worst service ever and drivers bus should depart at 10:29 and it is departing at 20 they are taking empty buses rather than waiting 2-3 min or departing on time read more

worst ever. always have to wait for next and they should add more frequent buses as the traffic is crazy and every time i have to wait for 2 buses to be the next moreover the buses are always delayed read more

Wendy, who was an incredible bus driver took me without having a fare due to the funds being low on my presto. She was so kind enough to help me out with a job interview I have to attend. it's little things like these which helps others out and displays the kindness in our world. Wendy, if you see this I pray to god you are always safe and happy, and I hope your good karma comes back to you most when you need it. Thanks so much Wendy! read more

If the bus has just moved and anyone wants to come in and the bus is not in road, the drivers don't open the door. Worst service, worst drivers. Poor management No humanity!! read more

Bus driver should have some masks so he or she can help visiters if they don have mask Brampton transit bus drivers are the worse drivers i have ever seen really rude bad manners read more

Very rude driver Sunday at about 1:55pm bus I.d 1785 501 eastbound driver spit on pedestrians and gave us the finger while yelling profanitys out the window, I'm curious as to how operations is allowing it's passengers and innocent pedestrians get assaulted by their staff members it's completely unacceptable and I hope they are aware of these issues I mean if you can't conduct yourself appropriately while doing a job don't work there being a bus driver means you are dealing with the public if you can't please don't apply to operate our city buses you make the city look horrible not a good look for our transportation system. read more

One of the worst transits I've ever taken. Planned my trip left when it said and no bus ever showed up. Called for real time info and no busses came when they stated. 3 busses going east bound and nothing going west. Was late for.work because if this. read more

Really really sucks. Especially the Route No. 4. So few busses during peak hours. They should atleast send every 10 minutes. Since it is winter. But every night people waiting for a very long line and no bus comes after 30mins Of waiting. 7:45 pm until 9pm you have to wait every 30mins. read more

bramp transit is a worst service . buses never be on time. many time i see the buse don't come and its shows directly departed

The bus it's self is fine, but majority of the drivers are rude. I asked for help and he seemed annoyed and told me I should be prepared and the driver made me feel bad for asking for help. in the end another passenger was kind and helpful. Maybe the drivers need a class in communication skill. read more

I will give 0 star if option available. I requested a stop but driver didn'. wh I asked him why he didn't stopped the bus then His answer was there was no stop. If so why bus said the name. If you don't like your job then don't do. Do not waste someone's time. read more

half of them don't even stop at the assigned stops and majority of the drivers are just mean for absolutely zero reason

It cant be stressed enough the level of incompetence displayed by brampton transit on a daily basis. Busses routinely fail to arrive completely. Not late, not early, just not at all. When this happens, you are instructed to simply wait for the next one, or the one after that if it doesnt show up either. I just detoured on the 501 for nearly 2 hours that had our operator driving the bus through parkinglots of industrial warehouses. Routinely, busses offload their entire bus at random bus stop, goes out of service and drives away, leaving masses of people swarming at the sides of roads waiting fpr maube another bus to arrive, and when it does, its usually too full to load an entire busload, so people scrap at the door to get on to a sardine can. Its an utter failure in every sense of the word. Surronded by Mississaiga transit, ttc, viva, really highlights how broken this service actually is. They even double count fares to lie on ridership polls. You scan, you get kicked off, you scan on the next one and now you count as 2 riders on the same route. You do that several times a day and your ridership becomes so inflated that the amount of rides reported cant possibly facilitate the numver of trips in that same time. Brampton transit is now run by criminals. read more

Should have a fcking mask inside the fcking bus if you want to mandate mask. Lost my mask prior cause it broke apart and now the bs driver wouldn't let me and have to wait 30 mins for another one. Rules with bs enforcement, long waiting hours, and most expensive fare among other transits. Can't wait to move away from Brampton smh. read more

THE BUS ARE ALWAYS LATE !!!!! Also, during the night it's been 3 days straight where they drop all the passengers that take the 5 bovaird bus and dropped them all at Trinity common and no bus is there to wait and pick the new passengers, we all had to wait 30 mins more . For the next bus . They don't really explain why they do this but if ur going to drop passengers u better make sure the reliever bus is there. People are tired from work and just want to go home . We would understand once in a while but 3 days straight it's been doin this . Especially the bus 1503 plate number ( 426 9BJ) . If I could give a Negative 5 star it's the Brampton transit !!! read more

The buses don't arrive on time! They are late most of the time. And the bus service on weekends is hell! The expected wait time is about 40 minutes to an hour! read more

absolutely terrible service - almost every day busses would show up early causing you to miss the bus and your next one also if needed to transfer. Brampton transit is most famous for having busses leaving up to 15 minutes early when the bus only runs every hour. I don't understand how the workers do this, you have one job just drive lmao. absolutely pathetic read more

Worst service ever. You have to wait 20 or 40 mins for a bus. So expensive and such a bad service.

it doesn't come on time , and the drivers don't wait for sometime and just leave. When they see you running towards the bus they take off . It is crowded and no air passes through. Windows are closed no fan too and it gets so stuffy too. read more

Service frequency as compared to Miway is very less. Evening service on weekends at most of the routes stops around 5 PM

horrible transit. never comes on time. bad buses. always full

Always get late .. skip busses . My bus(501)was on 8:05am i reached at 7:59. And its 8:47 still i am waiting they skiped 2 buses. Never trust them read more

