1. Bracken Handyman Service

1. Bracken Handyman Service

0

Pollock Pines, CA

Bracken Handyman Service

5.0 (7 reviews)
Closed 8:00 am - 5:00 pm
Updated 2 months ago

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Response time

1 day

Response rate

100%

Services - Bracken Handyman Service

Appliance installation

Appliance repair

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American Eagle Roofing

American Eagle Roofing

4.6
(119 reviews)

I cannot recommend this company enough! Friendly and professional, everyone I had contact with were…read moregreat. When my family moved into our house, we already knew our roof would need to be redone and we hoped to get it to about 5 years post move in time. At year 4, our roof sprung a leak and so this was the first time AER came to the rescue. Chris Stohl got our repair coordinated quickly and efficiently but confirmed this was just buying 1 season. That next year we sprung a different leak but were just months away from it being the most perfect time financially. Chris came out and actually helped to tarp our roof to get us through the rain. Talk about above and beyond! I told him that we would do the roof that summer and he got a quote prepared. We did get some other quotes in the meantime and AER just was top to bottom better with warranty, materials and price point. We went with AER and they put our job on the exact week we needed. Megan and Rebecca coordinated the process the entire way. They were preparing us for all the expected noise, logistics and material delivery practically every day leading into the start day. When work got started, each inspector and crew member were polite and efficient. Our new roof went in perfectly to what we had expected. After project finish, there was a problem with dealing with the county office, through no fault of either us or AER (thanks former home owner from 20+ years ago). Rebecca and Megan did an awesome job communicating everything and thankfully the project wrapped up peacefully. Again, simply, AER took great care of us and helped to make sure everything went smoothly. We are looking forward to many many years in this home and rest easy with the security of AER quality promise. Thanks again!

Overall, American Eagle Roofing was pretty good for our project. There were a few things that added…read moreup that made our experience a little less than stellar. About a year ago, I reached out about a potential leak, and Chris came out to assess the roof. He was incredibly honest and mentioned that he couldn't see anything that would lead to a leak. Still, he provided estimates for a partial fix, partial roof repair, and full roof repair. We ended up not needing the service but appreciated the honesty. Fast forward to this year, I reached back out to Chris for another potential leak, and he came out and assessed the situation again. This time, there were noticeable signs of leaks but nothing that was too concerning. He provided quotes for various options, and we felt comfortable moving forward with one of them. After this is where things started to not go as well as we thought. Once we signed the contract, we were issued an invoice for the deposit. As soon as I received it, I paid it the same day (almost within minutes of receiving it). Several days go by, and I don't hear back from the company to schedule our repair. I call the office, and for some odd reason, they cannot find confirmation that I had paid the deposit. I reassured the office that I had, as it was debited from my account, and I offered to forward the receipt and to have my bank verify that it was debited in the amount and to the correct vendor. They issued another invoice for the deposit as I was on the phone trying to dispute this, which was eventually cancelled, but it was a little annoying. After I forwarded the receipt, they scheduled our repair, so I assume they found the paid invoice. As someone who uses Quickbooks for business purposes, this is not something that's hard to track or find. So, I'm very surprised to have run into this situation. The morning of the scheduled repair, we received an email that said the crew would not be showing up. We were surprised because we did not receive prior notification that this was going to happen. My husband had scheduled his work week around this, so that he could be available for any questions or concerns. When we called the office, they said that they had called and left a voicemail, which we confirmed that we did not receive. They did, however, look back at their records and said they had misdialed and apologized. Again, for something that was last minute, we were annoyed again. On the day of the repair, Chris texted us, notifying us that we may be charged an extra $500 because their truck couldn't fit in our driveway. This was incredibly frustrating because that was not something he or the company mentioned would be an issue. In fact, Brad came out prior to install to inspect the old roof, measured our driveway, and even left his tape measure in the driveway! We called Chris and expressed our frustration at this, and he apologized and said they wouldn't charge us for this. If there were structural issues outside of what they initially found, I would understand, but when they clearly measured our driveway and left evidence of that and failed to notify us of this, that's a different story. Per the multiple project emails sent to us, there was to be a walkthrough and inspection from the crew's manager the day after they finished the roof installation to ensure the work was to our satisfaction. This did not happen, nor did anyone reach out to us to schedule this. Instead, we were immediately issued an invoice for the remainder. We had noticed several areas that looked very sloppy (I assumed this would be the case given the crew seemed very rushed by the end of the day and diminishing sunlight), so we called the office to have someone come out to walk through and inspect the finished work before we were willing to make our final payment. Brad came out and noticed the same issues that we had, and he took his time to get those areas fixed, which we appreciated. Overall, we are happy with a new roof. However, all of these little things made our experience not as great as we would've expected for the amount of money we invested.

Roof Geeks

Roof Geeks

4.7
(12 reviews)

David was prompt for the free estimate and inspection. Upon drone inspection, he determined that…read morethere is no need for any roof repair. No charge. Nonetheless he was knowledgeable, courteous, and just easy to work with. I would seek them out for any other roof issues.

Ryan: 6/5 Ryan! Ryan was our main guy who removed and…read morereplaced our broken concrete tiles and cleaned our solar panels along with many smaller items. Ryan was very careful and communicative throughout the process and I felt very taken care of. Estimate Process: 5/5 Getting our estimate went great (minus the price haha). Roof Geeks came in the HIGHEST of all of our estimates, but they were head and shoulders more meticulous in their estimate as in actually getting on the roof, taking photos, and giving an actual line item breakdown. This provided transparency so I went with them. End-to-End work: 4/5 I had a few issues come up during the closing process. Some small items were missed (but resolved by the closing process, so the checks and balances implemented by Roof Geeks is in the right place), but where I had concerns was during some of their final processes, some issues/damage occurred. I won't go in to detail bc when I contacted roof geeks, they came back and resolved the issue immediately without fuss or excuses. My only suggestion to roof geeks is to have a supervisor on site during the entire latter half of the cleanup process to remove the burden on your clients of documenting issues/concerns and then having them confirm a resolution is coming in a timely manner on their own. That was needlessly stressful but was handled with grace by roof geeks. Overall, would recommend.

Straight Line Roofing & Construction

Straight Line Roofing & Construction

4.6
(329 reviews)

Excellent work, beautiful no problems, very professional, good value, everything passed inspection…read morefirst time

**Above and beyond roofing work -- highly recommend!**…read more Jason Hope, Cris Espinoza, and Tommy did an outstanding job on our roof. They set clear expectations from the start and communicated well throughout the entire project. They worked hard and were completely responsible and accountable. At one point they accidentally broke a skylight, but instead of cutting corners, they went above and beyond to get it repaired properly and made it right. They also cleaned up thoroughly after every single day of work, which we really appreciated. The finished roof looks even better than it did before. I also want to recognize Jose and Adrian. When the inspector required additional work on the roof, Jose took the time to clearly explain the cost differences so we knew exactly what we were paying for and why. I had a lot of questions about the cost breakdown for the sheeting, and it was pretty confusing to me, but Jose was so patient and kept explaining it different ways until it finally clicked. Adrian set us up with our initial consultation and spent over an hour working through pricing with us to get us a great deal. He respected my budget and kept it at the forefront the whole time, which made me feel truly seen and heard. Anytime I had a question or needed help with financing, he was there for me. This whole team was trustworthy, detail-oriented, and easy to work with from the first consultation to the final walkthrough. Highly recommend!!!

Bracken Handyman Service - handyman - Updated July 2026

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