoted me. it was a bigger job to do and after 2 days i had my car back and it ran better than it ever has before! very friendly service at the counter with mechanics that will even bring you in back to visually show you the problem if you dont understand. after everything i will always bring my car to cloquet service center and will refer anyone to go to this shop! read more

Did they fix my car? Absolutely. So why the one star review? Because they are liars. I was repeatedly told repairs would cost a certain amount and then charged more when they were completed. The first time was only $30 dollars. I wasn't super happy but I figured fine, not that much and at least it's fixed. I then decided to have them do a more extensive repair since they quoted me a price I could deal with. Repairs were done and suddenly that quote went up $180 even tho they didn't find anything unexpected. I was aghast- it was way over what they initially told me. I brought up the previous conversations we had, and the fact that I had already invested close to $400 already. The contact I spoke with, Courtney, categorically lied and said I must have misunderstood. I did not misunderstand and after speaking with locals it was clear this is their MO. If you go there, make sure to get EVERYTHING in writing before they fix you car. read more

Terrible. Wrongly Diagnosed, Overpriced Parts, Overpriced Labor, Lied. I had my car (212,000 miles on odometer) towed there when it broke down and they told me it was a fuel pump and would cost $850-900 to repair and that the pump itself was $500. I was absolutely shocked at the price of the pump alone but they told me that "pumps aren't cheap nowadays". I said at that price I would just have to junk it as it wasn't worth it to me to spend almost a grand on such an old vehicle. They sympathized but charged me storage fees, diagnostic fee and then I had to pay another tow back to my home. I started calling around because $500 for a pump seemed outrageous. O'Reilly had one for half the price and I found one online for even less. I called the garage and questioned them and they said "well, yeah if you want a CHEAP one." I said, "you knew I was concerned by the price and that my car is very used and high mileage, yes I would have wanted a cheap one" but getting a cheaper pump was never an option brought up by them, they basically just told me that was the way it was. Then doing some more research, we found out that there is a plug that can sometimes get corroded and stop the fuel pump from working. My husband and step father found EXACTLY this wrong, cleaned it up and the car is running just fine. I called Cloquet Service center again to question them about this and what they would have done once they realized this, would they stil have charged me for a fuel pump?? They said, "well we wouldn't have known that until we dropped the fuel tank and got in there.".... my husband and step father NEVER had to drop the tank to find and clean the plugs. They would not have known until they replaced the fuel pump and it didn't work. Also, I pointed out that they never once said it could be anything other than the fuel pump...even after I was disappointed on the phone with their diagnosis and told them I would most likely be selling it for junk. I feel they lied to me and nickle and dimed me. Always question the price of parts and always ask if it could be anything else. read more