We had a beautiful Victorian home in Delaware, OH. Our agent only stepped foot in the house for 30 minutes when we interviewed him. Had 2 family members call to inquire on home when it was active- calls not returned. Cancelled an Open House without notifying us, I explained to 5 people who were there for Open I'd just found out 5 minutes before about cancellation. Said he cancelled the Thu before but have an email from him Wed night, the Open was a great strategy coupled with a small price decrease. One couple from Bexley said they'd flown in their daughter from WI to see home. Another friend called during Open to ask why it wasn't Open as shown on all website, including Remax, call not returned. Closing occurred and agent didn't show up, or even congratulate us by phone, email, text- my husband and I were surprised. Not a good experience and we were clearly not a priority even through our home was listed at $425k and sold for $415. As note, this is my first complaint ever on a professional in any business. read more