My father lives at Aston Gardens Courtyards, Sun City Center, Fl. On 23 Nov 2022 at approximately 1…read moream he was taken to the hospital. Myself and siblings are on his emergency call list. Protocol is to contact us to notify where he is taken. About 11:30 am I received a call from my father that he was taken by ambulance to the local hospital. I contacted Aston Gardens and spoke to Bill. The security person missed contacting us. Information was passed on to another person to write a report and call us. Today is 26 Nov 2023 at 10:30 am and no one has contacted us. My father has been a resident for over six years. When he moved there management was more caring and this place was wonderful to live at. Budgets have been cut thus shortcuts in many departments including staff, weekly apt cleaning (he lives in a 2 bedroom 2 bath with a 45 minute limit to clean and wash sheets), food quality is mediocre, no hot breakfast except oatmeal. Recently the health department shut the dining room and during the hurricane no transformer so all the residents lost whatever food they had. It is disappointing that my father and other residents have to put up with this. 11:53 am

Although I live in Ohio, I have visited a friend who is a resident at Aston Gardens three times in…read morethe past year. My impressions that follow are based on about 15 days of participating in some of the daily activities, meeting dozens of residents and generally eating two meals a day in the main dinning room. Also as a baseline, I live in retirement community (CCRC) which is fairly similar to the living style of Aston Gardens. On my very first visit in February, 2013 at my first breakfast meal, I was introduced to 5-6 men by my friend and we joined their table. After almost two hours at the table, I walked away thinking that I cannot remember the last time I have enjoyed myself so much with new friends. Most of all, they made me feel very welcome to Aston Gardens and all went out of their way to speak to me individually. During my 5 day visit, I met many more residents, visited some in their apartments, some in the pool, some in golf carts and lots on the sidewalk and hallways. Because of the very diverse population, it seemed I was always bumping into folks that I had something in common with and all seemed willing to share their backgrounds. I returned in early August, 2013 and was warmly received by those that I met earlier in the year. I had the opportunity during all my visits to see the Assisted Care facility since my friend's spouse is a resident in this separate building. My impression was the Assisted Care service is excellent. You will never forget the handsome dog who will often meet you at the front entrance. My most recent visit this week, February 28, 2014 is no different than my past experience. I feel very much a part of Aston Gardens and look forward to many more visits. On a special note is that I was able to attend a monthly resident meeting after a specially prepared breakfast that was held by the Director of Aston Gardens At The Courtyards. There were nearly 200 in attendance. Toward the end of the meeting, the residents were asked if they had any questions, complains, suggestions and etc. I was very impressed with the constructive remarks by residents but most of all, I hardly heard any complaints. It seemed to me that this group was very satisfied with the management of Aston a gardens. If I did not have 5 children and 10 grandchildren in the Ohio area, I would pack my bags and become a resident immediately here at Aston Gardens.

I went with Home Instead because they had an office located in Sun City Center (unlike many that…read moreadvertised) and their caregivers are employees of the company (not Sun-contractors like 90% of the other companies). They are great! Knowledgeable and compassionate caregivers and an excellent office staff!

I wrote a 2 star review on this company a little prematurely. When I stopped in to there office…read moreand expressed my concerns Michelle, an owner, was so apologetic and rectified the problem immediately. She has reassigned us a caregiver and committed to follow up on Monday. I would recommend this company. Thank you Michelle and David !

I need help for my husband. Mike and Casandra (I worked with them at scheduling and getting the…read moreservice) are very kind and helpful at accommodating my help needs and those last-minute calls from the nurse to get my husband at a doctor's appointment. All ladies who came to help me were so friendly and helpful--I am looking forward to developing a long-life relationship with them. Mow for my husband, later for me.

From the owner: Rest Assured. Visiting Angels are at your door. If you need help at home, we have an angel for…read morethat. Visiting Angels provides seniors and adults with the needed assistance to continue living at home. With our local agency in your community and hundreds of Visiting Angels agencies across America, our mission is to maintain the independence and familiar surroundings for those in need of care.

Wanda did a good job Monday last, but she improperly disposed of Depends placing them in the daily…read moretrash can in the bedroom, instead of the can in the bathroom 4 disposable underwear.

From the owner: Comfort Keepers caregivers travel to clients' homes to provide care services and living assistance…read more Our work allows seniors and disabled individuals to live independently and as comfortable as possible. With our expert caregivers in your loved one's home, you can rest assured knowing he or she is receiving the best care possible.

So disappointed more and more as time goes on. The place is beautiful and clean. My mom likes…read moreliving there. BUT... the residents depend on the meals and the quality and quantity of what is served is a disaster. Judge for yourself Top dollar is charged for services, I keep hoping to see improvements

This is a corporate run business and is based on volume. If resident is in good health,…read moreentertainment amenities are great. However, 'aging in place' may happen, but there is very little attention given to residents with health issues unless you have great insurance and they will send the resident to therapy 3 times a week. If you want to use your own pharmacy, good luck. Again, they deal in volume and if you do not fall into standard operating procedures, prepare to make a lot of calls and visits to make sure things happen correctly. During this COVID pandemic, I could not get anyone in the marketing or business office to answer the phone--always sent to voicemail. They do have an automated system to give you generic updates, but good luck with talking to an individual to get any questions or issues you may have addressed. I ended up moving my elderly parent from this facility as quickly as I could due to the 100% isolation--including all meals delivered to the residents. They have little to no contact with anyone and have to stay in their rooms.