I walked in, introduced myself and presented my concern, and was in a chair in minutes. My hair was…read morewell-treated, and I was finished within the hour.

I don't know, used to go to that location years ago when they had Mary who was/is the BADDEST hair…read morestylist & they knew when I walked in the door who I was coming for, the guy at the register would tell the rest of them "she's here for Mary. That said, I'm reading the reviews & most don't sound positive at all so I'm scared to try

I can't stress this enough, I love the stylists here! Bibcy…read morehas been the one and only stylist I've seen since I've moved back to Chicago. She's funny and kind and extremely gentle on your hair. I've had Shavon give me a trim and I was extremely satisfied, she didn't turn it into a haircut! I've been coming to Glo On for almost two years and every experience is a good one. Im not sure if it's clear on the website, but they also wash your hair before you get it styled. Sometimes I think I do a slammin job, but sometimes I miss spots, so it's nice to know that service is included. They get you in and out and it's in a great location.

This special gem is located inside of a clothing boutique along 53rd st in Hyde Park. It can be a…read morechallenge to find someone who works with natural hair and great at it. It's really important to find someone who can not only style it but also help you keep it healthy through advice and recommendations. My appointment yesterday was with Bibcy but I've had my hair done a couple of times with Shavon, the owner. I highly recommend services from either of these ladies. Their services include braiding, locs, twists, etc.. pretty much anything related to natural hair care and styling. For this visit, I opted for shoulder length twists using red and black hair. I arrived at 3:30p for my appt and guess what, we started on time! Some of you reading this will understand why this is funny. My hair was washed, conditioned and blow dried. Bibcy worked fast and I was out by about 6:45. I'm still a little shocked by this because I was expecting 4 hours but nonetheless, I was happy at how quickly I was able to leave. I also want to mention that they were well prepared in exercising precautions to make me feel safe in this pandemic. My temp was taken and recorded, hand sanitizer was accessible, everyone had on masks and the booths were 6 feet apart. There was only one customer there so I had no worries the whole time. I was really appreciative of this as I was a little concerned before arriving whether there would be too many people there for comfort. I left feeling sassy and fly. I've been thinking about starting locs and this will be the place I go with when I do. Highly recommend this salon!

Terrible service the stylist lie to customers about who they are, time for style completion I…read morecalled before I went and asked for open availability and prices along with completion time. the prices I was told my style was going to be were 200$ for normal length micros and 220$ for a longer length, yes to having an ooenimg and the style would take for hours to complete. I paid 220$ and my braids are normal length, the quality is fucked along with the knots some are extra tacky and the rest start off as corn rolls. Yes I Was told that it would take four hours to complete before I even left out the door and that it was going to be done by the person who answered the phone sister whose name was gina because she braids faster, along with the fact that the stylist gina that was going to do my hair would b at the shop in 30 minutes from the time I called which was 12:15ish pm 4/12/23; that's how they got me in there I remember this clear was day because I wasn't far and left out at 12:30pm (71st and Champlain to 64th and cottage) I arrived right before 1pm seeing that I had to stop at an atm (lucky for me the city has put a store right there so that's where I used that atm) bt my point in saying that is to also say that the real gina didn't come in until 4:30pm I had seen her before because this wasn't my first time going there but knew not her name and her daughter did my hair that time (oh and zoey says gina is her sister. ) And yes I stayed in the chair I only had 6hrs to get my hair done and I didn't have this problem with them then( I never saw zoey before) and the braids done in my head by stylist Zoey who by the way lied and said her name was gina when I came through the shops door are not done right to the point that I couldn't attend neither of the two events I needed to attend because of the quality of the style(the events were the only reason I even went to get my hair braided I was steady on the thought of getting a hair cut. But anyway I sat in shorty chair to get my hair done and didn't find out that she wasn't who she said she was until 2-3 rows in when she got to promoting her hair grow the products hand something made me ask her her name. Some dude walked in bout an hour 1/2 after my arrival and was waiting on gina she was suppose to still be on her way though when she finally arrived (oh and let me not fail to mention that zoey kept changing the completion time and I literally took 2 not even 5 minute smoke breaks and A very brief bathroom break) I asked her her name she said gina and I asked her y she was hours late and she was suppose to be them one doing my hair. Her answer was that she was at the hospital the day before and wasn't feeling well (still had the bracelet on) said it was her back. But then another lady came in to get her braids touched up and she got in her fucking head though. ....

