Pros- CLEAN and…read morevery big space. Staff are extremely nice and welcoming. Very professional. Convenient location Cons- On multiple occasions phone call was not returned 24-48 hours which is really inconvenient-especially if you work a full time job. And they close Friday- will play phone tag for 1-2 weeks And i know you should expect to wait a while. But when you again work a full time job that has the same schedule as them. Iv been put in a room waiting with a blanket covering me for 50 minutes Expect to be there start to finish a min of 2 hours. Even just for a check up.

The staff is great but corporate requires you to leave a credit card on file and if you refuse they…read morewill dismiss you as a patient. They have an imagining Center too that requires you to have a credit card or you are dismissed. I have been dismissed today. Oh,well. I give it a 1 because of the credit card requirement.

Excelent practice! The staff is wonderful and helpful making me feel comfortable. No wait, was…read morecalled in less than five minutes after I checked in. I am so glad I found this place. Carmencarmenfindlay

I am new to the area and needed to find a gynecology practice. Had my first visit today and was…read morevery impressed with the personable, efficient and friendly staff. Lindsay made me feel comfortable and welcome as a new patient. Felicia was especially helpful and my examination went smoothly under her care. She is knowledgeable and a good listener.

Nice caring team from the front office to the back office. You can definitely see how hard they…read moreall work. Ms. M, is super helpful at check in. She's always smiling, even when you get to witness rude people coming into the practice being nasty with her. Don't know how she does it but she does it. Dr. Jothi is lucky to have such a supportive team. The vaginal rejuvenation service is hands down one of my favorite best investments for myself!

PA Kandyze installed confidence. She had the most amazing bed side manner & made every moment…read morecomfortable. I had expressed a concern to my mother re. PA Kandyze being a new PA, however my mother commented "that's GOOD! She'll be fresh & just out of the most recent studies!" I took a chance & am very happy. Then I had the pleasure & honor of meeting the GYNO; double board certified, known as Dr. Jothi 2 days later when I needed clarification. She had the most unusual combination of radical kindness & wisdom that seemed to permeate the space. Front desk: Mirella was polite, efficient & helpful w/ a modest sense of humor. Kelly the $ person was also efficient, direct communicator, & most helpful. They have a spa filled with ALL kinds of beauty enhancers/procedures & I'll check them out next time I'm inside. A southern belle came out to pitch in while front desk was busy & she works in the beauty area-not pushy- but available & a worthy advertisement. Thank you all. Barbara E.

I am impressed with the level of competency, efficiency, care, and professionalism of this place…read more My apptmt time was 8:45. They took me back before my actual apptmt time (8:40) and I was out of there within 20-30 min. No joke. But Dr Alvarez still spent time covering everything and he was so professional and friendly. I had never had a guy Gynecologist before but made me feel extremely comfortable. Alll of my prescriptions and orders were efficiently filled. Highly recommend!

Horrible client experience!!! I have been to the office three times as a new patient and all three…read moretimes they put me in a room and left me there! The first time I waited 30 minutes to see the NP. The second time I waited 40 minutes to see the NP. The third time I waited an hour to see the doctor and still did not see the doctor and I walked out and they literally didn't care! All the receptionists, techs and doctors have a rude nonchalant attitude! it's an awful practice!!!! please do not go there.... Not to mention the office is WAY outdated and dirty!!

I tried to book here twice. Both times I showed up they said they had no record of me having an…read moreappointment even though I checked the number I called last week and it was the same exact number as their business. That's OK because my coworker said she went there and they missed her cancer diagnosis she had to go somewhere else and they finally found it.

Nice staff, extremely odd billing. I was told I needed to pay in advance for my child's birth. I…read morewas already overcharged for ultrasounds and was only 14 weeks pregnant so I didn't feel comfortable pre-paying. Plus, what was I pre-paying for during the birth exactly? Was it an epidural? Surgery? When I spoke with the doctor, she said they charge clients in advance because she didn't know if I would return to her office after giving birth. Seems like new clients are paying for the mistakes of past patients who never paid. It has been the only office that I have experienced this and would encourage anyone who's looking for an OB for maternity to look into billing, and preferably find one who bills AFTER you give birth, not before. The first call I made to a new OB said they always bill after and that's something that I'm comfortable with.

I came in for a checkup and to have my hormones tested since I explained I've been having peri…read moremenopause symptoms and asked for a full hormone test. She didn't even check testosterone. And she spent 2 minutes with me. Best part of visit was how quick the papsmear was but that was all. And no one called to follow up on my lab results or anything. She didn't even discuss any of my concerns that I spoke to the nurse about who took my vitals, which included pain, hormone issues, etc.. She left after papsmear and that was it. Waste of almost $200 on labs which was also much more in house than what I would have paid at Quest.

This business now has an AI call process, which after answering many questions it finally allows…read moreyou to leave a voicemail message with what you're calling about. I had an urgent concern and was a patient there previously. I left two messages and never received a single call back. There is no ability to speak to a person , which is a huge red flag as to the quality of their patient care.