Terrible. Wait like almost close to an hour for two buses that were supposed to reach my location within 15 mins each

The Brampton transit bus service is worst..... wish I could give 0 rating... the buses are never ever on time... they leave early 10 minutes most of the time and if you come early to stop,, they get delayed.. and sometimes even the maps show bus has left .. but u be standing there for 15 minutes and no bus even arrived read more

Worst Service ever, everytime you wait for bus 18 dixie south it's either full and passes right by you or there is no place to sit. When you call customer service, all they say is "Operational Error". If this error was once, I can understand but like 5 times in a row. No frequent services read more

I was standing in the stop right away and the bus just slowed down and passed the stop and i was like wtf are u serious !!! I was waiting there for 10 min you just passed right away not even think of stopping. Worst experience i ever felt read more

The worst ever transit I have ever seen. Always leaves the stop before its time. I running in the snow, was really close to the bus, and the driver took off the bus 4 minutes early! Come on people, not everyone can afford ride fares Or private vehicle. You guys should take care of the timings. If not then give exact timing in the transit application. Also, 1 bus had passengers and was leaving on time with showing "Not in Service".. wow read more

When you wait 30 mins in the rain for a bus that was scheduled to be here 25 mins ago, and this happens more than once a week you know there's something wrong with the transit company. At least have the decency to change the schedule if your buses can't make it on time. Plus, seeing 3 buses pass by with the "not in service" light on really doesn't help. Bus stop: York university, bus 501A. Waiting since 8:10 am, scheduled departure: 8:15 am, real departure: 8:36 am. read more

I admit I'm surprised I'm giving Brampton Transit 4 stars, but the folks over in Brampton (The Flower City as it calls itself) seems like they know what they are doing. A lot of people commute using Brampton Transit and GO and while I've never tried this (since I live so close to a GO station) I've seen people use their GO tickets to get a free ride on the bus (now bet you GO commuters would LOVE for that to be implemented at the TTC too eh?!). That's a pretty sweet deal if you ask me. While the bus fleet is not as large as the TTC's they do a good job every time I've used it to stick to the schedules listed on the stops and the drivers, at least the few I've had to interact with in terms of asking questions are very friendly. Many a time do I see a bus have to hold off on a station because they are ahead of schedule! The individual ticket cost is roughly the same as the TTC but get this, you pay once and you get a transfer which enables you for unlimited travel in a 2 hour period! That's just amazing if you just want to take the bus to go buy groceries or something like that. In terms of comfort level it's the same type of buses as the TTC buses that have the 2 steps right after the exit door? Nothing super comfortable but it does it's job. They also have implemented a new bus system called "Züm" which I've never used, but the buses look hella cool and they advertise real time scheduling updates at stops as well the magical power to influence traffic lights to keep them running on schedule! Add all this to a pretty decent coverage area and you got yourself a pretty reliable, convenient and happy transit system! read more

Brampton transit charges more than any city of country but if we talk about services its complete crap. AC/ Heater never works in any season. Moreover, One after the other Bus comes after 25-35 min interval and on weekend it rises to 45-60 minutes. The city is in wrong hands. read more

Bus services are very bad as I was waiting for half an hour for 35 bus but it didn't stop at zum station although it was empty and driver can clearly see that i was standing infront of station. Drivers didn't care . read more

The driver just stop for a long time at a stop which makes us difficult to catch the next bus. They should run on their time because it's gets difficult esp on Sunday when bus frequency is low. I was on 7A bus and the driver just stop the bus at a stop for at-least 5 mins which mate me lose my next bus. read more

They are such a big losers. Their buses are never ever on time, whatever their transit app schedule shows it is never the same and when you call customer service of Brampton transit, they say they do not have information like idiots if you do not have information about your buses timing and no tracking then what are you guys doing sitting there. This is just ridiculous they service is really worse. They just spoil the whole mood of the person. read more

Worst service ever for bus number 4...firstly bus leaves 4 minutes early....then next 4 buses are showing scheduled but not a single bus came....I have to wait for 35 minutes to take bus. Other bus number 6, never ever be on time, sometimes its late or sometimes it early. read more

Wrong transportation service in Toronto. Buses are never on time and a lot don't even show up for their scheduled time. You'll have better odds blindly guessing at a casino than to try and predict when their buses will arrive. read more

I just finished my work. We were waiting about 10 minutes to get 30 no. bus at Clark Boulevard in major intersection queen and airport. But the driver just ignored the passengers and went straight away. That's a shame! read more

Zero star for Brampton transit. Its worst transit of Canada. Buses are always late. If we complained to customer service, they do nothing.

Worst service. I waited for an hour for bus in rain and four buses of 18 number pass from the stop. This is not happen first time. Every time, when I travel by 18 number bus, i have to wait at least 20 min. Worst experience with 18 bus. read more

I use main zum bus service every day..Unfortunately 501 bus service for metropolitan station in Vaughan is really very disappointed.It shows service in every 15-20 mins. It's. Really Bad weather is no bus in 1 hours 2 buses miss. Bus stops are crowded. From 4 o i at stop but get bus at 5:05..There was no more room for new passengers..its really disappointed. kindly Improve as soon as possible. read more

Service is really very slow and people have to wait for almost a hour and sometime the buses is not coming at time or missed. Specially 4 or 4a read more