I got my hair braided here 2 weeks ago, and it looks great. The only reason I knocked off 2 stars…read moreis for time and price. The woman who braided my hair was 20 minutes late, and since I am a stickler for time I had to take away the one star Also, I was quoted a price o $160 on the phone and upon arrival the owner told me $220. I told her thank you for her time, but I could not afford to pay that, and preceded to walk out the door. She pretty much chased me and told me to stay. It took about 10 hours for micro braids. They don't have a great selection of colors. So make sure that they have your color before getting there. Also, one more tip....make sure to bring an iPod or phone + charger because the stylist here truly enjoy talking on the phone & it can become a little annoying after awhile.

Today I visted this Salon to accomplish my Vacation Ready style of Long Knotless Box Braids , I'm…read moreso happy I did!!! First and foremost the professionalism of my Braid Technician was so refreshing!! She was Organized, and worked expeditiously, giving me the flawless braids I desired. Appointments are made on her App. , a deposit is required and applied to your balance, she communicated with me every step of the process. I enjoyed my stylist, she was very personable, it seemed like I've known her for years!!! Thanks Misha, you've got a new client!!!!

I had an appt a few weeks ago with Serina that was really disappointing. I have natural hair and I…read morehad just taken out a protective style after wearing it for a few months. Serina was aware of the status of my hair. I showed up on time for my 8:30am appt and I had to wait an entire hour before Serina even started my hair. When I finally got to the sink, she was on and off the phone throughout washing my hair. At one point she stopped and went into the break room to finish her call while I sat with shampoo sitting in my hair. While detangling my hair Serina stops and tells me that it will be an additional $20 because I have natural hair. She said she thought I had a relaxer. I never said I had a relaxer, I expressed that I had just grown my hair out from a buzz cut and I walked into the shop with an afro. It seemed like she just got tired of combing and decided to charge me more money on the spot. This natural hair charge did not include ANY conditioning treatment. After months of a natural style your hair should be deep conditioned, especially before putting heat on your natural hair for the first time. Serina was also aware that I detangled my hair before I came. So I was charged for having natural hair after doing most of the work for it. I had originally come in for a new hair cut and changed my mind. I asked her to just trim the ends and I'll style it myself later. She told me that the way I wanted to style my hair would not look good if she trimmed all of my dead ends (not an opinion I asked for) She also insisted that I try a different cut that I knew I wouldn't like. I had to say no several times before she stopped. She then only trims some of my dead ends but still charges me the full $20 for that part of the service. I still had greenish ends from dying my buzz cut (see below). I spent $105 for a service that damaged my natural hair and I still have dead ends. I believe a $40 refund would be appropriate for the surprise charge and incomplete trim. This is why natural haired folks don't trust salons. We just do it ourselves. My mother frequents this salon for a different stylist. She has asked Serina about this incident. She suggested that I would do much better with a relaxer (poisonous chemicals) in my hair. Serina also claims that she gave me a discount on my ends being trimmed. During the appt I was told a full cut was $40 and just dead ends would be $20. I was not given any discount on the half done service. Serina also claims that it would've been an additional $40 on top of the $20 natural hair fee for a deep conditioning. Something she didn't even mention/offer to me during the appt. And this is 30 years of experience?? I would've spent $80 before my hair was even dry IF she chose to tell me all of my options to actually care for my hair.

I have been getting my hair braided by the owner or about 12 years or so and I have never had a…read morecomplaint. I wash my hair and also take it down. They quoted me a price for medium length hair. I did not hide the length of my hair. They were very professional and we laugh and talk all the time. I have never seen them angry unless you don't pay up front. All braids shops charge for length or extra short hair. I am back in their hands after a two year absence due to working. Retired now I have missed them Nina Blackvelvet

I found this place due to a cancellation from someone else for simplefrench braids for my…read moredaughter..they take walk ins..and did an excellent job on my daughter...so I went home and washed my hair and came back the same day for some knotless braids..THE PRICE WAS GREAT..they are not too tight and I will be a repeat client!!! I love my hair!!!

