A few months ago I moved back to my native town and, like I used to when I lived here before, I…read morestarted to shop at the natural foods store again. I was excited to support a local small business, and even though their prices are a bit higher than other big box stores like Whole Foods who is now owned by amazon, I was willing to budget that in for the sake of keeping my shopping local. Plus when you factor in gas expense to cruise up to Orland, it just made sense. However I'm sad to report that over the last 4 months or so I've had some negative experiences with this store, despite their winning attributes. First, there were 3 separate occasions where I asked about specific items they did not have currently available, and asked if I might place a special order through them as to support their business (instead of going through somewhere like AMAZON, eye roll) Unfortunately, on all 3 occasions they took my contact info and told me they'd be in touch, but only ONCE did they ever actually follow up with me and it was literally months later... so do you think I called them back? NO! They clearly did not want my business. Mind you this was for animal food, an ongoing expense that I'd much rather pay a local merchant for rather than ordering online. Month or so later I have another more significant negative experience with their cloth face masks. These are so cute and it's amazing to be able to purchase one made by a real person local to the region. I was so jazzed. Unfortunately these masks were not labeled by size, had no distinguishing pile or anything, leaving me to logically assume they were one size fits all. Long story short I ended up with 3 out of 5 that I purchased that are kids sized. With no kids I have no use for these. I asked to have an exchange and they said because of the virus they could not accept that. I asked if they could at least credit me the $15 expense since that's how much I was out and the manager said no. Continuing along with what happened, the manager told me she didn't appreciate my "threats" or how I was talking about the business and told me I was being disrespectful. In reality, I never raised my voice, used fowl language, nor distributed a single threat. What I DID say up until that point was that I did not feel like they appreciated or valued my business because of this and the past 3 attempts to order specialty items through them and that if this is the kind of customer service they deliver then I'm going to have no other choice than to take my business elsewhere. And she responded like THAT! How much more disrespectful and non responsive could SHE be? So I found myself being verbally attacked by a member of management for bringing very real, every day customer service concerns to their attention in a respectful way. How dare I?! It's clear this store cannot take constructive criticism nor do they value their customers. I truly do not appreciate the tone I was met with. Moreover, the conversation finally resulted in her saying she'd credit me the $15 but it was only because she was being forced to in order to make me happy and it would be the last $15 I spent with them.... (I'm serious that actually happened.) I NEVER was disrespectful to this woman, I just told it like it was and in a level tone. I don't believe in screaming at customer service representatives... After she said that she quickly back pedaled and said "after that if you choose to continue doing business with us that's up to you" Overall I'm extremely disappointed at the LACK of customer service I've experienced over the last few months at this store, not to mention the judgey, prissy manner some people who work for this business seem to portray to those who might look and talk differently than them. I feel completely undervalued by this business as a whole and I will not even take my $15 credit there. They don't deserve any more money from me. As unfortunate as it is, I'd rather take my money to the box stores at this point... if you know me, that's a pretty intense and out of character statement. I hope for the store's sake that they learn to improve their customer service and build long term loyalty... As I tried explaining to the manager, that's how small businesses survive. With how I've been treated and dismissed on repeated occasions over the last few months, however, I'm not so sure they will... too bad, even though their selection is kind of small and lacking with certain things, they had potential in my book. After this outright disrespect? Not anymore. Never. Again.

Absolutely loved this little health foods store. They had a great variety of items. I will most…read moredefinitely be back!

Very friendly and knowledgeable there. Starting out my journey I was very overweight and felt like…read moreI was always judged when I went in to nutrition stores but not this one. The other stores were always intimidating to go in to. Maybe it was just me but I got over it going to Grit Nutrition. Also, I don't feel like I'm just being sold something just so they can make a buck.

This place is awesome! Been coming here for years. Definitely the best sup shop around!read more

Great when they are actually open! I've come to this place twice in the last month either not open…read moreduring business hours and now I'm here no one is in here and the door is open for business. Few people are waiting this place is great but disappointing at the same time

Your hours say you're open yesterday and today. Been calling all day no answer. Yesterday I drove a…read morevery long way because again after double checking your hours it said you were open about 3:00 p.m. absolutely no one was there! Please let me know what's going on. For the most part I love this place but kind of frustrated right now.

First time coming here. I'm always a fan of checking out and visiting health food stores whenever I…read moreget a chance. I can't believe this place has been around since 1995 and I've never bothered to visit. Parking can be a bit of a Hassle since it's in a busy strip Plaza. A cool pro I would say is that they have great healthy / hard to find alcohol options like for hard cider enthusiasts like me. I do think snacks, food and drink options are pretty limited if you're here for personal shopping. Good selection of vitamins and supplements. Staff here was very friendly! Overall, not a bad store! Worth visiting again. 3.8 stars!

excellent service, an awesome people that work there. Fast service they have lots of knowledge..read more

Great location, polite staff, nice atmosphere,and fantastic selection of modern and new brands,…read moreespecially with the energy drink and hydration. Found a couple gorilla mind much cheaper than local gas stations! Glad to have their loyalty and reward program too, haven't been here enough but assuming it'll be decent.

First off, I love that the staff were cautious with the pandemic. I applaud them for being…read morecareful. I'm still new to fitness based nutrition and they were so helpful. The protein powder they recommended is now my new favorite! I was pleased with everything I bought and even more pleased that they had the items in store that I was looking for.

Got supps!!! Supplocker is the go to place to get your supplement needs. I was looking for a…read moresupplement that a few carried, in fact the place I was getting it from no longer carried it until I found Supplocker. He got what I was looking for and more. And let me tell you with the supplement industry it's a hit or miss and his product is a hit. I can't ask for more. Put it this way, using his product and his help, unplaced first in my age group and 2nd in open. Mahalo

From the owner: Eliminating the cheesy sales pitches that fill this industry with filth, and distrust, I single…read morehandedly only choose the brands & products that I would take myself, and suggest to my clients that display my credibility by their results, overall health, strength, and performance. Discounted Vitamins, Supplements, Private Label Brands, Wholesale Vitamins & Supplements, and MORE! -Christian Edwards S.N.S.

This place is the ONLY shop I've ever found in Chicago and suburbs that carries what I used to…read morepurchase when I lived in the city several years ago. I am about to make a 35 mile trip just to pick up some product. Thank you for being the best out there Life Spring!

I shopped at Life Springs quite a bit when I lived nearby…read more Since then I have moved quite a distance away and dont have a good health food store in my area, so I am forced to buy online. Today after putting in a good sized online order, I was curious to check how prices lined up with Life Spring. I still have some containers of supplements I bought when I was last in the area so I was able to make comparisons. TO MY SURPRISE, THE PRICES AT LIFE SPRING WERE EQUAL OR LESS THAN THE ONLINE SUPPLIERS THAT I THOUGHT WOULD HAVE BEEN CHEAPER! So, to anyone tempted to save money and buy online, forget it! You will do as good or better with Life Spring! Plus, you will be dealing with some real nice local people who deserve your business!

I came here from out of the area to get a specific product. I was greeted immediately upon entering…read moreby Justin. He was extremely engaged and helpful. He helped me find the product I was specifically looking for and also asked how my health journey was going. I felt like he was genuinely interested in me and not just trying to sell me. He also introduced me to some other products that I might be interested in. Great service! Nice selection in the store as well!

They have the best selection by far and often give coupons if you sign up for the point system…read more There is pretty much everything you could imagine here. The employees are also usually friendly and helpful. A vast selection of protein powders and other nutrition products!