Well I must say, Dr. Rachel Otto-Thorpe was absolutely fantastic. This was from the 3 times I spoke…read morewith her prior to my 90yr old grandmother visit. She is was extremely detailed, caring, patient, etc... she explained each thing every step of the way and made sure we understood. No pressure but gave several options. She was just simple amazing all the way around. If you need an audiologist give her try, trust me, you will not be disappointed.

I visited Beltone for the first time as it was highly recommended to me and heard that Kelly was…read moresuper nice including all the staff. I was having a bum day so really was not keen on going but I am happy that I went. Kelly tested my hearing and I found the experience to be very pleasant and much laughter was present. She has an awesome personality and helped me to feel hopeful. I highly recommend this place. My dad was not happy with another place he had been tested so he also went to Kelly and was more than relieved to hear his Medicare would cover his hearing aids 100%.

The place is super clean and calming. The staff is awesome and always kind. They are extremely…read moreaccommodating. The doctor was great. At my first appointment she took the time to answer all my questions and I didn't feel rushed, but more importantly I didn't feel like I was holding her up for other patients. They care about their patients and the succeeding!

My father and I first saw Dr. Jeffrey Friedman in Lakeland, Florida, and our initial visit was…read morepleasant. He was scheduled to return on July 6 for a complete bilateral duplex ultrasound at 1:45 p.m. Unfortunately, there was heavy traffic on US-98 South, and it was raining. As soon as I realized we were running a few minutes behind, I called the office. The receptionist told me there was a 15-minute grace period and that we needed to arrive by 2:00 p.m. We pulled into the parking lot at approximately 1:49 p.m. My father is 85 years old, uses a walker, and cannot move quickly. While he was carefully getting out of the car, I went inside to let the staff know he had arrived and was making his way in. A couple of minutes after 2:00 p.m., the receptionist told me they would not see him. I explained that he was literally outside coming in as fast as he physically could. My father also suffers from prostate issues and has to urinate frequently. He urgently needed to use the restroom, but because he couldn't make it inside in time, he had to discreetly relieve himself outside using the small bottle he carries for situations like this. It was heartbreaking and humiliating to watch. Once he finally made it into the office, they still refused to perform the ultrasound. I asked to speak with the doctor. Dr. Friedman came out, but he also declined to see my father. I was devastated and extremely angry. After driving approximately 45 miles in the rain to get my elderly father to his appointment, he was turned away because he arrived just a couple of minutes after 2:00 p.m.--even though the delay was due to helping an elderly man with significant mobility issues safely out of the car. What upset me even more was when a staff member told me that if I didn't leave, they would call the police. At that point, my emotions got the better of me, and I responded with profanity because I felt my father was being treated without compassion or understanding. This was my personal experience. If you're considering this office, I encourage you to ask about their late-arrival policy and how accommodations are handled for elderly patients or those with mobility limitations, so you know what to expect.

Great experience with the whole staff at United Vein Center. Will go back in February for final…read morecheck up but for now I would give them a perfect review.

I LOVE going here! Dr. Jafri is the only Dr. I trust in this town right now. Granted some people…read morecan take her personality wrong but considering this is her private practice and it's really just her, it's a lot. what I respect most is that she takes the time to really dig into what's going on with you and doesn't always jump to medication unless you absolutely need it and if you do, she backs it up with a protocol to help you heal from the medication side effects. NO Dr. that I know of EVER does that! Her staff is always so friendly and professional! Highly recommend her!

I have been looking for a primary Dr for myself and my family for a long time. Every time I think…read moreI've found a good one, they either turned out to be terrible, or got bought out by a huge conglomerate and changed entirely. Robinson Family Clinic has been an answer to my prayers. They are a medical facility but they take a much more holistic approach to care, which is what I'd been praying for. They are all caring and friendly and I feel truly cared for, not like I'm just a patient number on a chart, which is how I've felt everywhere else. I truly feel listened to and cared about. I see Lindsey, the NP, and she has been exceptional. I would highly recommend them to anyone needing a primary care physician.

I had a very frustrating experience with the USF Hearing Clinic and want to share it so others know…read morewhat to expect. Before my appointment, I asked twice--once by phone and again in person--whether the clinic had verified my insurance and what my total cost would be. Both times I was told that they had run my insurance and that my responsibility would only be my $40 specialist copay. After the appointment, I learned that the clinic billed my insurance using diagnostic audiology procedure codes instead of an office-visit code. This created a much higher bill and an unexpected balance of $56.73 that was never disclosed to me beforehand. I only found out after receiving my Explanation of Benefits. Trying to resolve the issue made things worse. My emails went unanswered, I was not given accurate billing contact information, and when the clinic finally called me, the staff member became argumentative, talked over me, and blamed my insurance company instead of addressing the discrepancy. It was unprofessional and extremely frustrating. Patients deserve accurate cost information, transparent billing, and respectful communication. Unfortunately, my experience at this clinic did not reflect those standards. I recommend getting all cost information in writing and being very cautious before scheduling here.

Calli Fodor, Au.D. CCC-A Department of Communication Science…read more& Disorders I can't say enough about my audiologist. She is caring, compassionate, and truly goes above and beyond for her patients. I've worn my cochlear implant for five years, and she's the first audiologist who has taken the initiative to do testing I've never experienced before. She thinks outside the box to find solutions tailored to my specific needs, and for the first time, I actually look forward to my appointments. In the past, I dreaded going because I always left feeling disappointed, but now I leave feeling heard, supported, and hopeful. She is a rare find in the medical field, and I am so grateful for her dedication and expertise.

Cataract surgery on both eyes Care was exceptional…read moreEach and every person employed by this eye clinic treated me like a queen

I feel it is important to alert other patients about my experience with Dr. Wipfli and Dr. Glass. I…read morewas diagnosed with cataracts at this facility and monitored for over a year, during which time surgery was repeatedly and strongly recommended. After spending significant out-of-pocket funds on consultations and diagnostic tests, I sought a second opinion at Orlando Health. The findings at Orlando Health directly contradicted the diagnosis provided by St. Luke's; I was informed that cataracts are not present. The discrepancy between these two evaluations is deeply troubling. I encourage everyone to be their own advocate and seek a second opinion when facing a surgical recommendation at this practice

This guy is amazing. He got my dad hearing aids in less than 2 days and they work far better than…read moreany he's ever used before. He was certain to answer all of our questions and assured my dad he can come back anytime for adjustments. I would absolutely recommend him to anyone needing to hear better. He has changed my fathers life.