Never disappointed when I visit. Always great service. Locs are happy, Scalp is happy, I'm happy…read more Super dope vibe and atmosphere is straight up professional.

Very professional The people that works there really know how to do hair. I would be back there…read moreagain for sure. Thank mahogany.

Well, I never thought I'd be writing this but I guess I should have read the salon reviews about…read morethe manager/salon rep being rude and unhinged and "banning" people who complain about their behavior. Looks like they double down and reject constructive feedback from people who have had similar experiences so I won't hold my breath for a civil response. Up until now I had had excellent service from Jeff and the team and this entire interaction was so incredibly bizarre. I received a text this evening stating my appointment scheduled for tomorrow morning was in the "middle of Jeff's" day and asking if I could move it to accommodate an install. I responded that I'd made the appt to accommodate my work schedule and then provided a time frame within their request that I was available. What followed was a series of agitated responses like "who are you talking to like this" which is so weird because I gave my availability to change appointments and the repeated it. At this point, I thought, this has to be a spam account because nobody would allow someone to represent their business this way. I tried to remain calm while firmly requesting that I be contacted by a manager or my stylist directly because this was such a weird response. I requested the person not to contact me again and they said they would be canceling my appointment and that "Jeff was ok with it" since I was "being nasty". Luckily, there are many talented Salon teams in Chicago who have staff that can communicate effectively and resolve conflict but I am sad that this salon isn't one of them.

Since 0 stars isn't available, 1 will have to do. I left this salon with HEAT DAMAGE from a blow…read moredry and after politely bringing this to the owner's (Lailitha) attention via text, I was immediately greeted with a NASTY ATTITUDE that was unbecoming of a business owner. She was rude, unprofessional, and lacked empathy. Background: I have been coming here for over 3 years but more consistently for 1.5 years. It took my 3 tries to get a stylist that I liked and did good work. However, after my most recent blow dry and trim, I got home and immediately started to notice signs of heat damage. I understand mistakes happen and while I'm upset about my hair, I was not mad at the stylist. I have been natural my whole life and do not put heat in my hair except when I go to a salon to get it professionally blow dried and trimmed. No press. When I texted the owner of this heat damage, she immediately got defensive and asked me to provide pictures of my hair in the wet state before I went to her salon. Why would I have a picture of my hair soaking wet before a salon visit??? When I finally found one from a few years back, she then moved the goal post and said this isn't enough evidence. Mind you, I went to her shop on Friday and reported the heat damage that SAME Friday (I washed my hair immediately after when I realized my hair smelled burnt). She finally offered me a protein treatment but when I inquired if it was free, she gave me a nasty and uncalled for response and then insinuated that I may have cause this heat damage and she can't confirm her shop did it. That is ridiculous considering I am a regular AND THERE ARE CAMERAS IN THE SHOP BY THE WASH BOWL. She then refused to speak to me on the phone and denied my ask for a refund after she got rude via text with me. She said she would give a refund if there was evidence so I asked her to check the cameras and ask my stylist and she is refusing to do so. She is a liar and unprofessional. DO NOT come here if you value good customer service or your hair.

Went in based on location and was thrilled to find my new salon! Yehia was fantastic. Listened to…read moremy desired color and style and nailed it! Love my new hair and will be back routinely! Everyone there was great reception, shampoo, and my stylist they were busy but really kept up moving people through without feeling rushed and it was quicker than my usual commitment.

TERRIBLE experience. I went to get a trim, my hair was not done correctly .The salon is dirty…read more The stylist cursed at me, because I was simply trying to get my hair fixed. He's disrespectful to people. He Has bad behavior, ripped the cape of because I asked for someone else to help, since he was becoming hostile. Once he tore the cape, I felt threatened and called the police. These type of people should not work at a salon. He also smells bad, poor hygiene and smells of cigarette smoke. They are not professional in anyway. HE WORK IN THE FRONT RIGHT CHAIR. this was my first and last time visiting this business. DESPICABLE