I have been living with a toilet dripping from unit above me. Their handyman "Blas Handyman" first diagnosed furnace drip pan. A month later I had a stream Of water from unit above me. Blas came back and then diagnosed it was toilet at end of building, not unit where drip is occurring. They wrong toilet fixed and I still have issue from unit above me. I now live in deplorable conditions and they are not handling the toilet drip! Never use them awful to deal with. read more

Unfortunately, Braeside is really as bad as everyone says! Our property manager could truly care less, except for getting out early and arriving late. We residents all get tired of putting in "maintenance requests" -- and just give up on important, basic maintenance ever getting done. For more than 20 years, Chicago Management truly took care of us. So we can confirm that Braeside is below any standards. read more

Terrible. They're still taking my HOA payments out of my account, their roofers left a mess in my townhouse and they're hard to get on the phone. Glad I moved and no longer have an HOA read more

I wish I could give them a -0! They are rude and do nothing that you ask them to do. 5 requests to improve the landscaping around my mother's patio and what does the property manager say, "you can hire landscapers to improve the area around the patio"!!!!!! That is what my mother is paying for. There are rocks and mud around the patio on one side and the other side is fine. I have shown the property manager, Steve, numerous photos and he did nothing nothing. He's rude and has no regard for my elderly mothers appearance of her patio. He won't even go walk 5 minutes down to see the patio. He said he thinks it looks nice. This is an awful awful property management company. He had all of our numbers wrong for payments of assessments and finally figured it out that they were in the wrong. I have the nicest property manager with the best property management team in the city. They are wonderful. They would never treat an owner especially an elderly woman like this. Wow! That's all I can say wow! read more

I wish I could leave 0 stars. Very rude every time i call. Not helpful. Should not be in the management business do not know how to deal with people. Looking out for their pockets only not for the owners. Have left many messages in the past for Joan with a important issue who casually called me back in 2 weeks. Our Condo has gone thru many managements this is the worst one they found. read more

They manage my condo building. Worst company ever. Their managers respond only to one board member and the immediate response to any call from a unit owner is "it's your responsibility." They took 2 years to properly repair a roof leak. We ended up with toxic black mold in our unit which cost us thousands of dollars to repair. It wouldn't have been so bad but they hired some guy off the street to do the drywall repair and he tracked the infected drywall (the 1/4 of the damaged area) through our unit in open buckets spreading it throughout our unit. Although they sent an e-mail that they would pay (after we initiated a lawsuit) they then sent us a release making us give up all our rights (and making us responsible for any additional damage anywhere in the building caused by the leak they failed to repair) and imposing a gag order (which we've refused to sign). In the meantime the ceiling of our garage has been dripping who-knows-what (its under a plumbing and sewage stack) onto our car for eight months. We have their e-mail from March saying repairs would be made "in the next few days . Meanwhile a leak NEAR the president of the association's car was repaired 3 days after it began in August. When we moved in we had a good company but the owners retired and sold their business to these people. read more