Was broke down driving through Rock Springs Wyoming…read more Took my diesel sprinter van to the Dodge dealership. It was there two weeks they could not figure out why it was going into limp mode no codes. Finally took it to Addicted with in minutes Jason said you got a intercooler hose leak thats why it is not throwing codes. He over nighted the parts and the next day we were up and running. Jason knows his stuffi just wished he lived in Tennesse to be our go to shop.

I'd like to say thank you for getting me fixed up on a Sunday. Had a fuel line get a crack and he…read morehappen to have one. Came and got me fixed up. Great def Recommend Jason!

Service department, above and beyond. Excellent customer service. I was stranded due to a mistake…read moremade by another Toyota dealership in the Denver metro area. Very stressed since my car was dying in the middle of nowhere in the middle of the night. Basically, I had a broken clip on a coil after the other dealership replaced spark plugs on my Toyota about 3 weeks ago. I had no appointment, Rock Springs had to get the piece from another dealership & they completed the job that day. The service gentleman was very apologetic, sympathetic to the situation, and explained the issue well. I think I would drive to Rock Springs from Denver for my Toyota maintenance because I trust that this service department fixes things right and cares about their customers

I'm from out of state and needed an oil change for my Camry.I also asked that they throughly check…read morethe Car because I had to drive back to Florida. the service department did an excellent Job,they were very through and charged me Avery reasonable price.I highly recommend.

Took my ATV in for service and tune up and told them 10 times to change all fuilds and filters…read more They had it for a month and rebuilt the carb changed the oil and oil filter. They did not change the fiulds in the diff or change the coolant, just topped them off. They didnt change the air or fuel filters. All this was on the work order. The person at the service desk could care less and gave me attitude. I had to have the machine and will take it to another kawasaki dealer as I was told it would be 3-4 weeks before they could get it back in. DO NOT GO Here!!!!! should be no stars

We can't recommend these guys more. Absolute champions!…read more Our van had an issue while we were passing through, and 2 other mechanics quoted us close to 1000 to fix the problem. We were on our way to Canada via San Francisco, and had very limited funds. We needed a fix that would get us to Canada, where we'd be able to afford to do the larger repair that was needed. We explained this all to Dennis, and he understood. Instead of ripping us off like the other shops wanted to, he came up with a solution that would get us safely to Canada, where he made us promise we'd have the serious repairs done ASAP. The repair was done quickly and well - and he even called us the next day to check we were okay. What a sweetheart! Honestly, if it wasn't for Dennis, we'd still be stuck in Rock Springs. So thank you Dennis!

Do NOT go here for ANYTHING! Please save your self the trouble and find a different plac…read more Our alternator was shot so we took it in here. They replaced the alternator but our car broke down again as the alternator was faulty. Now we understand the staff did not know that the part was faulty at the time, but the new part still failed and it left us stranded and financially stressed. When we kindly explained the situation to staff, they were very rude, defensive, aggressive, and would not issue any sort of refund for installation of a faulty part. Disappointed with how my daughter and I were treated once the alternator failed. Extremely dissatisfied in how this company handled the situation, would not wish this stress and overall shameful communication on anyone.

I was looking at a $1200.00 replacement for my starter at Toyota! Chase was VERY kind and only…read morecharged me the labor! He had my truck in and out as soon as possible and even cleaned my headlights for free! I will continue to use his services!!! I give a 5 Star and recommend his service to any traveler!

Our Jeep Liberty broke on a motorway at night on the way from Colorado to California. We were…read moretowing a trailer and there were 5 people in the car, and the transmission was almost completely melted. I still remember the smell of the oil. We were saved by Jeff. I regard the professionalism of Jeff the owner and his mechanics as outstanding. They were working very hard and got us on the road quicker than expected. We spent wonderful time in Green River. We thank Jeff and his wife Alice also for the extreme hospitality and helpfulness. Finally the price was comparable with other places, and given the remote location it turned out to be a tremendous deal. Highly recommend. Pawel and Gosia (California)

Extremely knowledgeable shop and a reasonable repair time on my transmission rebuild…read more Seemed to be very thorough, excellent quality of work.

We were traveling home to Nevada in our 2004 Jeep Wrangler. We had been referred to Jesse. We…read moreshowed up at 9:00 am. We went for a walk and checked back. It was two bad hoses. Jesse replaced them, topped of the fluid and hoses off the mess under the hood. We drove around to make sure it was fixed. We headed west. We stopped every 30 minutes to an hour to check for leaks. At this point there are no more leaks. His price was reasonable and he was very friendly and helpful. Christopher at O'Reilly auto parts recommended Jesse. Both men were excellent and saved the day.

Brian has done all my work from when I was in my 20's. Now in my 60's…read more Great service, very friendly. He always gives great advice on all repairs. Even if your a DIYer? He will advise you with his expertise from his many years of experience. Good old school shop. where everything isn't about taken you money.

Very fast turn around. Very pleased with the service. Brian and crew seem very knowledgeable. Great…read morework. THANKS

I have asked Rick Marshall to diagnose and repair my trailer. My complaint was that my brakes wont…read morehold while sliding tandems. I had asked Rick to check everything including the slack adjusters the brake chambers everything. I dropped the trailer off for multiple days. I came back to pick up my trailer. Marshall's Truck Repair had replaced 2 bearings. 4 slack adjusters. A seal and a gasket. I paid $1,350.43. The tandems were sliding as they were prior (with and empty trailer). But as soon as we loaded the trailer, brakes would not hold while sliding tandems. I immediately called Rick to complain that my complaint was not fixed! He said bring it back and we will look at it again. I could not bring it back as we only travel through Wyoming very very seldom. Then i took my trailer to a Utility dealership with the same complaint, "brakes wont hold while sliding tandems while loaded". Utility technicians found that the slack adjusters that were installed were not the right ones. They were not even lining up with the clevis when your braking, so the push rod is not allowing the slack adjuster to adjust my brakes causing bad brake wear or lack thereof. I also now need new brake chambers. Also an improper quantity of grease was used. The grease was sticking to the walls causing improper operation of the wheel end oil seal. My trailer was incorrectly diagnosed by Marshall's Truck Repair. Then they installed the incorrect parts. I called Rick and emailed him a detailed description of what is going on but he would not get back to me. Then i called again and he would finally speak with me over the phone. Rick says that i requested to replace the slack adjusters, which i did not, my request was to diagnose and repair "brakes wont hold while sliding tandems". Even with all the supporting documents photos and evidence Rick is not going to make it right for the customer. Instead Rick chooses to blame the customer for his shop's lack of professionalism. Rick Marshall is the owner, part of being the boss is accepting mistakes and making them right. Guys be aware of this shop, go somewhere else. Go some place you can trust with your equipment. This business is dirty. They will just throw unnecessary also INCORRECT parts at your equipment at YOUR expense and will not own up to anything done wrong. I lost out on $1,350.43 and more because now i have to pay a different shop to repair my trailer correctly with the correct parts. DO NOT USE THIS SHOP they are PREDATORY they will give you a headache and make you loose money. ZERO trust ZERO customer service, its a mom and pop shop, NOT DEPENDABLE at all.

Great service, very kind and helpful people! They gave prompt attention to our needs and their fees…read morewere very reasonable and fair. I highly recommend their outstanding service and would give them 6 stars if I could!